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India Flower Plaza
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www.indiaflowerplaza.com
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4.2 5 Reviews

India Flower Plaza Complaints Summary

4 Resolved
1 Unresolved
Our verdict: Expect excellent service from India Flower Plaza. While their resolution rate is high, always verify their service terms. Read customer testimonials, both positive and negative, to gauge their service's reliability and responsiveness. Have all relevant information ready when dealing with their customer service for efficient problem-solving.
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Newest India Flower Plaza reviews & complaints

ComplaintsBoard
P
11:11 am EDT
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India Flower Plaza Gifts to Pune, Send Birthday Gifts to Pune, Online Gifts Pune same day delivery

Order online to send Gifts to Pune, Cakes to Pune, Birthday Gifts to Pune, We do same day delivery of Gifts to Pune, We also deliver flowers and cakes to Pune

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4:35 am EDT
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India Flower Plaza Compalint against India Flower Plaza

Hi all,

http://www.indiaflowerplaza.com/ is a biggest online fraud company.

My Order Number: CART25455351.

They accepted my order and not delivered on said day, Sep 10th 2010. The amount Rs.478/- had been deducted from my account.

After knowing that they failed to deliver, i sent them a mail about their undeivery status, asked them to return back my amount atleast. Then i called them over phone to [protected]. a lady respnded to my call and accept that she saw my mail and told that she will return back my money.

But after that i didn't receive any mail about the cancellation of my order nor any phone call.

But when i tried nowadays, nobody is there to take my call( i doubt on activating my phone number on Call barring service),

After i read all these forums before i place my order, believing them that they will not undeliver my order. But they failed and it looks like they have big network in cheating people like me.

Please aware - by not placing any online service with this http://www.indiaflowerplaza.com/ peoples.

Thanks
Manick

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I
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iamnotyetdead
, IN
Feb 16, 2012 8:45 am EST

Indiaflowerplaza really sucks! I have placed my ordered on 13th Feb in the hope that my wife will receive it on 14th Feb but they haven't delivered till today (16-Feb-2012). I have been calling Customer Hotline Number + [protected] but no one has any courtesy to pick up the calls. I started my texting them questioning about order. Over a long pull, I was able to get hold of a Lady (~assumed by the voice) who has no patience to hear my questions. She kept telling if I want my order to be delivered, I need to wait or they would refund my money in 2-3 weeks! Such a damn stupid thing. Still I am calling them to understand the status but no luck. I sent emails to contact@indiaflowerplaza.com but no one responded to it.

PLEASE DO NOT TRUST THEM. DON'T PLACE YOUR ORDERS THROUGH indiaflowerplaza.com. THEY ARE CHEATERS. THEY DO NOT KNOW HOW TO BEHAVE OR TALK EVEN. I WAS ATTRACTED BY THE WEB DESIGN AND TRUSTED THAT THEY WOULD DELIVER IT ON TIME. CHEATERS! FRAUDS!

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Lieutenant Raju Shaikh
, IN
Aug 15, 2011 4:19 pm EDT

My order no CART [protected]
The Birthday cake for my Son not delievered in Kochi on 15 August11 despite of paying amount well in advance . The telephone no given on site is not responding
total fraud business.

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Ankita Omare
, IN
May 28, 2011 10:41 am EDT

Ordered for flowers to be delivered on a particular date..when they were not delivered i called their office no. and then a lady picked up the phone and started abusing and delivery never happened. I am charged on my credit card for no delivery. Now what to do?

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Jenniifer
, IN
Jul 01, 2014 7:20 am EDT
Verified customer This comment was posted by a verified customer. Learn more

Well, I good experience with indiaflowerplaza. Recently on eve of mothers day I order gifts and bunch of flowers arrangement from them. They delivery on time. Good website that I ever used.

