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1.8 260 Reviews

iOffer Complaints Summary

48 Resolved
202 Unresolved
Our verdict: With iOffer's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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iOffer reviews & complaints 260

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6:34 am EDT
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iOffer fake louboutins

My name is Lucy Puc I have an account with ioffer with the email address- [protected]@gmail.com.
A couple of weeks back I ordered a pair of louboutin look a likes, I ordered a UK size 5.5 I received the shoes and I got a size 3! I've emailed the women I ordered from 4 times now and had no response! I'm absolutely disgusted with the service from the company or her.
I would appreciate someone contacting me asap!
Thanks.
Lucy.

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12:46 pm EDT
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iOffer trainers

Sir/madam.

I am absolutely disgusted with ur service... My son has an account with u.. He ordered some fake adidas hologram women's trainers on 16th march 2018 for them to say the delivery was 3 to 5 days so was going to be in time for my daughters birthday on the 27th march... But the next day he checked the order and it said estimated delivery is upto april the 6th! If I had known that I wouldnt of got my son to order of ur [censor] company. My son who is 18 has emailed the seller 5 times with no reply.. So they have taken our money and we hav nothing in return apart from an upset daughter on the 27th.
I want a refund now! I will not be recommending ur company to anyone.
I will prefer to take our custom elsewhere.

One unhappy family.

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Kees4
, NL
Apr 07, 2018 6:15 am EDT

I am sure there will be trustworthy salesmen on Ioffer.com, but there is also a scammer. For example, I have placed an order with the seller who calls himself "luckiness9527". He has received my money, but refuses to send the product. After I filed a complaint with the helpdesk, I was informed that "luckiness9527" would send the item within 24 hours. More than a week later, however, it had still not been sent. However, a confused story of seller "luckiness9527", that the credit card payment would not have been safe. Weird, because I always use it and the amount was already debited from my credit card.
"luckiness9527" is an example of a scammer on Ioffer.com, which unfortunately gives the site a negative image. DO NOT DO ANY BUSINESS WITH SELLER "luckiness9527"

ComplaintsBoard
W
8:34 am EDT

iOffer ioffer fraud unethical dishonest, scam sellers

I have been frauded and scammed by the following sellers. Topbag1999, inohsuai888, uyaufuhs888, and lilybestseller. I can not believe I ordered from this site, without reading the warnings, of fraud and scams. The following sellers, took the money and never shipped anything, nor had intention of it. Some gave fake tracking. These scammers are advertising items, they do not have, and keep your money, or try to anyway, and never send what you ordered. If you ordered a $150 bag, topbag1999, sends an epacket with a $1.00 chain, so it looks like she/he ship. They are pros at this, and being a lawyer, will make it my priority to get them all in prison, jail for a long time. They will not be keeping my money as my credit card company has reversed all the charges to these thieves. Some also will send an epacket of a cheap item, like a tin charm, that you did not order and not send the item you ordered so credit card company or Paypal will believe they shipped. Paypal will not let ioffer use them at all, too many scams & fraud. One seller, I paid for a bag, and she said out of stock and told me to pick another. I did, and also did not have, though still offering on the site. I asked her to just refund since she could not send me the item, and she said she could not refund, system does not allow it. Deplorable, and cannot believe this site has not been shut down, will try my legal influence and contact venues, to get it shut down. It is a whirlpool of scammers and fraudsters. If there are any honest sellers on ioffer, I have not encountered them. Ioffer also hides feedback reviews that say, scammer, never shipped item. Saw one after I paid, then it disappeared, as ioffer lets them have private feedback reviews. Should have been my first clue.
Thank you and sure hope someone reads this and takes seriously, and believe me, my creditors are taking action.
Vicki Paar

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Kees4
, NL
Apr 07, 2018 6:14 am EDT

I am sure there will be trustworthy salesmen on Ioffer.com, but there is also a scammer. For example, I have placed an order with the seller who calls himself "luckiness9527". He has received my money, but refuses to send the product. After I filed a complaint with the helpdesk, I was informed that "luckiness9527" would send the item within 24 hours. More than a week later, however, it had still not been sent. However, a confused story of seller "luckiness9527", that the credit card payment would not have been safe. Weird, because I always use it and the amount was already debited from my credit card.
"luckiness9527" is an example of a scammer on Ioffer.com, which unfortunately gives the site a negative image. DO NOT DO ANY BUSINESS WITH SELLER "luckiness9527"

ComplaintsBoard
R
9:23 am EDT

iOffer money was taken an item was never received.

