IOC / Misbehave & delay gas supply
I am residing at biswan sitapur uttar pradesh india.
Biswan gas service (Distributer code [protected]) is the provider of gas in our area. Agency's employer are selling the gas to shop ownners / non - custommers @ 450 to 600 rs. In black for the reason customers are not getting the gas of this area and suffering a lot.
There is no provision for door delivery & the custemers are going to the agency office for getting the gases for the past three months.
We are facing problems in getting gas supply due to the following reasons & not getting any propper reply from the agency
1. We are not getting home delevry suply from the service provider
2 after booking for gas cylender we get the voucher on which he mentioned the delivery date & on that day we pay the amount rs. 300 and get new date for collection cylender from his godown which is 3km away from agency
This way we have to visit on his agency 3 to 4 times for a collection of i cylender. He put his phone engaged.
3. Bad timing for distribution 3 am to 5am morning which creats lot of problem as in time thre are no rickshaw puller & we have to carry the cylender on the cycle & an old man can not do this but he is bound to do.
4agency charges rs. 300 / for re fill cylender where as it is the rate of home dilevery but, we have to collect from his godown.
5. Agency does not arrange any perodec checkup.
6. They do these things so that they could sale the gas in black to comercial consumers and make more and more money.
7. He delivered the un weighted cylinders to custommers
Is this is the way(Procedure) of ioc for a custommer ?.