They set up their website so that people think they will be charged a monthly fee, or that you have 1 month free and can cancel at any time. If you follow their computer prompts to cancel within the time frame that they specify at their site, they will not cancel your membership. They know that many people will cancel rather quickly after using their service, so they take a year's worth of monthly fees out of your account the instant you sign up. When you see the $83.88 being automatically charged to your account, and call them, they say 'Did you get a confirmation number for your cancellation?' 'Well, if you truly canceled, you should have a confirmation number, which would have been emailed to you.'
It is extremely difficult to try to get your money back.
SCAM artists.
The complaint has been investigated and resolved to the customer’s satisfaction.
My E-mail carrier asked me to inform all my log in sites that I have used in the past week or so that my password has been compromised. Therefore at the present time my E-mail is blocked. We are trying to get thiscorrected and then I will contact you for a new password. If there is something you must do on your end, please do so.
Thank you
Nancy Brown