Unfortunately this company appears to deliberately be indicating once their devices are plugged in, the converter will be automatically be fully activated to receive all channels within minutes of installation as a fully plug and play. The website also clearly indicates the user will receive analog channels below 100 and all digital channels through 999. By definition a plug and play device works as stand a lone statement that means, once it is installed, it is suppose to work without any pre-conditions or user resource or intervention to make the device work. Clearly the device does no such thing. A legitimate company operating above board legally needs to say, the device cannot work to provide all digital channels unless the user has first activated those channels through their cable service prior to installation-which is certainly true. This pre-condition that must me met, puts plug and play claims completely in conflict. Further, it should not indicate its device in any way is a plug and play in any way-because it is not.
As an example, an analog descrambler is a plug an play device because it will provide all cable analog stations immediately once it is plugged in. This device does nothing of the kind as it claims for for digital cable. Clearly digital cable is being sent, but the box is physically unable to receive the signals at all, unless the user contacts the cable company to perform a service for the cable company to activate the box first. So the box can be installed, but cannot work unless an additional condition is met.
The company is clearly aware of this and obviously trying to sucker in customers by providing conflicting information.
Another example the company is aware of this is shown below:
Q. Do I have to pay for the pay and premium channels I receive using my personal digital converter?
A. Yes, it is the responsibility of all of our customers to notify your cable company before ordering/installation.
The key word is "responsibility" is deliberately misleading. It is not a responsibility, it is a necessary "pre-condition"
Another example of misleading statement is shown below:
Q. What if I want to watch free cable tv using one of your digital converters?
A. Because we guarantee these converters to receive all cable programming you must have authorization. Anyone who implies theft of cable services will be denied their sale.
The true answer is, the device cannot physically function unless your digital provider first sets up the device to function for you, it cannot happen under any circumstances unless that happens-The company never answers the question.
Does the box work?-yes it does. But does it work as a plug and play stand a lone device on its own without pre-conditions?-Noway. Advertising their device as plug and play, would itself be an ad indicating the device is intended to break the law in getting digital PPV channels illegally irrespective of of its stated intent not to break the law