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The good, the bad, and the ugly - discover what customers are saying about Infinity Logo Design

Welcome to our customer reviews and complaints page for Infinity Logo Design. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Infinity Logo Design.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Infinity Logo Design's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Infinity Logo Design, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Infinity Logo Design. Your feedback is an important part of our community and will help others make informed decisions.

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5:58 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Infinity Logo Design have they gone out of business

I am a New Business trying to set up, Having spend hundreds of pounds for all my brochures flyers logo stationary website and mobile website.I am concerned as unable to access anything, I am unable to contact the company . Has this company gone out of business. I was happy with the work that they were doing but now I am left hundreds of pounds down and as I was setting up a company this has been a huge financial loss. I have read sadly I am not the only one who is having problems with this company.

Read full review of Infinity Logo Design and 1 comment
Update by Ellae Limited
May 31, 2015 5:25 am EDT

I have paid several hundreds of pounds to infinity logo design, I was happy with the work they were doing. I paid for 2 brochures 1 flyer the logo and stationary website and mobile website, the problem being I am unable to contact them and unable to access anything as they are all protected and need their passwords or what ever they use. I am a New company setting up so devastated. has this company gone out of business
I am in the UK

Update by Ellae Limited
Jun 05, 2015 4:52 pm EDT

it says it is resolved it is not. i am still hundreds of pounds down and do not know if they are still in business.

Resolved

up until 2 weeks ago I was receiving almost daily calls . i dealt with 2 people only as refused to speak to many. James Howard and Ethan Price. i was very happy with how things were going but then 2 weeks ago all communication stopped. I Am setting up a new company so I am now left unable to access my documents my website unfinished and have made a huge financial loss before even starting. InfinityLogoDesign care@infinitylogodesign.co.uk via directcontactpro.com last contact I had with this company was may 15 th

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Infinity Logo Design
Infinity Logo Design
, US
Nov 09, 2015 1:05 pm EST
Verified customer This comment was posted by a verified customer. Learn more

For all your pending and new orders email us,
info@infinitylogodesign.com

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7:21 pm EST
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The complaint has been investigated and resolved to the customer’s satisfaction.

Infinity Logo Design Logo & Web Design

DON'T LET THE POSITIVE REVIEWS FOOL YOU!

I hired Infinity Logo Design April of 2014 to create my logo and design my website. Package selection was simple and I felt like I was getting my bang for my buck. When I started going over logo concepts for my business they spoke as if they knew what I what I wanted but when came down to what i wanted they could not deliver. They lacked creativity, especially for graphic designers. After MANY revisions, I buckled down and attempted to create my own logo. And I did just that! They only cleaned it up and created the formats for me. After the rocky logo sessions, I still proceeded to do my website with them and this is when the real HORROR BEGAN! I gave them detailed descriptions along with samples of websites that I liked. They could not follow it! I would send them the layout of the website. They would not update it or they would tell me I did not send it. After several months of going back and forth with this, i became very frustrated and requested a refund. They did not want to do it! After several weeks of going back and forth, they finally agreed to a refund for the website, but they held my domain name so I would not be able to use the one I had chosen. After debating this, i ended up having to pay $100 for the domain. Once it came time for me to transfer the domain, they kept issuing me a transfer code that did not work. I called everyday for 3 weeks as well as my new graphic designer and neither of us got anywhere with this company. After i called so much, they stopped responding to my calls and IM's. Needless to say I had to purchase a new domain name because they have ownership of the old one, eventhough I paid them $100. IF YOU VALUE YOUR TIME AND MONEY, DO NOT ENTRUST THIS COMPANY THEY ARE SCAMS AND CANNOT DO WHAT THEY CLAIM TO DO!

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Infinity Logo Design
Infinity Logo Design
, US
Nov 09, 2015 1:04 pm EST
Verified customer This comment was posted by a verified customer. Learn more

For all your pending and new orders email us,
info@infinitylogodesign.com

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9:24 pm EDT
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I have never dealt with such horrivle scam artists in my life. I hired them originally to do a $99 design and was convinced by one of their old managers Joe Flintoff to up the package to $175. I explained I need this done fast and he told me that if I do the $175 I'll have it done within 3 days. I'm a designer and I promised my clients they'll have it. Well...

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1:26 pm EST
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This review was chosen algorithmically as the most valued customer feedback.

I hired them to provide logo design work for a small firm I work with due to their "quick" turn around. It has now been 3 weeks, I have only seen the original set of logos, their "website" "lost" my feedback for the first set of changes that needed to be made so I actually had to send an email to the two peoples personal email addresses and now we are on...

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