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1.8 260 Reviews

iOffer Complaints Summary

48 Resolved
202 Unresolved
Our verdict: With iOffer's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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iOffer reviews & complaints 260

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K
10:03 pm EDT

iOffer replica tiffany bracelet

I ordered my replica tiffany bracelet 2 weeks ago and still haven’t received it, i got an email saying it was shipped but it’s been a week since i got the email. I did reach out already but i have not gotten a response. This is my first time ordering from IOffer and so far i am not impressed, this needs to be taken care of immediately. Contact: [protected]@susd.org
[protected]

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K
4:00 pm EDT

iOffer complaints

I got fake DVD series I thought I was buying the real ones. This my first time on this site and I order the hole series of the nanny and girlfriends that I'm requesting my money back for and going to let my bank know about it and I order mighty mice, woody wood packet I'm calling my bank today [protected] if you want me to send the DVD back let me know email me plz asap thank you!

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7:39 am EDT
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iOffer refund

I have write to once before and notthing happened with my refund please refund now to my card.
Product
(1) 2016 Mew Nike Men's / Women's Sneakers Running Shoes
Black 44 European
Order Total
2.051, 99 kr
Order Date
September 23, 2017
Order Instructions
No instructions provided
Seller
sdf4159 (15597)
Privacy settings
Public Private
Shipping Address
Páll Ragnarsson
Asbud 42
Gardabaer, 210
Iceland

Payment

September 23, 2017 4:00 AM
Payment Status
Confirmed
Email
[protected]@internet.is
Method
Credit Card
Date
September 23, 2017
Confirmation
Auto

Delivery

Delivery Status
Seller Mark Shipped
Shipped
September 26, 2017
Estimated Delivery
October 10, 2017 - October 31, 2017
Tracking
RH923583689CN
I received my item
Feedback

Seller Feedback
The seller has not rated this order
Your Feedback
You have not rated this order
You have about 1 month left to leave feedback
Leave feedback Report problem
Order Messages

September 23, 2017

04:00 AM
Order was placed

04:00 AM
Buyer payment has been confirmed

September 26, 2017

02:48 AM
Seller shipped the order
Seller
03:22 AM
Hello friend
Products out of stock
We have applied for a refund to you

September 29, 2017
Páll Ragnarsson
06:43 AM
plesae send my refund now!

October 3, 2017
Páll Ragnarsson
06:19 AM
plesae send my refund now!

October 7, 2017
Páll Ragnarsson
02:22 AM
plesae send my refund now! otherwise I have to complain to "ioffer"

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J
9:08 am EDT
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iOffer item not received

I placed this order on the 5th of July and still no sign of my order which has been payed for because the money has been taken from my account. I have received and email to say this has been shipped like 2 weeks after I placed it. Messaged the seller various times and the response was rude and unprofessional saying that I would have to wait away . Nearly 3 months and still no sign of my order i have been bk on ioffer to message the seller and coincidently they are no longer selling goods and cannot get intouch with them. I have messaged asking for a full refund and nothing has come bk i jave also disputed a complaint but nothing has been done

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M
M
Mohd Alkanderi
, US
Oct 17, 2017 9:05 am EDT

I buy shose from i offer still not come and ither item i have there 10 item still not come and no one responsible there saler not answer now no obe is help so wat I should do

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S
7:27 pm EDT
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iOffer phone cover

Re: Order #[protected]
I placed this order Sept 7/17. Seller said "Ulta-thin leather phone case for a 6 phone.
I received a plastic piece of junk today, Oct 12/17 which is not what I was lead to believe I had bought. This is totally fraud.
I'm very unhappy. This person shouldn't be allow to sell anything thru iOffer.
I'm going to yelp iOffer and tell everyone I know to stay away from your web site.
Susan Baker
[protected]@cox.net

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D
8:37 am EDT

iOffer lots of stuff lv bags lv shoes jewelry make up etc

I have been waiting 2 months now and still all my items have not came the worst thing about this was it was for my 3 girls I'm a single mum I think it absolutely disgusting I mean surely ioffer can get in contact with the people who are not sending people goods out I don't even get any emails from them really that's £200 iv lost well no I will find a way to get this sorted out

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8:39 am EDT
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iOffer seller sdf 15355; refund my money

