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1.8 260 Reviews

iOffer Complaints Summary

48 Resolved
202 Unresolved
Our verdict: With iOffer's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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iOffer reviews & complaints 260

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9:00 am EST

iOffer moncler down jacket

I have ordered a jacket from ioffer on september 27th and it shows on the tracking number that it has been delivered on october 17th but i have not received anything! I either want my money back or the item because this is purely unacceptable as i have paid for the item and the sender has not even got back to me about where my item is. I have messaged plenty of times but the sender has not replied and now it has been 3 months and my item is still not here! My tracking number is RM925690575CN . Please get back to me asap!

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12:20 am EST

iOffer two pair true religion jeans

I ordered two pair religion jeans one pair on November 16 and the other on November 18, 2017. Tracking numbers LS185672855CN & LS189482851CN. After following for several days one item has been sitting in the same spot for fifteen days and the other has not moved for the last nine days. Can you please expedite these items to me. I have contacted sellers to no avail.
hkyuqing (0)- Confirmation 2NL240153N110922K- Order Number: [protected] jiajia15 (573)- Order Number: [protected]
Please Help!

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2:23 pm EST

iOffer ugg boots

I ordered some ugg boots November 4, 2017 and it says that my order would be delivered by December 10, 2017 i have tracked it several times but cant find an exact site to track it on so i seen a site today for tracking and it says that my item is still in customs what does that mean ?! And also December 10th is almost here and i have contacted the seller and im not getting no reply at all and when i go to try to click on the sellers name it says no items available so what is going on i want my order

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11:51 am EST
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iOffer nmd and a calvin klein top

Hi I would just like to know where my order had gone ? I ordered shoe and a top 5 weeks ago today and it still hasn't came ? If you would like to get back to me asap please and thanks ! I have wait long enough for it to come so I would like to get a refunded of my money or get my stuff this is stupid and I would just like my stuff so if you would like to try and find out where it is please that would be nice of you's it's not like I am asking for a lot so can you please try and find my stuff and get back to me asap thanks you !

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5:24 pm EST
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iOffer louis vuitton

I had ordered a purse from Ioffer, and I have yet to receive it. I messaged the seller many times to see if I can get a refund, or at least another one send out to me and the seller has not responded to me at all. If this is how you guys do customer service then I can go else where. I work hard for my money and for them to cheat me like that is uncalled for. I want a refund or another purse sent out to me or I'm going to see what else I need to do to things done.
The sellers name is chenijie001, and my order number is [protected]

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8:10 pm EST
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iOffer declined credit cards

I made an order before and my payment went tru for 3 sellers, then when i tried to made an order again my card failed manytimes even my husband cards i use it, it keeps saying > Payment failed: Declined *Please re-enter your credit card information or try again with a different card. then i keep trying to re enter my information but it always like that, so i tried my credit card in diff. site and its all good i got no problems, my order was confirmed and the payment, i dont want the sellers to not to trust me coz i made an ordered already to them and they r waiting for my payment, i tried to msg.u guys twice in suggestion options as i dunno where to reach u as im a new customer/member here in ioffer.com, its kinda frustrating that u guys dont have a ph.no. so it'll be easy to fix the problems just like ebay, amazon etc.please help me, i dont know if u got system error or what?coz theres no problem in my credit card, i hope you can reply and help me for this issue as i dont want the sellers to think that i will not pay them as they already waited for more than 3 days now and i keep trying it too every single day manytimes. Please reply and i hope u will fix the problem on ur site, why is this happening how can i pay the sellers if this is always occuring everytime im trying to pay with my credit card?Could you pls kindly spend some time to reply or answer this and fix the problem.I really appreciated it, thank u.

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11:49 pm EST

iOffer cma live greatest moments dvd set

I ordered the CMA live greatest moments DVD set for $60 from www.liverrockshows.com and when I received it it was 11 discs in sleeves loosely packed on DVD discs that have been recorded from the originals. They are clearly pirated. They didn't even bother trying to put a fake label on the DVDs. I have contacted them and have not heard back. I'm going to report them and you to the FBI for selling and producing pirated and fraudulent copies of copyrighted material.

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2:33 pm EST
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iOffer I haven't received my item. I have messaged the seller and I haven't got a reply back

I ordered the item on the 1st of October and also paid on that day. The seller shipped the item on the 2nd and I was supposed to receive it on the 5th November at the latest. I still havent recieved my item and i have messaged the seller a number of times. Still I haven't got a response back. The seller name is jiangpingping201488 please can this be sorted out as soon as possible.
Thank you

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2:10 pm EST
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iOffer seller caiyun2017 (2798)

I have had multiple problems with this seller my protects were suppose to arrive oct 26 2017 it is now 11/18/17 and seller provided me with 3 different tracking number witch all of them come back as invalid the last tracking number he sent said seller marked shipped but postal service never received this parcel I have been messaging him back and forth and his response is always JUST WAIT this is the worst experience iv had with ioffer he makes me want to no longer use this site tracking number provided by seller is LS168119584CN if you check my order number it is [protected] iv asked him multiple times to issue my refund and he refuses to send my protects or issue refund

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12:21 pm EST

iOffer (1) nike air force 1 low af1 men sports shoes casual shoes

I bought these shoes from seller called yanding, I placed my order on October 17th, 2017 and on November 15th I received an email saying that there was an attempt of delivery but it failed. I called the post office where I live and they said that they already sent back my order because there was an incomplete address written. I am a 100% sure that I wrote my address correct. So the seller wrote my address wrong and he has not replied to me when I asked for a refund. He has not replied or been helpful at all.

