INTEC College / tebogo phoko

Cape Town, South Africa

Good Day

I unfortunately experienced an very unpleasant staff member named Tebogo Phoko. She was very rude on the phone and was cutting me off during conversation. I sent emails and she was very vague which wasn't helpful and when I asked her to
Send through costs and the process she just forwards me an email with attachments, no response in email on explaining what i must do just the attachments then she was very quick to blame me and get unpleasant.

I hope that she gets informed about how to deal with customers situations in an professional manner.

Kind Regards
Nicole Perring

Dec 06, 2017

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