Welcome,
Anon79006349 ▾
My ioffer ▾
11 help sell

Browse categories
All▾

0
Cart ▾
Buyer center » order number:  [protected]
Order placed payment confirmed order shipped shipment received
Your order has shipped
Estimated delivery: october 10, 2017 - october 31, 2017
Don't forget to leave feedback once it arrives!
I received my item track package: rh923583689cn
Order

September 23, 2017 4:00 am

Product
(1) 2016 mew nike men's / women's sneakers running shoes
Black 44 european
Order total
2.055, 69 kr
Order date
September 23, 2017
Order instructions
No instructions provided
Seller
Sdf4159 (15355)
Privacy settings
public private
Shipping address
Páll ragnarsson
Asbud 42
Gardabaer, 210
Iceland

Payment

September 23, 2017 4:00 am
Payment status
Confirmed
Email
[protected]@internet. is
Method
Credit card
Date
September 23, 2017
Confirmation
Auto

Delivery

Delivery status
Seller mark shipped
Shipped
September 26, 2017
Estimated delivery
October 10, 2017 - october 31, 2017
Tracking
Rh923583689cn
I received my item
Feedback

seller feedback
The seller has not rated this order
your feedback
You have not rated this order
You have about 1 month left to leave feedback
Leave feedback report problem
Order messages

September 23, 2017

04:00 am
Order was placed

04:00 am
Buyer payment has been confirmed

September 26, 2017

02:48 am
Seller shipped the order
Seller
03:22 am
Hello friend
Products out of stock
We have applied for a refund to you

September 29, 2017
Páll ragnarsson
06:43 am
Plesae send my refund now!

October 3, 2017
Páll ragnarsson
06:19 am
Plesae send my refund now!

October 7, 2017
Páll ragnarsson
02:22 am
Plesae send my refund now! otherwise I have to complain to "ioffer"

have you received this order? mark as received
Location settings
english
Isk
Company
Home site status privacy policy about us announcements site map user agreement contact us
Connect with us
Copyright © 2017 ioffer. all rights reserved.

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Update by 623
Oct 07, 2017 8:40 am EDT

Refund my money

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H
6:12 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

iOffer item not received

Hi i have bought 2 bags and never received them.
below is the first order.

Order Total AU$57.60
Order Date May 14, 2017
Order Instructions No instructions provided
Seller shanshan17418 (0)
Privacy settings
Public Private
Shipping Address
Hanna Omar
11 Richmond terrace
Roxburgh park, Victoria 3064
Australia
Payment
May 14, 2017 8:38 PM
Payment Status
Confirmed
Email [protected]@gmail.com
Method Credit Card
Date May 14, 2017
Confirmation Auto
Delivery
Delivery Status
Seller Mark Shipped
Shipped May 14, 2017
Estimated Delivery May 28, 2017 - June 18, 2017
Tracking RH905811402CN.

below is the 2nd order.

August 7, 2017 3:57 PM

PRODUCT
(1) Prada Women's Crocodile Leather Shoulder Bag Handbag
BLACK LARGE
Order Total AU$172.80
Order Date August 7, 2017
Order Instructions No instructions provided
Seller superwu99 (1764)
Privacy settings
Public Private
Shipping Address
Hanna Omar
11 Richmond terrace
Roxburgh park, Victoria 3064
Australia
Payment
August 7, 2017 3:57 PM
Payment Status
Confirmed
Email [protected]@gmail.com
Method Credit Card
Date August 7, 2017
Confirmation Auto
Delivery
August 16, 2017 6:59 AM
Delivery Status
Delivered
Shipped August 9, 2017
Delivered August 16, 2017
Tracking.

i have sent emails and never got a reply.

i will be taking this to Today Tonight show and make sure all of the world know about it. its not fair to pay for something and not receive it.

i hope you can help me get my money back or the bags i ordered.

Hanna

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Update by Hannaomar
Oct 02, 2017 6:17 pm EDT

i have paid for 2 bags and never received them. i have sent few emails and never got a reply except asking me the to leave feedback and saying that the items was revived.

i will be taking this to Today Tonight show and make sure all of Australia know about this. i would rather get my money back or the bags and walk away.

i hope you can resolve this asap.

