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INTEC College / refund

29 Martin Hammerscnhlag Way, Cape Town, South Africa Review updated:
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Hi my name is Nomthandazo Sibanyoni, I registered with the college in August 2015 and the application was later decline after I had made a payment for registration. I have been dealing with Natasha Martin and recently when I send emails she is not responding and when you try calling her the call centre stuff tell you that she cant get to the phone. Below is the communication between the two of us... Sent: 23 October 2015 12:02 PM To: Thando Sibanyoni Good day Thank you for your email. Kindly be advised, as refund is in process. I can only try to request for urgent response. The moment I have more feedback will inform you. I am so sorry for the inconvenience. Thank you Should you have further account queries, please refer them to [protected]@icg. edu. za Please contact us should your personal details have changed or if you require additional information. We look forward to being of service to you again soon. Kind Regards Natasha Martin Credit Administrator Sent: 23 November 2015 11:31 AM To: 'Credit Operations Team' Hi Can someone in your office give me a call and explain to me why should I be the one that always has to contact you for a refund that is due to me? It’s been months now and I still haven’t received my refund. Your soonest response will be appreciated Sent: 10 December 2015 11:09 AM To: [protected]@icg. edu. za Hi This has been going on for too long, I send emails and no one bothers themselves to respond. How is it possible that a person should wait for so long just to get a refund? It’s getting to a point that I will have to take further steps to resolve this issue. These people are so quick to take your money and when they have to refund you back its a mission. Hope this will bring a solution to this issue. Regards Nomthandazo Sibanyoni

Th
Dec 10, 2015
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Comments

  • Le
      Mar 28, 2018

    Oh wow, I am dealing with Natasha now and shes seems so nice, hope you got your money.

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