I called to check on my credit card number that you web page says is being used on another account, no one answered, I waited the 20 minutes like the recording said and then intelius hung up on me. I want to cancel any account I may have immediately because your customer service is terrible, you should be ashamed of your company!
Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.
If you require further assistance, please call 888-445-2727 Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you with your account.