Indian Railway Booking System / allotment of berths to sr.citizens in diff.coaches

1 mumbai, India

My frien and his wife (aged 65 and 63) booked tickets IIAC for journeyby Rajdhani Express on 7.7.17. Though on booking date i.e.3.5.17 more than 100 berths were available. they were allotted berths in different coaches .They cannot get berths together as this as per system.Please inform me why and how this problem creating system is introduced which makes journey uncomfortable and difficult.(PNR [protected] ticket no 12951.)Please liik into this problem urgently and take corrective steps.Thanks

Jun 11, 2017

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