I have gone through the same dilemma as all of you had, except that I am from Australia. I ordered the wu-yi tea upon the premise that I would be able to lose weight healthily, but after 1 month, nothing was happening. I eventually decided to cancel my future orders and sent back my current wu-yi tea box. I was refunded for the tea, and they had given me a cancellation order. A month later, I was charged AU$14.45 plus an additional AU$0.36 foreign conversion fee. I did not know what I was being charged for and immediately went on the wu-yi website I purchased my tea from. The live chat allowed me to find out that the insidersecrets e-book is what I was being charged for. I HAD NO IDEA.
I have not even been using this service. So, I got a hold of the people on livechat on the insidersecrets website. They asked for my name and email address to confirm. Then they gave me a cancellation number and told me that the charges have now been cancelled. I was soo furious! I wanted to get my money back, but they were not abe to do so. I felt so powerless.
It has been 6 months since I ordered my free wu-yi tea trial, and now I have just realised, by checking my bank account, that I am once again being charged AU$14.45 for my membership for this fraudulent service plus a AU$0.36 foreign conversion fee. I am still a university student, so having these charges brought upon me are very very burdensome.
Is there any advise that someone can give me to go about getting my money, or having these further charges cancelled?
Any help would be much appreciated. Thank you.