Menu
iOffer Customer Service Phone, Email, Contacts

iOffer
reviews & complaints

www.ioffer.com
www.ioffer.com

Learn how the rating is calculated

1.8 260 Reviews

iOffer Complaints Summary

48 Resolved
202 Unresolved
Our verdict: With iOffer's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
Verified
The authenticity of the customer service contact information for iOffer has been meticulously verified by representatives from ComplaintsBoard using our proprietary verification system.
Get notifications about new complaints and reviews of iOffer. We promise not to send you any unrelated messages.
Share
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

iOffer reviews & complaints 260

Filter reviews by rating
5
0 review
4
2 reviews
3
1 review
2
2 reviews
1
5 reviews
Sort by:

Newest iOffer reviews & complaints

ComplaintsBoard
U
2:14 pm EDT

iOffer underwear/ 35 pair/ never delivered money kept

Horrible site the worst I have ever
I offer themselves will do absolute nothing to help hey are just a front to steal from you beware they never filled either of the orders and the logo brand I offer will do nothing to assist. That is correct I offer themselves will do nothing to help you withe the issue just take up more of your time.
This order was never filled an the money was never returned
Date july 23 order was placed, seller shijiebei2018 (3230)
Order number: [protected]
Order never filled

They lied for almost four months saying the order was on its way.
Your shipment is past due
Order placed 1st of july
Estimated delivery: august 11, 2018 - september 1, 2018
Please update your delivery status if this order was already delivered.
Ug939873499cn — fake tracking number
These individuals are common street thugs
Neither of these orders were filled and the money was never returned after asking over 20 times in emails

Read full review of iOffer
Hide full review
ComplaintsBoard
W
9:37 am EDT

iOffer ioffer

I have over 1200 eBay transactions and I have had less issues with all of them than I have had with the 15 I have had on i offer. I know shipping time is going to be long from china and i am OK with that. I also expect quality to sometimes be an issue but not receiving my item and being ignored by the seller is stealing. YOUR SITE IS WORTHLESS TO ME THE WAY IT IS. The real problem is I cant trust I offer. Your website looks as if it cares about customer satisfaction but It doesn't. IF i file a complaint about not getting an item and there is no resolution. Your percentage of repeat customers must be very low because I can see from others feedback my problems are very common. awful

Read full review of iOffer
Hide full review
ComplaintsBoard
R
11:46 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

iOffer still waiting for my order, 5 months in counting

I placed an order in April 26th 2018 and have still not received it. I have contacted the person (dandan1718a (25743) many times and keeps saying its on its way or they have rang the shipping company but nothing has come from it. I did not spend my money to get ripped off by some scam artist who doesn't even care if the product arrives or not. This website is absolutely a scam and would not recommend this site for online shopping at all.

Read full review of iOffer
Hide full review
ComplaintsBoard
S
5:08 am EDT

iOffer numerous orders

a seller on ioffer operating under usernames womenhao9960 and zhengzhou263 has stolen my money on numerous orders and has done it to other customers, yet despite me reporting a total of around 8 orders where this seller has stolen my hard earned money ioffer is still letting this thief advertise on its market place diplaying 99% positive feedback despite having so many negative ratings, this to me indicates that ioffer is aware of these scammers and is turning a blind eye and protecting these sellers, i am currently trying to get my money back through my credit card an ioffer has been in no way helpful at all

Read full review of iOffer
Hide full review
ComplaintsBoard
Y
1:40 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

iOffer ioffer.com

Do not buy from this seller! I bought my items and paid the same day, after 2 months I never received my items. I reported and claimed my money and this "seller" which I will call a thief refused to refund my money. I understand the shipping cost however he kept the items and my money. I thought I was dealing with a good person and a good system like ebay or amazon that have they customer service and you can claim for your money however I learned with this transaction that this is not the same... You need to deal with the person who sold your item...in my case a thief! I do not recommend for you to buy from this seller nor thru this page if you don't want to lose the money you earned working and with sacrifice. My message to this seller and thief was: I really hope you don't need my money to buy medication. So sad you need to steal this way to honest people... So sad for you! Enjoy it!

Read full review of iOffer
Hide full review
ComplaintsBoard
K
5:41 pm EDT

iOffer service. order nor refund received

Did a puchase online on 23 aug 2017. Waited and waited and never received my order. Requested for a refund. Im still waiting for my refund. Seller takes days to reply and says hes going to refund me but stil waiting for my money. Please i advice no one to even think of buying from any1 listed on ioffer. All these sellers are crooks and all the items are fake. And they only want to crook every1 online. You wil not get any responses from them.

