indian postal and customs / package held at customs

kolhapur, India
Contact information:
Phone: 7507020944

Respected sir/ madam: I'm Dr Naveen Awate I had ordered few products from Nevada USA on 29th April 2015 but it's held at customs from 13th may 2015 till now, I don't understand what the problem is my order reference no is [protected] and tracking no is GM555115659112467512 it was to be delivered at kolhapur Maharashtra India 416003.I have contacted the sender and they are saying that further detail and assistance will be provided by post office and post office is saying they cannot help.

May 21, 2015

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