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anjoo
, IN
Jul 06, 2013 7:30 am EDT
Verified customer This comment was posted by a verified customer. Learn more

this is the worst online site i have ever come across ..the lady is very rude...my order no. CART35416496 was to be despatched on 5th july...this was the condition i had placed before placing the order...but it has been full 24 hrs..it still has not been delivered..
i called on customer helpline..and tht lady...who was soo rude..said it has been dispatched..without hearing the order no..how did she know it has been dispatched
they dint refund my money nor did they dispatch flowers
stay away from this
is der any action v can take against them..do let me know
..anjoo

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Sona_
, IN
Jan 07, 2013 11:07 pm EST

I had a good experience with this website . They had delivered good quality item on time . The customer care has improved from what it was before . I would also rate it 5/5 for its value for money .

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saniya sidhwani
Adelaide, AU
Jun 02, 2012 1:23 am EDT

Hi All

I would like to let everyone know this site is not at all reliable in terms of delivery. They just cancel the placed orders on the day of delivery and withlout telling any genuine reason.Also they close theier business if they do not know what is custome service.
I called the customer service number to ask about the reason for cancellation of my order after deducting the amount from my account.And it was just so disgusting experience, they lady who answered the called is very rude and doesnt know at all how to speak to someone and to add to it she just hung up and didnt answer the call again.

so please anyone who wants to send gifts to their loved ones do not use this site ever.

Thanks
Saniya

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web design frauds
, US
Mar 08, 2012 10:52 am EST

I can relate, my web designer 499websites.com 360 networkservices inc has disappeared and does not respond. Karim from customer service gave me an estimated time frame of 5 weeks beta version It has been 7 weeks now. I do not know what my options are please Help. I have paid all upfront cost in advance and have no chances of getting any monies back.

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dasrupam
, IN
Mar 24, 2011 10:17 am EDT
Verified customer This comment was posted by a verified customer. Learn more

This is The Worst Experience i had from a service provider.
I cannt believe why the customer care lady cann't even talk properly when i asked about my order!

I ordered chocolates for delivery at mumbai, to be delivered in morning to my sister. When i came to know that the order was not delivered, i called up customer care and enquired about it. The response i got was schoking!.. the lady who attended my call gave a rude reply " it will be delivered only by 5 pm" when i mentioned about the morning delivrey i ordered she shouted at me " go to my site. its written the delivery time is before 6. so we can deliver it only at 5"!

If they deliver things at their convenience, without caring about customer prefernce, these people do not deservce any right to exist in this service area.

I honestly request all those want to send flowers/chocolates to your dear ones...please stay away from indiaflowerplaza.. They need to learn the lessons of customer service in a hard way.

ComplaintsBoard
C
4:48 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

India Flower Plaza Items booked online not delivered

I have booked gift item thru http://www.indiaflowerplaza.com/ where I specified the date and time of delivery of item. The order was placed 2 days prior to delivery date. Details of transaction:

Order Number: [protected]
Order Status: Shipped
Order History: 19 Mar 2010 - Received
20 Mar 2010 - Order Shipped
Supplier: APEX FLOWER MART
[protected]@yahoo.com

Shipment
Tracking
Information:
Method COURIER
Track # [protected]

 

Product ID
Item Description
Quantity
Unit Price
Total Price

 

  UBTY510 
Mind Game For Kids

Date of Delivery and Gift Message ::
21 March 2010
Happy Birthday Khushi! :)
1   
479.00 INR
479.00 INR

 

Shipping and Packaging Free
Grand Total 479.00 INR

The date of delivery was 21st March'10 for which order was placed on 19th March'10 morning time. Item was not delivered on 21st and the hotline no mentioned on website [protected]) was not reachable entire day on 21st March'10.
When tried to contact on 22nd March'10 on same no, a lady picked up the call. The lady simply said we do not operate on Sunday. No where on the website it is mentioned that the items will not be delivered on Sunday or holiday. The lady abruptly disconnected the call. When tried again, she did not answer the call.

The item is still not delievered and no one from http://www.indiaflowerplaza.com/ is responding on the queries.

Request you to please take action agiants the site where they promise delivery of items on time, any day they are not taking any responsibility.

