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Deposit using USDT
I deposited monday July 17, 2023 via USDT method 100 USDT . Unitl now mony still not reached my account. Deposit was made a week ago. I contacted the support of instaforex several times and every time I got the same answer that tey forwarded my request to Financial Department. I readed before that this broker has marginal credibility and I thing now that this is true !
ID transaction:
TYzAXp48HwwvQUKfxsUCn5ShY1fLJq6hCK
mt 4 account 3757115
email : viktor.[protected]@gmail.com
Desired outcome: Crypto Processing transfer usulay take 30 min maximum
This complaint has been resolved automatically due to user's inactivity.
Replied
[protected] 235usd withdrawl pending
withdraw account number [protected] to bank account filling form automatically([protected]) fulfill again instaforex account number entered. my bank correct account number [protected] bank Ifsc code IDIB000K006
[ Do not go for any reason. I have to get 235 $ withdrawl money on 28th February. I have complained many times. I have not received the money last 10days every hours follow chatting and watching. where is money 235$
28.02.2022 [protected] account transaction 235$ where is going?
[protected] gave 235 $ withdraw. I have complained many times. Will my money come to my bank account [protected] or my instaforex [protected] 28.02.2022 I have been asking for the last two weeks that the money given by withdrawl on 235 $ did not reach my account. What are you thinking? If my money is late I have to compensate for it. What management are you doing
Are you causing a loss to your customer? Won't you fix it?
Desired outcome: please my money 235$ give me [protected] account number
![Instaforex - <span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span> 235usd withdrawl pending](/images/complaint/full/1349993/1646883539169496938.jpg "Instaforex - <span class=\"replace-code\" title=\"This information is only accessible to verified representatives of company\">[protected]</span> 235usd withdrawl pending")
![Instaforex - <span class="replace-code" title="This information is only accessible to verified representatives of company">[protected]</span> 235usd withdrawl pending](/images/complaint/full/1349993/1646883539210380795.jpg "Instaforex - <span class=\"replace-code\" title=\"This information is only accessible to verified representatives of company\">[protected]</span> 235usd withdrawl pending")
This complaint has been resolved automatically due to user's inactivity.
I have enjoyed trading with instaforex broker
I have enjoyed trading with InstaForex broker, As the MT4 platform executed so fast and they provided Real-Time Forex Charts. Besides, I found many helpful tools and indicators In their customized MT4platforms versions. I prefer the one-click trading, PatternGraphix, superior forex desk with an expert advisor. Especially they have many bonus facilities. Really I am satisfied to trade with InstaForex and want to say others.
Hello, we really appreciate your feedback. We wish you good luck and are always glad to help if it is needed!
Payment not received
Instaforex account no: [protected] AM LE ROUX
I have made a deposit of US$10k into InstaForex bank account on +-17 November 2021. Payment never showed up in my account. (Even though a previous deposit to this same bank account did work correctly). Eventually my "contact" - from InstaForex, said to me my payment "bounced back" into my account because of a change on THEIR side, but I never got my money back.
I've logged numerous queries with Customer Support at Instaforex. Each time they said "We will get back to you", but then nothing happens. I sent them a POP (Proof of Payment); I've sent them numerous email queries; I've had numerous "Live Chats" with their Customer Support on Client Cabinet - but without success. Each time they'd say: "Your issue was referred to Finance Department and we will get back to you" - but then NOTHING HAPPENS.
After a few days I'll request a response and then I HAVE TO START TO EXPLAIN THE ISSUE FROM SCRATCH! They seem not to have a record of previous conversations and they never answer any questions in writing / by email.
I've made a number of screenshots (as proof of our discussions) but that's ALL I HAVE. They do not automatiocally send me a "Record of our Live Chat conversation" by email. Except when I insist. So, I have a few copies.
Don't know what else I can do. It seems as if I'm talking to dark space! I haven't once get an official response from the company by email or by a telephone call. I DO HAVE a few "screenshots" from Live Chat conversations. Some of them mentioned that "They're sending me a POP of my refund", but then nothing happens thereafter. I'll attach a few screenshots.
PLEASE HELP!
Yours faithfully
AM LE ROUX
PS: I've got many more "screenshots" of conversations with Instaforex - just ask if you need more proof.
Desired outcome: Want my money back into my bank account
The Instaforex Company is secretly operating several low-key scams.
