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Infinity Insurance Company / adjuster did not contact me

1 United States Review updated:

I suffered a loss on 5/07/07. I called Infinity Insurance Company on that day and filed a claim. The agent told me that an adjuster will contact me within 48 hours. After Wednesday, 5/09/07 I called back and still no contact. I also called my insurance company, Mercury, and let them know and still no contact from the adjuster. Today, Monday, 5/14/07, I called my company and Infinity again and still no contact from any of the agents.

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  • Jo
      28th of Nov, 2008
    0 Votes

    Yes I do agree with you. Infinity Auto Insurance treat their customer's like prisoner's. Have you ever been to one of their offices? Racists ###!!!

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