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[Resolved] Intelius (Credit Monitor)didn't sign up for product

Review updated:

That is absolutely absurd. I never authorized such a transaction and it's quite sneaky how your company operates. I'm well aware of all the complaints you've had towards your fraudulent company. I'm also well aware that your business operates under all sorts of "guises' of companies all linked to one, who do not provide any kind of service except for ripping people off. I'm an attorney and will take necessary precautions, if I"m not refunded my money with the utmost promptness and taken off your monthly billing list effective immediately. I have more than enough information against "Intelius", to make some really large waves. Proceed with Caution.

  • Resolution Statement

    Customer Service has done everything in their power to resolve the complaint. All attempts to contact the customer have failed. Therefore, the complaint has been annulled and must not be considered where image of the company in question and its services are concerned.

  • Intelius_Customer_Support's Response · Oct 23, 2009

    If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.

    However, there’s no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.

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Comments

  • Jd
      Sep 16, 2009

    what did you do - i have the same charges for months now...

    0 Votes

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