Hanna

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M
3:04 pm EDT

iOffer [protected]

I have ordered items with the order number [protected], I ordered them in June and never received them. I contacted seller who told me that they will be resending. I waited still nothing, I then reported a problem but nothing came out of that. I have told seller that I want my money back and now they are not responding. Can someone do something. This is your platform you should have a way of dealing with things like this. Contact me via email, [protected]@hotmail.com

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P
3:27 am EDT

iOffer disgusted

So upset with them. Just like many other people who complain about them I didn't get any information about the shipping either. Moreover, the only way to find out about my order was to contact the seller, who just ran away with my money and deleted his/her profile and everything it was consisted of. The website itself doesn't stand behind their sellers and doesn't take any responsibility for their crazy actions. No buyers protection, nothing.
I'm sure my order will never arrive, it's already been almost 2 months, I'm here to warn you not to order anything from them. Buy elsewhere.

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5:22 am EDT
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iOffer shoes and cap

I have been cheated real bad I ordered for adidas nmd. And beforw ordering j asked the seller regarding the product. To which he said as per image in ad. The product I received was the cheapest copy of nmd adidas. Pathetic cheap copy. N I paid 22 dollars for it. Even stitches coming out. No business ethics.

And I purchased a cap n again when askin for the product the seller says yes. And after paying the product is not available it seems and he agreed to refund my money. But the funny part is almost a month now and no refund.
This s really bad. Worst experience. Attaching pics and link too.
https://www.ioffer.com/selling/youarevip
Order Number: [protected]

Cap seller.
tiantianfacai1221 (0)
Order Number: [protected]

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12:25 pm EDT
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iOffer shibaohe8 rose gold 8.5 leather gucci slippers

I have ordered this item on July 28, 2017. It is now September 1, 2017 and I have not received my order. I have not received anymore emails about my item or any communication with the seller shibaohe8. They gave me a tracking number that I've been trying to track for the longest, but it's a bogus tracking number it doesn't let me track my item. The phone number they gave me was also bogus, their voicemail box is only in Chinese and I only speak English . I just want my item . I spent $20 and I'm getting very upset with this company.

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D
4:38 am EDT

iOffer be warned

Don't buy anything from them. They don't ship orders! their customer service will assure you that your orders are on their way but it will not be true and you'll never t your order. Is it not scam?
I lost my money because of their attitude, but moreover, I dreamt about the product I bought and what a shame I won't get it. So think twice before ordering from them.

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D
12:00 pm EDT

iOffer jordan's basketball shoes

Iv had full conversations with the seller he said he will send the shoes then when he said he sent them he said something happened to the package when I asked for the tracking number then he said he will send another one and I asked him could he send the tracking number he never reply you guys really need to get you business together how can you have scammers on an buy sell trade website like this is out off hand I want my money back Now His name is tibella567 (12298) and he is an scammer with fake reviews I don't see how you guys don't see this type of stuff on your screen like get me my refund or something will be happening very very soon!

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10:03 pm EDT

iOffer order from seller (liudage) (2886)

My name is Karen Girard. I ordered Hot Coach Shoulder Bag. From liudage (2886).The order was placed on the 25th of June and it is the 23rd of August. The other part of that order was Black Opium Perfume. Same seller. Canada Post cannot find the tracking number. RB0080003155LA. I have contacted him on several occasions and he never replies. I am requesting my money back. I am going to fax you all the info on this complaint. I hope there is something that you can do about this. Hopeto hear from you soon, karen

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10:16 pm EDT
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iOffer 3 pairs shoes, and from another seller 3 bracelets, 2 shirts, 5 watches

I bought 3 pair of shoes from one seller, never received my package it's been over 5 months now, they will not message me back nor give my money back, then I ordered frm another seller in the same day that I'm waiting on a package that I still have not received from them either, I have message them to refund my money but they will not.i have even contacted ioffer customers service and they are no help either telling too contact my bank, my bank can not even track this people so I know it a scam going on.i want my money back

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T
12:39 am EDT

iOffer damaged wrong size and color sneakers

I placed an order back in june... And received the merchandise on last thursday via usps, july 27th. After opening the packages... I rea;ized first off that they sent two pair of the same shoes, then the sizes were wrong and lastly... The shoes were damaged, paint was fading on the sides and the color was scuffed on the toe of one pair of sneakers! I immediately contacted the seller via email that evening of july 27th... Making them aware of this issue and I have yet to receive a responsefrom the seller in reference to this matter! I did explain that I was very dissattissfied and wish to receive the the sneakers (Both pair) in their right color, size and with no imperfections! I also stated that I would gladly send these back to the seller at their expense. Im now stuck with not 1 product from this seller but 2 items from the seller that I cant do anything with! The sellers info is... Heinanheibei...

