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Internetcalls / Fraud

1 qa, Qatar Review updated:

i have transferred an amount of 100 Euro to internetcalls and they are not crediting the amount in my account i have transfred through my bank acoount . they are cheating m i will show them what we r

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  • Mk
      22nd of Apr, 2009
    0 Votes

    This seems to be common with betamax these days, these ppl are cheating their regular customers
    I am a student here in USA,
    I have been using VOIP based calling, to call home(INDIA) using both and, both products are from Betamax GmbH & Co KG, I am their customer since more than 2 years now, i always either buy credit to make calls using my Credit card or PAYPAL, every month, costing me 21 Euros, as this company only accepts Euros.
    All of a sudden they remove my regular payment options and put in some other options like Western Union, Bank Transfer, using these payment options is very time consuming and is very costly, they removed my preferred (Paypal and Credit card is the most common method of payment accessible to every one who shops online) saying some random reason.

    I contacted customer care multiple time each time they just replied
    "Please make one payment with one of the available methods on your MyAccount area on our site. Once your payment has been credited to your account, other payment options will be restored.
    Kind regards,
    Customer service"

    I some how managed to buy credit to make calls, which took lot of time and costed me 3 $ more for each credit recharge of 10 Euros via Reseller, costly each time.

    i buy 10 Euros for each account each month

    10 Euros = approx(13 USD) depending on current $ value, and is instant if you use paypal and credit card

    But when you buy via a reseller you end up paying 17 USD for the same 10 Euros of talk time

    IF you buy via Bank transfer, will take 12 USD as international transfer and currency conversion and both these methods take 1 to 2 weeks to refill the talk time.

    Another method is Ukash which is not available in USA, point to be noted is 70 % customers of Betamax are USA and Canadian

    These people are doing this because they recently started with a Reseller Program via whom you can buy credit, which with cost you 3 to 4 $ more than buying directly.

    I just want to make the Betamax customers be aware of this fraud.,,, and many more belong to same company and is doing the same.

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