Read full review of India Flower Plaza and 8 comments
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gift to chennai
, IN
Sep 13, 2011 7:01 am EDT

 Gifts to Chennai, Flowers to Chennai, Cakes to Chennai, Same Day delivery all over Chennai
vist http://www.chennaionlinegifts.com

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gift to banglore
, IN
Sep 03, 2011 6:38 am EDT

 Gifts to Banglore, Flowers to Banglore, Cakes to Banglore, Same Day delivery all over Banglore

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diwali gifts
, IN
Aug 29, 2011 7:10 am EDT

Send Diwali Gifts to India, Deepavali Gifts to India, Online Diwali
Gifts to India, Diwali Sweets to India, Diwali Chocolates to India,
Diwali Dry Fruits to India,  visit www.subhdiwali.com

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ifm
, IN
Aug 21, 2011 6:28 am EDT

 Gifts to India, Flowers to India, Cakes to India, Same Day delivery all over India
 http://www.indiaflowermall.com

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GauravS
, IN
Dec 06, 2010 4:47 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I am really disappointed by your service for order number CART26344893

You vendor at Bareilly at modified the message on cake and flowers. This modified message has changed the meaning altogether.
They don't even written the full message but some idiotic message.
Now in place of being happy for gifts, my relatives are angry with me :-(

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rsblacktiger
, IN
Sep 21, 2010 3:46 am EDT
Verified customer This comment was posted by a verified customer. Learn more

i have placed an order on 20th sept...wanted it to be delivered on 21t sept...next day i called the customer service number given on indiaflowerplaza.com [protected]

a rude lady picks up and disconnects the call..
i call her again she picks up and tells me...

"stop calling or i will cancel ur order.."
then she says " i am cancelling your order"

my money has gone...today is 21st sept...lets see by the end of day if the cake gets delivered or not...

doesnt this have a higher authority who we can speak to and complaint about this...

dont know why they let such people run business when they cant even handle customers neatly...

i will never recommend this website...

RS

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pn1
Santa Clara, US
Jun 02, 2010 12:20 am EDT

This is the worst experience I had till now with any of the gifts portal site..

I mentioned that gift to be deliverd same day then after placing the order I sent them mail confirming whether they can deliver or not they did not respond to this mail id indiaflowerplaza@yahoo.com and even tried calling them @ Customer HOTLINE num [protected] they did not responded there.

When i chked my order was not deliverd next day some RUDE lady picked the phone was totally unprofessinal and not at all customer friendly saying that you did not pay the Same day delivery charges!

What the HECK!
I sent them mail after placing the order they shld have responded back to me
informing me that i need to pay extra instead they kept quite..

Now next day also when my order is not delivered I sent them mail again... NO REPLY again !

when I called up at the num given again that Ill Mannered Lady picked up and says that the recepient is not lifting the call ( she Lied here)

then When I said i order diff things from diff sites how come they were able to deliver and u not she goes on "what u wnat to do?you wnat us to deliver or nto I dont have time blah blah blah"

I jsut asked her to cancel my order and REFUND my money..

PLZ PLZ PLZ do not try this portal and site any time

they are HOPELESSSSSSSSSS!

Pn

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abhishekbujor
, GB
Mar 27, 2010 6:28 am EDT

If the ratings allowed me to rate in negative, I would do so!
I have ordered with them several times in the past with reasonable service BUT on my last 2 orders, the service I received was purely deplorable.
I order 75-mixed roses to be delivered on valentine's day. to begin with, the order was delivered a day late. it was delivered only late on the following evening (15th Feb - one day late). the flowers were all dried and shrivelled up and did not appease the recipient. also, they delivered only 65 roses - instead of the 75 that i had ordered.

On trying to contact them, I got NO RESPONSE. I have been trying to call them and email them but they have not replied to me at all, plainly ignoring my emails/calls. this is so wrong. i feel so frustrated.

Personally, I will NEVER order with them anymore and thought it may be useful to let other people know what kind of business are and make them wary of the way they offer service to customers. Indiaflowerplaza's customer service is a joke and one of the worst I have experienced.

Is India Flower Plaza legit?

Our verdict: Complaints Board has reviewed India Flower Plaza and concludes it's largely legitimate, assigning a high trust rating. This suggests that interactions with India Flower Plaza's website can generally be considered safe, allowing users to proceed with a degree of confidence. Trust in India Flower Plaza's services, but remain informed and cautious.