Read full review of iOffer
Hide full review
ComplaintsBoard
P
1:53 pm EDT

iOffer order from chinese sellers thro iffor

Hi iffor I think you should set a better example when sellers fraud us and take our money and don't send the goods that's not nice you are the one's taking the money from peoples account. Well I purchase three items from may I never get one from the seller do you think that's right I need my money back. You know all the fraudulent people. If I don't get my order or my money back you know my bank have to get the seller information from you. It's a shame

Read full review of iOffer
Hide full review
ComplaintsBoard
A
8:48 am EDT

iOffer I bought bags from your website and the sellers are not reachable anymore

I bought handbag from 2 different sellers from your website since march but till now l have not received any of the bags l bought. The sellers are not replying emails any more. I think am being scam.

Please can you help me to trace this sellers so that l can get my money from them.

My email address is [protected]@yahoo.com

Hope to hear from you as soon as possible

Regards

Aaron Evbodaghe

Read full review of iOffer
Hide full review
ComplaintsBoard
V
7:52 am EDT

iOffer cxm28 (sellers name) trainers (nike 10.5 uk)

Hi. I ordered and paid for some trainers which were dispatched on the 26th April. I only received the trainers on the 25 June, so 2 months of waiting.
The seller provided a tracking number that didn't work and when my trainers arrived they were the wrong size! I asked for 10.5 UK and they sent me 8.5 UK
I've said I would like a refund but the seller said he sent the correct size. I said I would send him proof but he won't let me.
This selller is a con and need addressing.

Read full review of iOffer
Update by Vas072
Jun 27, 2018 7:56 am EDT

In addition I was told 4 weeks not nearly 9

Hide full review
ComplaintsBoard
M
8:20 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

iOffer (1) 2018 classic armani men cotton polo shirt t shirts tee

I ordered this item on May 10th and still have not received it. It has gone past the due date. I'm not very happy, as I have waited a very long time for the item, and am moving out of my current house at the end of June, which is the address that the item is going to be sent to. I have even waited at home, when I had things to sort outside of the house, just for this parcel. If it was going to be late, I should have been notified of this lateness, this is unacceptable. Please sort this out.

Read full review of iOffer
Hide full review
ComplaintsBoard
T
10:53 am EDT

iOffer not receiving my purchase I ordered a month ago

To whom it may concern, I am very upset & disappointed that I haven't received my items I ordered on the 21st of may! I was supposed to have them by june the 9th however i'm still waiting a month later! The person I purchased them from has hardly communicated with me at all! Hopefully this will get resolved because as customer who has brought from ioffer before I am not impressed what so ever & i've recommended this website to friends and family also! Sort it out!

Read full review of iOffer
Hide full review
ComplaintsBoard
D
3:37 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

iOffer 2018 air mah270 women/men cushions running shoes 36-45

Hi, I bought some items from a seller (hjllk518 77470), after paying the item. He/she says, it was a negligence from the employees, so he/she could not sell the items on that price! He/she talks about a refund that may take a month. I did not take that long to pay. And also, He/she says, I'll get only $14.97us, as refund. So, if I could not get the items. I need my all refund with benefits, right a way. And then why the system said the items already shipped? I need your assistance, please. For more: order#:[protected]

Read full review of iOffer
Hide full review
ComplaintsBoard
D
8:22 am EDT

iOffer buyer

I bought a pair of shoes and never got them never got a refund never got anything I've been waiting since the beginning of last month it shows I paid and the buyer received my payment, it shows that the buyer shipped it off but then that's were it stops it never made it o me and the seller stop communicating with me I have been messaging this seller for a while now

Read full review of iOffer
View 0 more photos
Hide full review
ComplaintsBoard
K
12:56 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

iOffer mk shoulder bag

Ioffer charged me before I could even confirm my order then when I went to confirm my order I tried to register and log in but it wouldn't let me, they have taken my money and made it unable for me to confirm my order so that I won't get it I'm [censored] fuming and this website should shut down as I'm not the first to make a complaint towards this website being a fraud

Read full review of iOffer
View 0 more photos
Hide full review
ComplaintsBoard
B
7:28 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

iOffer 2 pairs of nikes

U purchased a pair of hurrache bikes and air max about 2months ago. I have since got 2 emails asking if my order has arrived (automated) and ive replued and said no and asked where the hell they are and got no reply after that and still no shoes for my husband and sin. Not happy, nit happy at all, first time i bought a pair, delivery took about 3 months.
Not ok

Read full review of iOffer
Update by Bennel845
May 15, 2018 7:29 pm EDT

Sorry, i purchased the nikes, not u

Hide full review
ComplaintsBoard
S
7:45 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

iOffer a blue and a white mens fred perry t shirts

i put my order in 4 weeks ago and was told it would be here in one to three days witch I never received . when I had to put my email address in they would not except my usual email address for some reason as I use this email address all the time. so I didn't get my tracking number as I had to put a old email address in which I don't use anymore . could some one get back to me about this? your sight looks great and was wanting to buy quite a lot of things from the site but not if your delivery system is so bad. can I just add since its not letting me put it in the category I stay in the uk not America. can I also say I'm not from a gas station but this site isn't letting me put thst in. your tech team sound fix your site

Read full review of iOffer
Update by suzi bradley
May 10, 2018 7:48 am EDT

I want my bloody clothes I ordered a month ago . and was only meant to take 3 days .can someone get back to me!

