Indian Airlines / check-in baggage missing
Thursday, 07 may 2009
Anna international airport
Kind attn: customer care manager (indian airlines)
Sub: - missing baggage – not yet received.
Sir / madam,
I, aliva maharana, a resident of chennai (nanganallur), travelled from chennai to muscat via calicut on 3rd may 2009 through the indian airlines flight no. 0925 (chennai-calicut-muscat). I had one check-in baggage, however when I reached muscat airport I didn't get my baggage on arrival. therefore, I booked a complaint with indian airlines office at muscat airport. the indian airlines staff at muscat seeb international airport gave me a property irregularty report (pir) form to fill and to sign for my checked baggage (mct-ic-095), carrier bag tag no.0058-ic-226326. I left the airport premises with mental agony. the indian airlines staff said hopefully I will be getting the bag on the next flight probably same time next day but while visiting them next day the reply I got that “it has not come today”.
Copy of the complain is attached herewith.
Details of missing baggage are as follows:
Type: black colour delsey big suitcase.
Check-in bag tag no. 0058-ic-226326
Weight approx: 30 kg
Contains: personal clothing, some valuable goods & important documents.
Request you to urgently look into the matter and to trace out my missing baggage asap.
Expedite this case and revert back by e-mail: firstname.lastname@example.org and
Gsm: 00968-[protected], please.
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