India Flower Plaza earns 72% level of Trustworthiness

High Trust Suggestion: India Flower Plaza evaluated with 72% trust by Complaints Board. Safe for use, yet remain cautious with personal data.

We found clear and detailed contact information for India Flower Plaza. The company provides a physical address, phone number, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

By resolving 80% of 5 negative reviews, India Flower Plaza is demonstrating its dedication to customer satisfaction and effectively addressing customer issues. While there may still be some practical problems that need to be addressed, such as long wait times or unhelpful responses.

Indiaflowerplaza.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Indiaflowerplaza.com you are considering visiting, which is associated with India Flower Plaza, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

However ComplaintsBoard has detected that:

  • Website's registrar is popular among scammers, it means that a significant number of scammers have used that registrar to register domain names for their fraudulent websites. This can indicate that the registrar has lax verification processes, making it easier for scammers to register domains without providing accurate information.
  • There was some difficulty in evaluating or examining the information or data present on the indiaflowerplaza.com. This could be due to technical issues, limited access, or website may be temporarily down for maintenance or experiencing technical difficulties.
  • Indiaflowerplaza.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The indiaflowerplaza.com may offer a niche product or service that is only of interest to a smaller audience.
  • SSL check indicates that the certificate is not valid, it means that the connection between the server and browser is not secure. We strongly advise against visiting this site or providing any personal or financial information. If you have already done so, we recommend taking immediate action to protect your information.
  • We found that the technical contact email address for India Flower Plaza is a free email address, such as Gmail or Yahoo. This could be a sign that the website is not a legitimate business and may be engaged in fraudulent or malicious activities.
  • We conducted a search on social media and found several negative reviews related to India Flower Plaza. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
  • The use of a free email address for contact on indiaflowerplaza.com may be a red flag indicating potentially unreliable or fraudulent activity.
ComplaintsBoard
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8:24 am EDT
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India Flower Plaza ANNIVERSARY CAKE NOT DELIVERED

I had paid online for a cake their reference cart21700023 to be delivered to my india local address on 13th july 2009. After thier response on 22nd july where they said they will look into the matter they have not responded on my repeated mails. I had received their mail on 15th confirming delivery of the product but in reality it had not been. Poor people who love their folks are repeatedly duped in this manner. Need you or someone to look into this matter and warn them not to repeat this or atleast respond positively on the grievances. Thanks.

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9:15 am EDT
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India Flower Plaza Goods Non Delivery after payment

I had paid for flower bouquet to be delivered in India for marriage anniversary of a couple. The merchant charged $7 but never delivered. The merchant does not even respond after first email saying they delivered. The couple being my parents, I have come to know that merchant did not deliver the promised goods. I hope such merchants are taken to task and endup learning to be honest, ethical and have sense of integrity to be responsible to customers. If your office can help refund the payment, I would be glad to assist.
Order No.CART16719777
Merchant Representative- Madhushree Rathi

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rightshopping1986
, IN
Feb 24, 2012 9:14 am EST

The visit was useful. Content was really very informative. From www.rightshopping.in

A
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ayush
, IN
Jun 25, 2011 9:44 am EDT

Gifts to hyderabad, flowers to hyderabad, cacks to hyderabad, Same Day Delivery all over hyderabad.

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Bangalore Online Gifts
, IN
Feb 10, 2011 5:56 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Send Gifts & Flowers to Bangalore please visit.
http://www.bangaloreonlinegifts.com

http://www.bangaloreonlinegifts.com/flowers.html

http://www.bangaloreonlinegifts.com/cakes.html

http://www.bangaloreonlinegifts.com/chocolates.html

http://www.bangaloreonlinegifts.com/teddy_bears.html

http://www.bangaloreonlinegifts.com/sweets.html

http://www.bangaloreonlinegifts.com/birthday_gifts.html

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Bangalore Online Gifts
, IN
Dec 06, 2010 4:30 am EST
Verified customer This comment was posted by a verified customer. Learn more

www.indiangiftscenter.com offers wide range of gifts, flowers, cakes, chocolates for all types of occasions like birthday, wedding, anniversary and major festivals like Rakhi, Diwali, New Year, Valentine without shipping charges across all India.
Please Visit:
http://www.indiangiftscenter.com

