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inkedshop.com
inkedshop.com

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1.0 29 Reviews

How responsive is InkedShop's customer service?

0 Resolved
19 Unresolved
Absolutely frustrating 🫠
It's quite possible that InkedShop is not aware of the complaints or rarely monitors their existence because we find it hard to believe they don't care about their customers. We advise reviewers to be very careful and have a backup plan if their issue isn't addressed. Check out other unresolved complaints on ComplaintsBoard to avoid problems caused by InkedShop's silence.
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InkedShop reviews and complaints 29

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Newest InkedShop reviews and complaints

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10:35 am EST
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InkedShop read return policy-or just buy somewhere else

Items were shipped without wrapping and arrived broken. One item is not returnable and the other is not worth shipping back. I received a tracking number the same day the order was placed, but every time I looked it up, it showed it was still waiting to be picked up and the location was less than 30 miles from where I live. 10 days later it arrived - broken.

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8:10 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

InkedShop Horrible customer service

I placed and received my order just fine, unfortunately I needed the next size up. So I emailed the Customer Service email, and got a reply that I had to pay for my own return but that if I put my order number and what I needed to be done, they would take care of it. So ok, not horrible, I can print up my own label. I shipped the return/exchange and it arrived to their Returns Center on 2/13/17. I waited until 2/20/17 to make contact because I had not received a new tracking number or even confirmation that the product had shipped out, I left 3 voice messages, once on the 21st, 22nd, and 23rd and I had sent 2 emails out on the 20th and the 21st. Not a single response. Finally, I reached out to their Facebook page, seeing it said they 'typically reply instantly' I thought 'awesome, we can get this taken care of'. I did get in contact with someone through Facebook who issued me a refund of my first order in the form of a gift card so I could replace my order, however, going to the next size up, the price went up, and would leave me paying for shipping, yet again. So I explained the situation to them, and kindly asked if I could get shipping reimbursed as well for this second transaction, from then on, they had read the messages, but not responded to anything. As sad as it makes me to say this, I most likely will never order from them again.

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1:10 pm EST

InkedShop Wrong product shipped and no customer service

Ordered a ring in November and received the wrong one! I have emailed customer service multiple times and left messages on their Facebook page and haven't heard a word from them.
Really angry because it was a Christmas gift and not cheap, now I'm stuck with the wrong product and no idea whether I'll ever get what I actually paid for! Avoid Inked Shop at all costs!

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9:17 am EST

InkedShop Avoid!

Purchased a cool bag from this website www.inkedshop.com. It was a birthday present for my girlfriend. My order was placed back in August and birthday was in September. Bag never arrived and it is now mid November. I think that I'll receive it and the worst part here is that I can't get my money back. They claim they shipped the bag and that I did receive it. They said that if I want a refund I need to ship it back. No bag - no refund. Avoid!

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3:08 am EST
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InkedShop Never received my order and bad customer service

I would give a 0 stars reveiw if it was an option. I purchased 2 tops from the InkedShop website on 3 September. With shipping the cost was $66.84.The one top was last tracked in Chicago on 18 September and the other in Miami on 13 September. It is now 5 October and still no sign of the tops. The first time I contacted the InkedShop customer services querying the order they told me to go directly to USPS but I only got automated answering services which told me that my tracking number didn't exist. I have since contacted Scott at InkedShop Customer services 3 more times asking for assistance but he has not bothered to so much as respond. I live in South Africa so it's difficult for me to make many phonecalls chasing the tops. I would think that a small effort would be made by this vendor to help ensure I receive the goods I paid a lot of money for

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4:53 am EST

InkedShop I got only fake tracking number and no idea how to return money back

OMG. People, stay away from the company www.inkedshop.com. I placed large order on the website and spent more than $300. After that the seller provided fake tracking number, and all problems began. I checked the tracking number, but it showed nothing. After that I tried to reach the seller, but this jerk ignored me. Maybe someone has any ideas how to return money back, please contact me then or leave a comment. Thanks.

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2:59 am EST

InkedShop The seller lies and doesn't provide info about the order

I bought hoodie from the company www.inkedshop.com. After these ### got my money, they stopped to provide any precise info about the order and I heard only blah-blah and stupid promises. I was really angry and wanted to get money from them, but it was impossible, ‘coz the seller continued to advise me to wait more. The worst company ever, so avoid these ### and post comments about your experience with them.

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12:09 pm EDT

InkedShop They haven't provided free T-shirt and I heard a lot of fake promises

The website www.inkedshop.com is total scam, so be aware and better don’t subscribe for them. I ordered magazine subscription and free T-shirt from them. After 3 months I still haven’t received the T-shirt. I called them and left messages, but they only promised and blah-blah, but in result my subscription ended, but I haven’t received this free T-shirt and they continued to promise something. Stay away from them and share this info in order to warn other people.

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10:04 am EST

InkedShop Dishonest seller, who lies and steals

I ordered black woman hoodie from the website www.inkedshop.com. I received red hoodie and the size wasn’t mine. I sent multiple emails to the seller, but he refused to change it, because as the seller stated it was only my fault. Bu I placed the correct order. I won’t recommend this website, because you will lose money and receive useless clothes. Please leave comments about this company, because people should be aware when they buy from such dishonest seller.

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Howardkaru
, US
Oct 29, 2016 5:49 am EDT

No problem with delivery received my order promptly

L
L
lisd
, US
Apr 01, 2014 9:27 am EDT

I bought hat and shirt from the website www.inkedshop.com. I haven’t received any confirmation email or any other info. I waited couple of days, but the seller provided nothing. Ok, I contacted the customer services and they announced that they couldn’t find my order. They instantly charged my account, when I placed the order, but now they couldn’t find my clothes. WTF? I wonder if there are other people, who had the same experience. Let’s share views about this website.

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