Menu
Paysafe Group / iPayment Customer Service Phone, Email, Contacts

Paysafe Group / iPayment
reviews and complaints

www.paysafe.com
www.paysafe.com

Learn how the rating is calculated

2.3 22 Complaints
Verified
The authenticity of the customer service contact information for Paysafe Group / iPayment has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

Paysafe Group / iPayment complaints 22

ComplaintsBoard
T
4:11 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

iPayment Inc. is holding $2000 of my funds because after a great 3 year track record, they decided I was a security risk due to some ridiculous chargebacks from customers which already recieved their parts. They told me they will have to hold my funds for 6 months in case another chargeback comes through. Despite their promise, another bogus chargeback came...

Read full review of Paysafe Group / iPayment and 43 comments
ComplaintsBoard
B
7:18 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Paysafe Group / iPayment they are holding $1367 of my batch funds

I am about to permanently dump iPayment and 1st National Processing because of poor customer service regarding chargebacks and risk management. They are holding $1367 of my batch funds with no interest for 2 months and they did so without bothering to inform me. When I inquired I found their reasons were bogus and faulty and they still have not bothered to apologize.

I also have lost $600 because of 1st National's inability to deal with a bogus chargeback which the customer told his bank he was no longer contesting. Therefore as far as I'm concerned iPayment and 1st National has stolen $2000 from me.

Read full review of Paysafe Group / iPayment and 3 comments
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
3 comments
Add a comment
N
N
Najeeb Rehman
, US
Sep 18, 2018 5:55 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

Hello Sir,
I am Najeeb ul Rehman my account has been blocked and now I want to use it kindly activate my account ASAP. If you have any issue kindly contact me on najeebul.rehman@hotmail.com
And cell number +[protected]

View 0 more photos
T
T
Tanvir Ahmmod
, BD
Aug 21, 2018 5:28 am EDT
Verified customer This comment was posted by a verified customer. Learn more

They scam with customer.i am a victim.at first they verified my account.i had deposited in my account.then suddenly they blocked my account.i want to get back my wallet and as well as my account where i submmitted my legal document for verification.would you please help me?

View 0 more photos
I
I
iPayment Blows
, US
Apr 30, 2009 7:09 pm EDT

ipayment is horrendous. You'd do best to avoid them at all costs, as it will cost you out the wazoo when they tighten the screws. Just google "iPayment" complaints" and watch the joy.

My personal experience was they charged nearly FIVE PERCENT on all cards, they'd randomly insert extra fees ( oh, but they say you could have opted out IF you'd known/ been notified about them) and my personal favorite: Sending a letter with no date, to tell you about a pile of fees you were liable for in the two months previous . Mind you, this letter comes AFTER those months have passed, so there's nothing you can do to get rid of the fees. They'll tell you "It's in your contract. Too bad."

Too bad iPyament sucks! Tell the world!

Overview of Paysafe Group / iPayment complaint handling

Paysafe Group / iPayment reviews first appeared on Complaints Board on Apr 8, 2009. The latest review Credit card processing Paysafe (Instore) was posted on Jan 10, 2023. The latest complaint money taken from account was resolved on Aug 20, 2013. Paysafe Group / iPayment has an average consumer rating of 2 stars from 22 reviews. Paysafe Group / iPayment has resolved 7 complaints.
Ratings on other sites
Trustpilot
Trustpilot
1.3
676 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. Paysafe Group / iPayment contacts

  2. Paysafe Group / iPayment phone numbers
    +1 (800) 324-9825
    +1 (800) 324-9825
    Click up if you have successfully reached Paysafe Group / iPayment by calling +1 (800) 324-9825 phone number 0 0 users reported that they have successfully reached Paysafe Group / iPayment by calling +1 (800) 324-9825 phone number Click up if you have UNsuccessfully reached Paysafe Group / iPayment by calling +1 (800) 324-9825 phone number 0 0 users reported that they have UNsuccessfully reached Paysafe Group / iPayment by calling +1 (800) 324-9825 phone number
    United States
    +1 (888) 709-8753
    +1 (888) 709-8753
    Click up if you have successfully reached Paysafe Group / iPayment by calling +1 (888) 709-8753 phone number 0 0 users reported that they have successfully reached Paysafe Group / iPayment by calling +1 (888) 709-8753 phone number Click up if you have UNsuccessfully reached Paysafe Group / iPayment by calling +1 (888) 709-8753 phone number 0 0 users reported that they have UNsuccessfully reached Paysafe Group / iPayment by calling +1 (888) 709-8753 phone number
    Canada
    +44 118 928 5075
    +44 118 928 5075
    Click up if you have successfully reached Paysafe Group / iPayment by calling +44 118 928 5075 phone number 1 1 users reported that they have successfully reached Paysafe Group / iPayment by calling +44 118 928 5075 phone number Click up if you have UNsuccessfully reached Paysafe Group / iPayment by calling +44 118 928 5075 phone number 0 0 users reported that they have UNsuccessfully reached Paysafe Group / iPayment by calling +44 118 928 5075 phone number
    100%
    Confidence score
    United Kingdom
    +43 800 005 704
    +43 800 005 704
    Click up if you have successfully reached Paysafe Group / iPayment by calling +43 800 005 704 phone number 1 1 users reported that they have successfully reached Paysafe Group / iPayment by calling +43 800 005 704 phone number Click up if you have UNsuccessfully reached Paysafe Group / iPayment by calling +43 800 005 704 phone number 0 0 users reported that they have UNsuccessfully reached Paysafe Group / iPayment by calling +43 800 005 704 phone number
    100%
    Confidence score
    Austria
    +49 800 589 3221
    +49 800 589 3221
    Click up if you have successfully reached Paysafe Group / iPayment by calling +49 800 589 3221 phone number 1 1 users reported that they have successfully reached Paysafe Group / iPayment by calling +49 800 589 3221 phone number Click up if you have UNsuccessfully reached Paysafe Group / iPayment by calling +49 800 589 3221 phone number 0 0 users reported that they have UNsuccessfully reached Paysafe Group / iPayment by calling +49 800 589 3221 phone number
    100%
    Confidence score
    Germany
    +31 800 020 1549
    +31 800 020 1549
    Click up if you have successfully reached Paysafe Group / iPayment by calling +31 800 020 1549 phone number 1 1 users reported that they have successfully reached Paysafe Group / iPayment by calling +31 800 020 1549 phone number Click up if you have UNsuccessfully reached Paysafe Group / iPayment by calling +31 800 020 1549 phone number 0 0 users reported that they have UNsuccessfully reached Paysafe Group / iPayment by calling +31 800 020 1549 phone number
    100%
    Confidence score
    Netherlands
    +41 800 002 361
    +41 800 002 361
    Click up if you have successfully reached Paysafe Group / iPayment by calling +41 800 002 361 phone number 1 1 users reported that they have successfully reached Paysafe Group / iPayment by calling +41 800 002 361 phone number Click up if you have UNsuccessfully reached Paysafe Group / iPayment by calling +41 800 002 361 phone number 0 0 users reported that they have UNsuccessfully reached Paysafe Group / iPayment by calling +41 800 002 361 phone number
    100%
    Confidence score
    Switzerland
    More phone numbers
  3. Paysafe Group / iPayment emails
  4. Paysafe Group / iPayment address
    Floor 27, 25 Canada Square, London, California, E174AU, United Kingdom
  5. Paysafe Group / iPayment social media
Paysafe Group / iPayment Category
Paysafe Group / iPayment is related to the Banks category.

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.