. When I first purchased the item it shows that the payment cleared and the item was shipped. the seller continue to say that the item was lost. the tracking number provided could not find the item. When I contacted the seller they kept saying the item kept getting lost now they're saying that there's an issue with the payment when I already paid and it was shipped . I want a full refund this company is scamming. I am not giving this website good reviews and I will not ever use this website again to purchase an item. I want a full refund of my money.iOffer P.O. Box 78191 San Francisco, CA 94107

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Kees4
, NL
Apr 07, 2018 6:14 am EDT

I am sure there will be trustworthy salesmen on Ioffer.com, but there is also a scammer. For example, I have placed an order with the seller who calls himself "luckiness9527". He has received my money, but refuses to send the product. After I filed a complaint with the helpdesk, I was informed that "luckiness9527" would send the item within 24 hours. More than a week later, however, it had still not been sent. However, a confused story of seller "luckiness9527", that the credit card payment would not have been safe. Weird, because I always use it and the amount was already debited from my credit card.
"luckiness9527" is an example of a scammer on Ioffer.com, which unfortunately gives the site a negative image. DO NOT DO ANY BUSINESS WITH SELLER "luckiness9527"

ComplaintsBoard
S
9:48 am EST

iOffer adidas stan smith men

I ordered 2018 Adidas Stan Smith Men Running Shoes on January 26, 2018 and i think i have been scammed, the order is not yet arrived, i think the seller gave me a fake tracking number RM284732325CN, this tracking number does not exist. Here is our MP :

ME : Hi, it has been past 7 days and the parcel still the same, did you ship the order ? Thanks

Seller: Dear friend, your project is sent in a kilo, you will see it later!
Please don't worry!

Me: Tracking number does not exist .this os The first and the last time i buy in ioffer.

Seller: Dear friends, near the Spring Festival, the system is updating!
Please be patient and you will see it later!

Me: Scammer

Seller: Dear friend, what?

Me: I Thought you were a serious Seller, the tracking number does Not exist
Dear friend, your tracking number is correct!

Seller: Because after the Spring Festival, there are too many orders, the system is undergoing a big update!

It has passed 1 month and there is no update, Fu***** scammer

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11:11 am EST

iOffer hot michael kor women’s handbag purse shoulder bag #6821

I ordered 2 micheal kor shoulder hand bags from seller : zhong1969. I ordered these bags back in 9-11-17. Still to this day and going back and forth with seventeen (17) emails and they are not giving us a refund when asked. I'm furious at ioffer to allow this behaviour. I have evidence to prove all this.
This not acceptable.
I will wait for your response

Regards
Suzanne

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2:23 am EST
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iOffer woman’s coat and woman’s trainers

I have ordered a coat and trainers about a week and half ago I put my bank details in twice as it said there was a error but took money out of my account twice anyways! I got a email asking me see if I received both of my parcels in which I didn't they sent me the reference number on the emails but will not let me sign into my account to check what's going on as there is no sign of any parcel.

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8:29 pm EST
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iOffer men ovo drake gold owl ovoxo fleece hoodies sweatshirt black medium

Hi,
I put in my visa card details twice for the order and ‘Payment failed *Please re-enter your credit card information or try again with a different card' showed up. I still had a deduction of $35.20 from my bank account. The money was paid to the seller but I haven't received any order summary or email on my account. But the deduction clearly shows up on my bank statement. Please let me know if the order is processed thanks.