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5:13 pm EST
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iOffer I am rania

just want your help please last month I ordered some stuff from ioffer but still I didn't get anything so I send a message and email to the sellers they didn't answer my message and my email now time is over for the order it supposed to be in Calgary Alberta and I still didn't get anything it's gonna be 2 months if you want a prove I will send you screenshot of the orders.

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9:18 am EST

iOffer product

My tracking device says they delivered my package but I was here and no one knocked or called. I will like to know where my package is and what's going to happen from now. How am I supposed to know when my package is going to be delivered, are they going to call me or just deliver without no notice. I also need them to understand that my building is a flat so you need to Bell my neighbours because my door doesn't work.

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10:54 pm EST

iOffer payment declined

As I was ordering my adidas superstar and proceeded to payment section, your website didn't accept my card, saying"payment declined - please use a other credit card or fill up with a different card". I tried with various cards including my visa debit card approximately 5 times but getting the same response again and again. Please take this on a serious note and mend this up as soon as possible.
Kindly, treat this as urgent.

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10:05 pm EST

iOffer shoes

I ordered a pair of pink and black nike on September 30 and I have not received it yet order number [protected]. Who does that take over a month to receive your stuff, I am never ordering anything ever again from this web site.That probably why my back called to verify the order because you all are fake and taking people money and we are not getting our stuff.

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4:31 am EDT
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iOffer bape oxford shirt

Thank you for using Debit Card ending 6377 for Rs.2729.80 in 8621 at FHT*TOPPLZE CO on 2017-11-01:11:36:29 Avl bal: Rs.29565.66

As per above details and payment confirmation message from my bank. I have purchased a bap Oxford shirt however till date I have not received any confirmation of my purchase or any delivery date.

Please help or refunds my money back at the earliest.

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2:17 pm EDT

iOffer I ordered these items 2 months ago and have not received them. they have received payments for these items.

1. Success518, order number [protected] shark pants $33.00 ioffer reference number [protected] ordered september 1, 2017
2. Luckboss, order number [protected] red air jordan shoes $31.99 ioffer reference number [protected] ordered september 1, 2017
3. Nicebuy123, order number [protected] sweater hoodie $20.00 ioffer reference number [protected] september 1, 2017

Please look into why these item have not been received. Please let me know when I can expect the orders to be shipped. If for any reason one or more oof these orders cannot be filled and shipped, then please see that my money is refunded back into my credit card.
I am anxiously awaiting your help on this.
Thank you very much
Marlene sartor
Marlene. [protected]@sympatico. Ca

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7:29 am EDT
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iOffer seller

Hi

I wonder if you can help me ? I ordered some football boots for my son, when my order was placed the money was taken from my account immediately, I then got an email from the seller stating that the boots was out of stock and would I like them in a different colour ? I replied saying no thank you I'd just like a full refund, I then received an email saying this would take between 30 and 40 days, to this I replied saying that I was disgusted and 30-40 days wasn't good enough as you'd taken my money within seconds so why do i have tonwait so long? I then received an email saying it would be 10, I still have not received any money from the seller! I sent another email saying how appalled I was and that is be reporting them to trading standards and yourself.

The way this seller has treated me is disgusting, all I want is my money back so I can buy my son the football boots he wants, it makes me wonder how many other people the seller is trying to rip off ?

If you can please assist me in getting my money back of be very grateful.

Regards

Nicola Dodkins

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10:43 am EDT
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iOffer t-shirt

I am here to make a complaint against yuwwfff6666 as I should have received my purchase over 2 months ago now. He/she has not replied to any of my mails for over a month. I would like either my tshirt which I first ordered or a full refund as I have no received my product.

https://www.ioffer.com/selling/yuwwfff6666

*this is just a sentence to go over the 350 mark*

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6:46 pm EDT

iOffer I didn't get my shoes I ordered

I ordered some ideas off this out but it's been 3 weeks since I order and I never got anything so I need some help getting my stuff please so could you help me but I like that outfit has good stuff but it doesn't give me my package when I order it or within the days you say it will give it to me I don't believe this app is a scam but I least want to get my package and I like the shoes and I expect that it should get here

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6:06 pm EDT

iOffer shipping

I bought a true religion jeans and a louis vitton belt on October 15 and it says its going to come after 3 days wich is october 18 and it didn’t com yet.so i would be happy if you can solve this problem ir contact the sellers to see what is the problem or why are they talking so long.thank you and i hope you respond as soon as posible because if you cant solve it i would like a refund

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iOffer Customer Reviews Overview

iOffer is an online marketplace that offers a wide range of products and services to its customers. The platform has gained a lot of popularity over the years, and it has received numerous positive reviews from its users. One of the most significant advantages of iOffer is its user-friendly interface, which makes it easy for customers to navigate and find what they are looking for.

Another positive point of iOffer is its vast selection of products. The platform offers a wide range of items, including clothing, electronics, jewelry, and more. Customers can find unique and hard-to-find items on iOffer, which is a significant advantage for those looking for something specific.

iOffer also offers competitive pricing, which is another reason why it has gained popularity among customers. The platform allows sellers to set their prices, which means that customers can find products at lower prices than they would on other marketplaces.

One of the most significant advantages of iOffer is its customer service. The platform has a dedicated customer support team that is available to assist customers with any issues they may have. The team is responsive and helpful, which has earned iOffer positive reviews from its users.

Overall, iOffer is a reliable and user-friendly platform that offers a wide range of products at competitive prices. Its customer service is excellent, and it has received numerous positive reviews from its users.
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Contact iOffer customer service

Phone number

+1 (415) 431-3344

Website

www.ioffer.com

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