I had the identical problem you had when I transferred $40k by ACH from my bank to Instaforex. I made every effort to communicate with the team to fix the deposit problem, but they couldn't give a damn about me.
Through the help of an article on this website that discussed Paige McCubbin and how she has been successful in retrieving victims of fraud/scams and any connected issue with Big Companies like Blockchain, I was able to get my money back into my bank account.
Her Telegram handle is, Paigecubbin. I got in touch with her, and she was able to resolve the problem and get my money back from the Blockchain firm in three days, depositing it into my bank account.
If you're still having trouble, get in touch with her.
Riley, I appreciate you making this suggestion. I recently got in touch with Paigecubbin via Telegram, and much to my surprise, she was able to assist me in getting my money back from Instaforex.
I recommend everybody to test InstaForex!
I have been trading really good with Instaforex. They have crystal clear trading conditions and no hidden charges or commissions. All instruments even company stocks are traded without any hassale. They have PAMM account and affiliate program. Funding and refunding is very quick, my withdrawals were done within 2 hours through Skrill. I recommend everybody to test InstaForex!
Hello, our company is apologizing for the late reply. Thank you for your positive review. We are really happy to work with you!
Mismanagement of instaforex funds at forum.mt5.com
I want to bring it to your notice that the Administrator of MT5 who manages forum.mt5.com is Misappropriating the funds that is being released by Instaforex. Recently there was a contest which is called the Best content Contest according to the rule
6.5. It is guaranteed that the entire prize pool will be distributed among the Participants. Those Participants who break the Contest Rules are excluded from the distribution of the prize pool, and their share in the prize pool is proportionally redistributed among other participants.
Unfortunately, the forum Administrator has allocated only about half of the money that instaforex gives to just about five people as can be found in this link
https://forum.mt5.com/showthread.php?252760-Winners-of-quot-Best-Content-Contest-quot-for-every-round.
There is a user that did not meet up with one of the requirement of the contest, this member did not open a thread as the main requirement for the Contest and yet he is among the winners declared, it therefore means that the Administrator is Misappropriating the funds and members that have worked very hard in the contest who met all the rules are not paid.
Instaforex should investigate this matter and bring things back to normal because your reputation at forum.mt5.com is going to be damaged by the activities of the Administrator.
Complaints of members can be found on this page
https://forum.mt5.com/showthread.php?243740-2nd-stage-of-the-Best-content-contest-From-(May-1-to-May-31-2020.)/page3
I wait for your intervention in the matter.
Replied
payment not received in instaforex account
Hello dear I am tariq aziz I deposit from my skrill account to my instaforex account no [protected] my transaction i'd [protected] received in my email skrill help line costumer told me i'd [protected] Please checked my transfer 52 us dollars why not received in my instaforex account no [protected] Bellow attached from skrill received email please help...
Read full review of Instaforex and 18 commentstrades closed without my knowledge.
i opened trades in my account.the following day, i wake up to the surprise of finding the trades closed and incured a loss of $2000.i want to know why my trades are being closed without my authentication.i have been trading with instaforex for a while and this is the second time this has happened.there are swap rates that am ready to incurr but am not ready to lose my money without me knowing it.you dont just close trades just because you can.my account is [protected];i would appreciate if you can take a look and try to prevent that from happening again;plus i would like to know if i can get my profits back.
deduct my profit
sir this is my account no 8989576 on Friday i did trade in this account and get profit when i submit he withdrawal request when today i see here my all profit..please let me know why you redact my profit? :(
according to instaforex rule clause 5.12 when you trade on news you should trade minimum 5 min but my trade still on market almost 15 about mint so thats why that all my real profit so i want back my profit its my humble request.
verification
Last month I had an issue about my verification. They dined my first level verification because I did not send my picture with holding hand. But when I submitted that they verified my account after half an hour. Except this, I have no major issue with InstaForex. Orders are always very fast to fill, no slippage and no spread widening even in news time. The best thing is that they do not make any delay in withdrawing money. Five days ago I made a withdrawal request of $130 through Neteller and they send it to my account within 4 hours that is faster than many other broker. So far I think I made the right choice.
instaforex cheats. disabled account, took away my own money deposited via moneybookers
my fourth year of trading with instaforex, everything went fine, but today, one of my accounts, My account 7548362 has been disabled. I had opened a portalforum account and not foreseeing such mishaps I made 5 different deposits using skrill(moneybookers)(original Snapshots are attached ) assuming it to be okay to deposit my own money in a forum account...