http://www.indiangiftscenter.com/flower.html

http://www.indiangiftscenter.com/cakes.html

http://www.indiangiftscenter.com/chennai.html

http://www.indiangiftscenter.com/delhi.html

http://www.indiangiftscenter.com/hyderabad.html

http://www.indiangiftscenter.com/mumbai.html

http://www.indiangiftscenter.com/bangalore.html

http://www.indiangiftscenter.com/agra.html

http://www.indiangiftscenter.com/gurgaon.html

http://www.indiangiftscenter.com/pondicherry.html

http://www.indiangiftscenter.com/balloons.html

http://www.indiangiftscenter.com/chocolates.html

http://www.indiangiftscenter.com/softtoys.html

http://www.indiangiftscenter.com/dry_fresh_fruits.html

http://www.indiangiftscenter.com/pune.html

http://www.indiangiftscenter.com/indore.html

http://www.indiangiftscenter.com/ahmedabad.html

http://www.indiangiftscenter.com/allahabad.html

http://www.indiangiftscenter.com/amritsar.html

http://www.indiangiftscenter.com/baroda.html

http://www.indiangiftscenter.com/bhopal.html

http://www.indiangiftscenter.com/bhubaneswar.html

http://www.indiangiftscenter.com/bhubaneswar.html

http://www.indiangiftscenter.com/cochin.html

http://www.indiangiftscenter.com/coimbatore.html

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ayush
, IN
Mar 14, 2010 6:56 am EDT

 http://www.indiaflowermall.com
 Gifts to India, Flowers to India, Cakes to India, Same Day delivery all over india

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texpert
, US
Feb 22, 2010 10:52 am EST

Yes this happened with me too, they didn't deliver the gift and never even care to apologize... they ruined the moment of my life...

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S Kamath
, US
Jan 17, 2010 2:00 am EST

I totally agree with the complaints made earlier. That lady Madhushree is one of the most rude persons I have ever spoken to. My order was delivered one day late and when I called up to ask the reason, she was so rude to me. After I asked her several times what the reason was for not delivering my order on time, she just hung the phone up on me. This is the worst customer service I have ever seen. I will never again order through them.

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US consumer
, US
May 11, 2009 10:54 pm EDT

I have the same issue with indiflowerplaza.com - what can be done to shut this vendor down as it is downright fraud. Can this complaints board do something or let us know what we can do?

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Pritam
, IN
Feb 19, 2009 6:34 am EST
Verified customer This comment was posted by a verified customer. Learn more

Why are these ******* advertising their sites. This is suppose to be a COMPLAIN.

I ordered an item for for delivery on the next day (They promise same day delivery) and then i found out that the item wasn't delivered. So i tried calling them up but they never picked up the calls. I emailed them lots of time but not even a single reply or acknoledgement came. I was kinda getting pissed. Then on the third day, they picked up the phone and they say the item has been cancelled becoz they do not deliver silver items now (my item was a silver one). SO IF THEY DON'T DELIVER SILVER ITEMS, WHY DO THEY KEEP IT IN THE WEBSITE? And then i asked for a refund, they said it will be done in two days, and here im typing this on the 3rd day. I called them up, but they are not answering the calls.

THIS IS A FRAUD SITE, DO NOT BUY FROM THIS SITE. INDIAFLOWERPLAZA SUCKS BIG TIME. WTF.
"NO DELIVERY, NO REFUND." that's their moto.

I've a read lot of complains about this site. ( just google it out) and i've found out that NOT EVEN A SINGLE GUY HAS GIVEN POSITIVE RESPONSE for this site.

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rani
,
Nov 24, 2008 12:13 am EST

http://www.malayflorist.com
Send gifts to India, Online delivery of flowers to India, gift to India, chocolates, cakes, watches, teddy, sweets, fresh fruits, dry fruits.
Anniversary, birthday, wedding gifts, cakes to Bangalore, Chennai, Delhi, Pune, Hyderabad, Kerala, Mumbai, Mithai Same day delivery to India, Gift Shop.

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Contact India Flower Plaza customer service

Phone number

+91 814 130 1021

Website

www.indiaflowerplaza.com

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