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ipod2computer.com / Charges not clear until credit card authorised

England, Cambridgeshire, United Kingdom Review updated:
5
This company advertises its product at $19.95 but it does not make it clear that this is a monthly subscription for a 12 month subscription until after the creit card has been authorised. They do not wish to refund this despite an immediate cancellation and not downloading their product
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Wa
  30th of Dec, 2009
Agree Disagree 0 Votes
I purchased this product and paid $24.95. When I attempted to use it, I was advised that I needed to upgrade and pay antoher $24.95. I attempted to send an email to support @copytoy and the email failed twice. There is no phone number to contact them. The only recourse I had was to file a complaint with the FTC. I was never told anything about a monthly charge or that I was purchasing a standard version. This is a scam indeed.
Ja
  9th of Oct, 2010
Agree Disagree 0 Votes
When I tried to use CopyToy, it went through the motions as if it were exporting my songs from my Ipod, but then all of the folders were empty. I tried to email, but no response yet. I have a feeling I have been scammed.
Ke
  26th of Nov, 2010
Agree Disagree 0 Votes
Product definitely does not perform as stated on their website. Once I got the songs from my iPod into iTunes, the whole library is totally messed up now. Just purchased today and there is absolutely no mention of a monthly charge. I have already contacted them twice by e-mail (again, there is no phone number) to express my dissatisfaction and that I wanted a refund, but have received no response. I have spoken with my bank and plan to dispute the charge on my credit card.

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