don't join instaforex!!! robbed me of my own deposit money
I had heard a lot that they scam but never believed. But now I stand after having losed my own 350$ that I deposited(not the bonus money) in to their so called "Portal Forum" account(my biggest mistake). I was trading with my own money. After a whole month I requested a withdrawal of 150$, considering it to be my own money. But instead of giving me my money back, they blocked my account. There is by no means any clause in even their own 'terms and conditions' according to whcih they have the right to rob us of our own money, even in case we voilate their so called 'terms'(which I did not voilate at all).
5 months of intense work, but in the end filling the pockets of instaforex. Deposit proofs are also attached, so insta can not deny that it was my own money, not their bonus.
My account number: 1428257
Give me my money back Insta!
InstaForex is a truthful and dependable broker. Recently I won their FX-1 Rally contest, got $200 as prize and made some profit able to withdraw in less than one working day via Netellar. That is very impressive. Their customer support is very helpful, they solved many issues, once I got a serious slippage that amount also got refund. I am very astonished finding this, that here, Instaforex suspected as scam! I know they are lying.
I don't know what went wrong with your account but I think you should have opened an account at their website. I have an account with Instaforex for six years already and they never once took anything from my account balance or charged me with any doubtful fees. In fact, my investment is growing with them thanks to their smooth platform and reasonable spread. Also, my withdrawals and deposits are processed with ease. In my six years, I think I've withdrawn more than $30, 000 already. Based on my personal experience, I would say that Instaforex is an honest and reliable broker.
Never heard of portal forum account anywhere else. I personally suggest everyone open instaforex account through their official website. I opened my one on their official website about two years ago, and no withdraw and deposit problems at all. Though it happened once that the withdrawal process took one week, but the fund was safe and cutomer services responded quickly. I noticed the thread owner may used some forexcopy services, which may raise the concerns. My own experience is that get to knwo well about the trader you preparing to invest, otherwise do the trader by yourself. At the beginning it may suffer, but finally it will be better than asking somebody else to trader for yourself.
Basically my trading funds are from referring friends, each successful refer could rise my funds by $5. I'm happy with this free money and making profit on it. Therefore I have not face your problem during my trading live with Instaforex and kind of enjoy it. Looking forward to hear from your case to be done soon as I'm quite positive with Instaforex. Good Luck!
The first time I knew Instaforex from my friend, he told me if I wanted to try their luck in the world of forex trading, I must join InstaForex. After I joined them, I get a lot of advantages. Registration and verification very easy. For me being a beginner to forex trading, they gave me a demo account and also video training how to become a successful trader. They taught me start from the basics until I was ready to actually trading real, and I am very happy now I have the advantage that a lot of forex trading with InstaForex.
I am happy to join with InstaForex because they give a lot of bonuses to their trader who have joined with them. One of many bonuses from InstaForex that I love and I have gained is a bonus of 250% of the amount of my deposit, simply by opening a live trading account and apply for a bonus as well as the form, I can get these bonuses only intermittent 3 days of filing I. finally I use the bonus for trading, after gaining a hefty profit, I can just ask withdraw. It did not take long time, my withdraw proposal was approved by them.
Dear Ahmed.sherry,
Your account was reactivated last June 28, 2016.
80% daily rebate for you
80% INSTAFOREX TRADING REBATES - DAILY PAYMENT
80% daily rebate for you?
DAILY PAYMENT DIRECT TO YOUR TRADING ACCOUNT
https://secure.instaforex.com/en/open-account.aspx?x=instarebt
Welcome to all.
80% DAILY rebate for you? Yes! It is true. Every INSTAFOREX trader that registered his/her trading account under the link- https://secure.instaforex.com/en/open-account.aspx?x=instarebt will be received 80% rebate commission or 1.2 pips rebate commission for every position his/her had entered. Payment is DAILY and direct to your trading account. No regret...and you'll be satisfied with my service.
Trading commission will be paid to my affiliate account base on your trading. It is important to record or save all your trading history.
Example :
Your position : BUY 1.0 lot GBPUSD . Then after certain time, you CLOSED that open position.
In this scenario, I will be paid USD 1.50 or 1.5 pips by the broker in my affiliate account. This is the total commision.