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11:53 pm EDT

iOffer multiple sellers are scammers

I had purchased several items at great prices. I received all of them. With a couple vendors I had success with and a few others that had high ranking selling quantities with good 4-5 star ratings. I have done about $300 in successful transactions and lost about $260. IOFFER takes zero responsibility for the scamming [censor] they allow to rip people off. They have a terrible policy that you must wait 60 days to receive the product but any buyer protection is over after that. Also when you attempt to contact sellers, they say, " I will resend your purchase" or "I will refund your order, but it takes 30 days to process" well they got the money from me instantaneously! They are scamming so that you can't use buyer protection on your visa or mastercard. Most will not take paypal, as Ioffer is not set up or user friendly for this payment method. Then they send you messages asking if you've received your items with no possible way to answer the question. Lastly, another huge scam...sellers can delete your sales after you've paid, they disappear and so does your money. The governments need to put an end to these scammers. And I believe that Ioffer should take responsibility for whom they allow to sell on thir website. They should give the sellers no more than 45 days for shipping and if the items are not teceived, they should give a refund. One more wonderful thing, I had several transactions with a reputable vendor and I made 3 orders each on 2 accounts and 2 orders on another account. When I hadn't received my items after 60 days, I started asking the vendor where my items were. They promised that the items were in the mail and if for some reason I didn't receive them soon, they would gladly resend my orders. They never came, I kept corresponding with them in a professional manner. After over 6 months of not receiving any item from all 8 orders of multi items, I put a complaint against them, (not that it matters), but I also threatened to alert the Federal Trade Commission, the FBI and US Marshalls. All the sudden they were calling me names like psycho and other disturbing things. That vendor was responsible for about $225 of the $260 that I was scammed for. There are no repercussions. Not sure what to do, but please be careful because this site is geared for scammers to easily rip off buyers. Use extreme caution when using this site.

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6:28 am EDT

iOffer mk watch

i ordered an MK watch around 4 months back, after a month when i checked my account for tracking information, there was some tracking number written. i tried to track through that tracking number several times and it kept on saying, no information with this number. i contacted seller and told them the issue with tracking number and they kept on saying that dont worry firend you will receive your order soon. and after some more time they started saying the order has reached your country, please go to your post office to collect it. i told them repeatedly that the tracking number is fake and there are many post office in my city, you atleast find out and tell me the address of the post office where the product has arrived, they never replied anything on that. just kept on saying that check in your post office. neither they are refunding my money nor sending my product. dont know what to do seems sellers on ioffer are fooling around with people and looting money.

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10:11 am EDT
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iOffer gucci belt louis vuitton and ray bans

I order a black and gold luivitoon belt size 32 ray ban wayfarers black and a black Gucci belt size 32 and only got the Gucci belt and it was a size 44 I didn't receive my ray bans or my Louis Vuitton belt... so please mail me my belt and glasses in right sizes or I'll sue I need the size 32 in the black and gold Louis Vuitton belt the size 32 in the black and gold Gucci belt and the black ray bans asap

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iOffer Customer Reviews Overview

iOffer is an online marketplace that offers a wide range of products and services to its customers. The platform has gained a lot of popularity over the years, and it has received numerous positive reviews from its users. One of the most significant advantages of iOffer is its user-friendly interface, which makes it easy for customers to navigate and find what they are looking for.

Another positive point of iOffer is its vast selection of products. The platform offers a wide range of items, including clothing, electronics, jewelry, and more. Customers can find unique and hard-to-find items on iOffer, which is a significant advantage for those looking for something specific.

iOffer also offers competitive pricing, which is another reason why it has gained popularity among customers. The platform allows sellers to set their prices, which means that customers can find products at lower prices than they would on other marketplaces.

One of the most significant advantages of iOffer is its customer service. The platform has a dedicated customer support team that is available to assist customers with any issues they may have. The team is responsive and helpful, which has earned iOffer positive reviews from its users.

Overall, iOffer is a reliable and user-friendly platform that offers a wide range of products at competitive prices. Its customer service is excellent, and it has received numerous positive reviews from its users.
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Contact iOffer customer service

Phone number

+1 (415) 431-3344

Website

www.ioffer.com

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