[Resolved] Intelius / confidential information

United States Review updated:

I noticed on the web that age and places of residence was freely publicly displayed. I would would like it removed from the web as it is confidential information with a privacy act. I have been stalked and harassed and do not appreciate this. I have consulted with my cousin who is part of the police force and he mentioned that this type of information is confidential and should not be freely publicly displayed and it normally is accessible on the web for a nominal fee. Please remove age and places of residence from the web.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Intelius_Customer_Support's Response, Aug 01, 2011

    To accurately suppress that data, we recommend you follow the ‘opt out’ process found on the Intelius website at . Please review the “How to Remove your Information from the Intelius Public Records Databases” section of the policy.

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  • In
      Oct 17, 2011

    Intelius has been under suspicion for fraudulent practices for several years, and continues to be. If you need to remove your personal information from the Intelius website, do NOT submit a copy of your driver's license to Intelius, even if your picture is blocked out. They will use your driver's license information and to either post it on another of their internet sites or sell it to another internet marketing company. Contact the State of Washington Attorney General and file a complaint: 206.464.6684. Additionally, at this link, you will find CLASS ACTION LAWSUIT information posted by the Washington State Office of the Attorney General against Intelius.

    Their claim that your information is public record is misleading. Although information concerning addresses, and nearest relatives is public record, under normal circumstances it would take a trip to a local county clerk office to pull the records. Thus, the identity of the person inquiring would be disclosed to the city clerk or employee. Intelius, on the other hand, is making records easily accessible without accountability from inquirers. This has led to the endangerment of the safety of numerous individuals. File a complaint with the Attorney General of Washington State suggesting a CLASS ACTION LAWSUIT.

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