Withdrawal impossible
I started with IronChain on Feb. 19 and funded my account with bitcoins (0, 018524) via transfer from my crypto.com account.
I made a few tradings before I decided to cancel my account after withdrawal of my money.
This, however, seems to be extremely difficult.
On the 23rd of February, I received an answer via their online chat facility telling me that I have to wait for 10 days from funding before I can withdraw again.
This is why I applied for withdrawal yesterday and asked for confirmation via their chatline.
No answer at all. There was not even a reaction on the chatline.
I am copying the chatline thread just below and include a screenshot of my account history with IronChain.
Today, March 03rd, I still don't have confirmation or any reaction, except from the fact that in the history window it now says withdrawal declined. No explanations given.
Chat thread from today:
Conversation Transcript
ironchain-capital.com
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2:59 am
Hi, I have now issued a withdrawel request. Can you confirm that you will send the money?
Support joined conversation 5:18 am
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9:16 am
Hi, I am waiting for an answer. Would you please?
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9:18 am
It says that you reply immediately
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9:18 am
What does immediately mean to you?
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9:18 am
To me it means something like 30 seconds to 2 minutes at the most
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9:25 am
So, this is far beyond "immediately"!
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9:25 am
Is there anybody there at all?
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9:25 am
I want my money back, please!
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9:27 am
I will now check if there are any forums where I can tell my story and ask for advice. I am sorry but you don't seem to want to assist your very clients.
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9:32 am
Okay, I am now sending a complaint to the Consumer Financial Protection Bureau (CFPB)
Let them deal with your company. Maybe, you will answer their questions.
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9:33 am
Before I send my complaint, I will wait one more hour to give you the chance of replying. That's fair, isn't it?
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9:34 am
It's now 3:33 pm GMT
Desired outcome: I want my money back
Link rot
It's always interesting if the founders check websites before launching them?
Do they click each link or just leave everything as it is?
I was looking through the IronChain Capital website and clicked the Help button. It said that this page is not found. What should I think?
My first impression was: wow, these guys provided detailed descriptions of their processes and strategies, it's such a rare thing, maybe I'll give them a chance.
Just in case I checked their contacts and what the Help page contains as well. And it happened, the page doesn't exist.
Is it a problem? Yes, it is. The website has to run like clockwork.
If it comes to investing money I will surely check absolutely everything before contacting a firm. And errors, mistakes and stuff like that change my mind. If they don't care about it, why would I care about investments in them?
Is IronChain Capital / Project 555 legit?
IronChain Capital / Project 555 earns 23% level of Trustworthiness
Low Trust Caution: Complaints Board finds IronChain Capital / Project 555 with a 23% trust rating. Suggest safeguarding personal information when using.
You should not trust a website that appears to be parked, especially if you have already paid money to the website. A parked website may be a sign that the website owner is no longer actively maintaining or developing the site, and there is a risk that the site could be a scam.
Multiple low-rated websites are found on the same server. It's possible that the low-rated websites on the same server could be part of a scam. For example, if the websites are hosting phishing pages or spreading malware, they could be part of a larger fraudulent operation.
Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
Exercise caution when using ironchaincapital.com as it may have lower quality content or a poor user experience, leading to fewer visitors and lower traffic.
SSL check indicates that the certificate is not valid, it means that the connection between the server and browser is not secure. We strongly advise against visiting this site or providing any personal or financial information. If you have already done so, we recommend taking immediate action to protect your information.
IronChain Capital / Project 555 protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
We found that the website for IronChain Capital / Project 555 is very young, indicating that it may be new or recently launched. It is important to exercise caution when engaging with new websites, as they may not have established a trustworthy reputation yet and could be more vulnerable to security risks.
We noticed that ironchaincapital.com is hosted by a provider with a reputation for shady practices. This could be a cause for concern as it may indicate a lack of security and reliability.
However ComplaintsBoard has detected that:
- Ironchaincapital.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.
Overview of IronChain Capital / Project 555 complaint handling
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IronChain Capital / Project 555 contacts
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IronChain Capital / Project 555 emailsinvestors@ironchaincapital.com100%Confidence score: 100%Support
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IronChain Capital / Project 555 headquarters301 Howard Street, Suite 1800, San Francisco, California, 94105, United States
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IronChain Capital / Project 555 social media
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