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[Resolved] Intelius / misleading

1 United States
Contact information:
Phone: 18884452727

This i a very misleading service. You sign up for unlimited searches, pay a fee, and then get hardly nothing. Once the person you are looking for is found then the next screen tells you to pay additional fees for more info. I called for a refund and was told they didnt offer refunds. Completely bad business ethics.

  • Resolution statement

    Customer care service did everything in their power to resolve this complaint. All attempts to contact the complainant have failed. Therefore, this complaint has been annulled and must not be considered where image of the company in question and it's services are concerned.

  • Intelius Customer Care's Response, Oct 16, 2009

    If you need further assistance, please call 888-445-2727 Monday – Friday 4:30am – 9:00pm PST. We will be more than happy to assist you with your account.

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