Hide full review
ComplaintsBoard
M
8:59 am EDT

iOffer dear ioffer I had ordered from the seller qinshiyou and did not receive it.

dear ioffer I had ordered from the seller qinshiyou and did not receive it. I had paid and he had confirmed the order. after 1 month he said that the order had delivered but it had not. when I checked the tracking number it had been sent to Spain whereas I live in Dubai.in y order confirmation it said the delivery address is Dubai UAE. please fix this problem or I would like my refund. I have contacted the seller but he is not replying back. please fix this problem as soon as possible.

Read full review of iOffer
Hide full review
ComplaintsBoard
M
12:20 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

iOffer clothes, earrings, watch

I have trying to buying a few things it saying its not going through but its taking money out off my account and taking more than it says aswell I needing help to resolve this to get my money back or get my stuff for the money whats gone out of my bank I had no conformation through saying its gone through your sincerely
Michael davis [protected] thank you

Read full review of iOffer
Hide full review
ComplaintsBoard
T
8:34 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

iOffer haven't received my refund

Hello my name is Keke and i ordered a Thrasher t-shirt. They said to me that i will receive the package on the 27th of April and they even gave me the tracking number. The tracking number used to work before but after the 27th it was not working anymore. I ordered the t-shirt on the 22nd of April from limingxianxian, i requested a refund but no reply.

Read full review of iOffer
Hide full review
ComplaintsBoard
U
11:24 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

iOffer seller kkyuanm88

I placed my order in january almost 3 months ago and I have not yet received my item nor do I believe I will ever.in february I was told that wrap customs sent my item back and that the seller would resend my item out again.in late february when I questioned the whereabouts of my item I was told that the item would be sent then after the chinese new year. Then I received a tracking number that my post office was unable to track or find authentic.in late march I was told that my item was lost in transit and that they would resend me a new item. After not receiving clear answers I then left a review warning other buyers. The seller has since told me that I should remove all negative feedback in order to be further assisted or helped. I will not cancel the truth! You see I have paid the seller he has no right to hold my already paid for items for any reason. I believe I had and have been frauded and this was a scam I believe that the seller had no intentions whatsoever on ever sending me my item. I am asking I offer to help me in this situation to get this resolved. I want answers, please help!
Sincerely,
Upset taking advantage of customer

Read full review of iOffer
Hide full review

iOffer Customer Reviews Overview

iOffer is an online marketplace that offers a wide range of products and services to its customers. The platform has gained a lot of popularity over the years, and it has received numerous positive reviews from its users. One of the most significant advantages of iOffer is its user-friendly interface, which makes it easy for customers to navigate and find what they are looking for.

Another positive point of iOffer is its vast selection of products. The platform offers a wide range of items, including clothing, electronics, jewelry, and more. Customers can find unique and hard-to-find items on iOffer, which is a significant advantage for those looking for something specific.

iOffer also offers competitive pricing, which is another reason why it has gained popularity among customers. The platform allows sellers to set their prices, which means that customers can find products at lower prices than they would on other marketplaces.

One of the most significant advantages of iOffer is its customer service. The platform has a dedicated customer support team that is available to assist customers with any issues they may have. The team is responsive and helpful, which has earned iOffer positive reviews from its users.

Overall, iOffer is a reliable and user-friendly platform that offers a wide range of products at competitive prices. Its customer service is excellent, and it has received numerous positive reviews from its users.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

iOffer contacts

Phone number

+1 (415) 431-3344

Website

www.ioffer.com

Your Voice Matters: Our Commitment to Genuine Reviews

Empowering Real Experiences

At ComplaintsBoard, we believe in the power of true customer stories. Our platform is a space for authentic voices, where experiences, both good and bad, are shared openly and honestly.

Dedicated to Authenticity

ComplaintsBoard is vigilant in our fight against false reviews. Our team employs robust verification methods to ensure every review reflects a real customer experience, upholding the integrity of our platform.

Encouraging Detailed Feedback

ComplaintsBoard values reviews that come with real evidence. Whether it's a photo, a detailed account, or additional documentation, such substantiation adds credibility to your story, helping others make better-informed decisions.

Balanced and Constructive Conversations

We're more than just a complaints board; we're a community for balanced dialogue. ComplaintsBoard encourages reviews that not only highlight issues but also acknowledge positive aspects, fostering a fair and comprehensive understanding.

Free and Fair Platform

ComplaintsBoard's commitment to maintaining a free and unbiased platform is unwavering. Every review is treated equally, ensuring that your voice is heard and respected, regardless of the nature of your experience.

Is ComplaintsBoard.com associated with iOffer?

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with iOffer Customer Service. Initial iOffer complaints should be directed to their team directly. You can find contact details for iOffer above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about iOffer. Discuss the issues you have had with iOffer and work with their customer service team to find a resolution.