India Today Book Club / ITBC-Domestic Holiday Package & Vijayadasami Offer with Phone/Camera/HomeTheatre
I had placed 2 [protected]s with India Today Book Club:
1. Domestic Holiday Package including a) 12 Books, b) 3 CDs, c) Return Air Tickets with Taxes for 2 Adults and 1 child and d) Stay in any of the 5-Star Hotels in India with Breakfast and Dinner.
Complaint: I have received only the books and CDs. I have not received any further information about the Holiday Package which is what was marketed by the marketing people. The agent, Rajendra-[protected], who had convinced me by giving his mobile no., had informed me that within three days of receiving the books, I will be contacted by ITBC for delivering the details of the Holiday package. But there is no such sign even after 3 weeks and he is not receiving my calls anymore.
2. Combo offer of SAMSUNG MOBILE PHONE + PHILIPS HOME THEATRE + FUJIFILM DIGITALCAMERA with all accessories.
Complaint: I have received only the phone. There is no further news about the Camera and Home Theater. I called up Dilip-[protected], the senior marketing advisor from ITBC who had dogged me for one complete week, handled this [protected] and had given his mobile number also as an assurance. But this person received my call only once and after coming to know the reason of my call, he simply disconnected the call. He is not taking my calls anymore. When I called up the customer care, they are playing a different game by telling that there isno such offer.
I once got reply from [protected]@[protected].com that I have to claim my gifts from http://bookstoday.in/promos.htm. But this site shows that it is down for maintenence and that I have to login after 3 days. This condition is not changed for the past 10 days.
I have written several emails to all the available IDs: [protected]@[protected].com, [protected]@[protected].com, [protected]@[protected].com, [protected]@in.com and [protected]@offers.[protected].com. I have directly tried calling these people over phone and sent several SMSs to them to convey my concerns. But there seems to be no [protected] of any kind from these people.
It is so surprising that these people have no limits in so conviniently cheating people and just carry on this as their day-to-day activity.
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