TOTAL COMMISSION = USD 1.50 (1.5 pips)
0.3 pips or 20% = USD 0.30 ( This is what I get...)
1.2 pips or 80% = USD 1.20 (This is yours...and it will be credited in your trading account by me automatically DAILY)
• You must closed your trading position (lost or profit) minimal 3 pips and above. Can't below than that...
• If you closed your trading position by 1 or 2 pips, we will not get anything from the broker. Please be informed.
How our rebate system work?
Ans:-The system of commission Rebate is an automatic system which refunds part of the commission (spread), paid for executing operations on Forex market. Within the framework of this system I get Rebate on behalf of you and set the volume of rebate to grant (in points) for all my affiliates.The system of commission Rebate is targeted at improving traders motivation for opening real accounts, because after the registration using the link, you will be able to receive a part of my commission. Rebates will be transferred from my affiliate account to your account every day. If you have any questions concerning Rebate-system do not hesitate to contact me by e-mail: [protected]@gmail.com
How and when the rebate will be paid to you?
Ans:-All the rebate commission will be automatically calculated and paid DAILY to your trading account
HOW TO REGISTER THE TRADING ACCOUNT ?
Ans:- use this COMPANY WEBSITE:- https://secure.instaforex.com/en/open-account.aspx?x=instarebt
INSTAFOREX IS THE BEST
http://instaforex.com/?x=instarebt
I have joined InstaForex because they provide excellent contest and bonus programs. I deposited $350 and got $105 extra as 30% deposit bonus. The best thing of Insta that is their platform has great with many features .Order execution is fast and their fixed spread help a lot for news trader like me. I am making profit every continuously. Three days ago I withdraw my last month profit of $230 and got my money within same day into my Skrill account. I am very happy with them and plan on staying with them forever!
Trading with InstaForex has been a good and fruitful experience for me and I guess for all newbies as this company allows initial deposits from $1. But I remember that I didn't need to deposit my own money as I requested for non deposit bonus and after passing verification levels, I got a $100 bonus and I started to trade very soon. Spreads are from 1 pip in major currencies, so I made good earnings trading with EURUSD at the beginning. In one week, I earned 40 pips. By the time, I got experience and now I am trading with binary options and even I have participated in contests for demo accounts and I have won several times.
In my case, I don't feel disappointed of InstaForex. For me, it's all the contrary because thanks to this broker, I could learn more about forex market, especially with its seminars and webinars on line. I opened my trading account with a deposit of $100 3 years ago and now I can say that I have $15, 000 only in earnings. Every time I have asked for a withdrawal, the process was very fast, just a few hours by Neteller. MT4 works perfectly, with no requotes even in the release of economic news. Also, this broker allows me to use any strategy in the trading platform and I consider that contests are a great opportunity to earn extra money.
I've never been disappointed by the services of instaforex. They are a reliable broker, which always offers something new. They have a variety of bonuses and ways to help me boost my trading income. I currently use their forexcopy system, have 2 trading accounts and make at least $1, 500 per week. The money transfers are instant and never fail. I also use demo accounts to participate in contests and win real money without investment from my side.
I have joined instaforex for 5 months and I always feel fortunate because during this time there are many advantages that I can. This broker also provides a video tutorial that really helped me to do trading and my trading process are not lost and when the withdrawal went smoothly with always on the time. System security to our trading account is also very tight, and we can keep an eye on our account via email or mobile number. So in my opinion, every trader is obliged to join with this broker only.
I am happy to join with InstaForex because they give a lot of bonuses to their trader who have joined with them. One of many bonuses from InstaForex that I love and I have gained is a bonus of 250% of the amount of my deposit, simply by opening a live trading account and apply for a bonus as well as the form, I can get these bonuses only intermittent 3 days of filing I. finally I use the bonus for trading, after gaining a hefty profit, I can just ask withdraw. It did not take long time, my withdraw proposal was approved by them.
Overview of Instaforex complaint handling
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Instaforex contacts
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Instaforex emailssupport@mail.instaforex.com100%Confidence score: 100%Supportfinance@mail.instaforex.com100%Confidence score: 100%Supportdealer@instaforex.com98%Confidence score: 98%pr-inquiries@instaforex.com98%Confidence score: 98%communication
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Instaforex address4th Floor, Water's Edge Building, Meridian Plaza, Road Town, Tortola, British Virgin Islands
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