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5:16 am EST

iOffer bought dvd no answer

Hello. I bought a dvd collection and I have overpaid it was 45 CAD and when I complete the transaction it was in usd. I tried to reach the seller and he said he was going to look at it last friday february 9th. I've sent several emails and no answer.

The order #[protected] and the seller is sleevemedia2013 or MEDIABAILOUT.

I wanted the price to be the right price asked. So get refunded the difference. Now I don't think I'm even going to get the item.

Thank you.
Sebastien

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Lagalinis
, US
Nov 17, 2018 11:36 pm EST
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Hi. I just got scammed by the same person. Were you ever able to get your money back? This is theft. This should be illegal. I don’t understand how they get away with this!

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10:44 pm EST
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iOffer small sneakers to be returned

Hi, i have ordered sneackers from MKZZ88, i received my order however the size is small, i have been asking the seller the address so that i can send the sneackers back, he doesnt respond to my email through Ioffer communication. i threw the package due to the exitememt before fitting. i ordered 7.5 in UK size however the size i have is like size 5 according to my imagination because there is no label size on it.

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9:30 pm EST
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iOffer pandaheroes (4767) this seller did not send my $55.00 worth of items

Hi: On August 01, 2017 I placed and order with seller: pandaheroes (4767). This seller never sent my tracking number and to this day, February 07, 2018, I have not received nothing! I have been going back and forth with the seller and nothing. I am so tired. How can I get my money? Please help! I Disputed the transaction as soon as I could. This seller has been on and off telling me wait 10 days then 20 days and then the seller tells me I will refund. So much lies and going back and forth. This has caused me to have so much stress and I got sick. I am moving to another state in 2 weeks. I am not going to live here at Arizona. I work too hard for my money. My order number is: [protected]. The Seller is: pandaheroes (4767). Method of payment is credit card. This had never ever happened to me. Please help me! Dulce Slivkoff

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A
1:01 pm EST

iOffer no response from the seller, getting the wrong product

i have two orders i would like to file a complaint about. i already filed a complaint and nobody bothered to response.

Order Number: [protected] - seller sent the wrong case, not compatible with my phone. im asking for a refund - ignoring me for two weeks still.

Order Number: [protected] - seller sent the wrong color. i ordered this product as a part of a set gift i'm putting together. got a white one instead of black when i need all items to be black and i SPECIFICALLY ordered black. not answering me for weeks.

i want my money back and yet i don't know who to address. please contact me at [protected]@yahoo.com

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12:11 am EST
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iOffer non delivery of merchandise

I purchase a handbag from Ioffer on November 14, m 2016. I have contacted to person sever times about my handbag and all I get from them is be patient but yet the tracking shows that it has not even left the area it was suppose to ship from. Since then my computer has crashed and I lost all my passwords so I am not able to login into I offer. I even did the forgot password it comes up I will receive a link to change my password but that has been over 48 hours. I have sent message after message to an email my husband found on google to Ioffers headquarters. I have sent the message to get a link to reset my password so I can get into my account and request a refund and I can't even get any help from them not a response at all. So my next step was to find a phone number and it tells you is to go to the site under the FAQ. It has been suggested to me to contact my bank witch I will but I was also told to contact the BBB and attorney general.

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Shaun R.
, US
Jan 03, 2018 5:02 am EST

November 14, 2016? It's way too late after the fact for the bank to do anything for you.

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5:18 am EST
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iOffer service

I ordered a Watch from ioffer on 20th November 2017 and its 27 December 2017 as i'm writing this complaint and i still haven't received my order and it's really annoying me to wait such along time it said that the order had been shipped but it clearly is having some sort of delay or the seller is scamming me because it normally doesn't take so long i would like the seller to give me a new one or actually send me one i would check details on my ioffer account but i cannot not access my account due to forgetting my password i tried the "Forgot My Password" but i don't know the e-mail its connected to

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11:34 pm EST
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iOffer drake shoes

I bought some retro jordans and i've been waiting for 4 days just so it can be shipped. i also bought a mac powder from a different seller and they already shipped it. i'm pretty sure it doesn't take 4 days just to ship something. And just to be clear it said it would take 1-3 business days to get delivered and that's why i bought them. i wanted them before christmas. well now i spent all my money on something i don't even have. i want my money back ASAP! so i have time to buy something else for christmas. this is sucha disgrace. very unbelievable.

