IP On-Line Health / Unauthorized charges
HOW TO GET YOUR PRODUCT CANCELED AND HAVE YOUR MONEY REFUNDED...
Listen up everyone. After spending 1 & 1/4 hour in que and another 45 minutes on the phone with this fraudulent company I have managed to wear them down. (thank goodness for unlimited cell phone minutes). You can too. Here is what you have to do: Call [protected], ask for Agent # 65990, her name is Desiree. (that is if she hasn't quit after my phone call).
My VISA card was charge $89.31 without authorization so I contacted my VISA account and began dispute against this company. I then contacted my State Attorney General, Better Business Bureau, and HARPO Entertainment (Oprah Show's Gail King). I provided all information regarding the fraudulent practices of this company. I then realized the phone number of the company was hidden in their return address on the mailing package. I then began calling the company. When I reached the first person, Owen, and didn't get anywhere with him I asked for his supervisor. Desiree, Agent #65990, as she identified herself then became my target. After 45 minutes of standing firm and explaining I was proceeding with my legal action and a fraud case against them, Desiree agreed to have me send back the unopened and unauthorized bottle of Acai Berry and also agreed to credit my VISA account in full upon receipt. I will have to spend my own money to mail and track this package back to them. So hang in there... together we can bring them down. Don't allow them to take advantage of you any longer and especially without your consent. THIS IS FRAUD PLAIN AND SIMPLE AND THIS COMPANY KNOWS IT. One more thing, the package info that accompanied this product said it was HOODIA not ACAI BERRY... hum, now this is really scary!