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1:56 pm EST

iOffer belt

I haven't received my belt I order from u guys round November 16 said it was gone be here round December 22nd a fends belt I ordered with a credit card I had got a email to my gmail talking bout have u revived your stuff yet ...tried texting and didn't get a reply ...I waited 2 3 weeks latter still haven't got anything in the mail. I'm just concerned

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Update by Vince Young
Dec 23, 2017 2:08 pm EST

Haven’t received my fendi belt

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R
8:46 am EST

iOffer g shock

I have ordered g shock watch on December 2.Now it was December 21.I check in my order history it shows that it was delivered on December 17.But I did not receive my order till now.Either I want my watch or my rupees otherwise I will take illegal action against you.Give me a message to my mail.Today or tomorrow you want to give message to my mail.My email was [protected]@gmail.com

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6:49 am EST
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iOffer not received size 5.5 adidas superstars in gold and black

My daughter ordered the above trainers from WANGXIANHAIYUE and paid for them on 17 Oct 2017 they were posted on 18 Oct 2017 and have never been received. My daughter can't sign in on ioffer as the password is saying it's wrong and also her email address [protected]@outlook.com she is logged out of too even after trying to reset it ! Please can you inform the seller of this and the fact the trainers have not been received. Please contact me on [protected]@gmail.com from now on instead of my daughter Rhiannon Kille. Many thanks .

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8:44 am EST
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iOffer louis vuitton new women's handbags bags shoulder bag+3

henannanyang1122 (24573) is the username I bought a LV Purse from. Payment was received on Nov 26th. Says item was shipped on Dec 4th and delivered on Dec 14th. I checked the mail, front and back door and I have no item. I go to track it and it says it has been delivered as well. I want to find out the carrier of the item to call them and see if they actually had a package delivered to me or not. I either want my package or money back. Please get back to me ASAP. Thank you.

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12:29 am EST

iOffer gucci wallet

I am not sure if you'll be able to trace this through my purchase history. But I bought a Gucci wallet (fake but doesn't matter) that said the latest date of delivery would be yesterday the 13/12/2017. My item of purchase has not arrived and I will take legal action against the seller (not you) if I do not get a response from the seller. His username is taoyaya. The categories I've selected I'm unsure of I do apologise so I've selected retail in China as the item is coming from China. Thank you and I hope this can be resolved.

Kind regards,

Glen Pinkerton

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jonesa15
, GB
Jan 05, 2018 5:16 pm EST

did you get it?

iOffer Customer Reviews Overview

iOffer is an online marketplace that offers a wide range of products and services to its customers. The platform has gained a lot of popularity over the years, and it has received numerous positive reviews from its users. One of the most significant advantages of iOffer is its user-friendly interface, which makes it easy for customers to navigate and find what they are looking for.

Another positive point of iOffer is its vast selection of products. The platform offers a wide range of items, including clothing, electronics, jewelry, and more. Customers can find unique and hard-to-find items on iOffer, which is a significant advantage for those looking for something specific.

iOffer also offers competitive pricing, which is another reason why it has gained popularity among customers. The platform allows sellers to set their prices, which means that customers can find products at lower prices than they would on other marketplaces.

One of the most significant advantages of iOffer is its customer service. The platform has a dedicated customer support team that is available to assist customers with any issues they may have. The team is responsive and helpful, which has earned iOffer positive reviews from its users.

Overall, iOffer is a reliable and user-friendly platform that offers a wide range of products at competitive prices. Its customer service is excellent, and it has received numerous positive reviews from its users.
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iOffer contacts

Phone number

+1 (415) 431-3344

Website

www.ioffer.com

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