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1.1 234 Reviews

Indeed.com Complaints Summary

8 Resolved
223 Unresolved
Our verdict: If considering services from Indeed.com with a critical resolution rate, extra caution is advised. Examine detailed customer feedback to understand the severity and nature of unresolved issues. Be prepared for the possibility of unsatisfactory responses and have contingency plans, including seeking assistance from consumer advocacy groups if necessary.
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Indeed.com reviews & complaints 234

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Newest Indeed.com reviews & complaints

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M
10:23 am EST

Indeed.com fake jobs/fake companies/old jobs if they are real

I have seen the same jobs descriptions listed under different (Fake companies). These cities that these so called jobs were listed in were very local to where I live and I have researched and there is no such company. Also, they list jobs that have already been filled. Been searching for over 4 mos. for a job and they list the same ones over and over - switching names. And then if there is a legit job (which I check name of company, then contact company website or directly), most often - they're not hiring. So it's all a big scam to get your personal info I believe. Never give your social on any website linked thru indeed...go directly to the company if you want to even risk you personal info. (Myself, I will wait til I see employee directly before I had out that info). I have spent hours trying to find work and repeatedly see nothing but fake jobs, fake companies or old jobs that aren't even there. It's sad...and they advertise how they are the #1 job search site.

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1:23 pm EST

Indeed.com false job postings

This company posts job titles that do not even exist. There are one too many job scams on this site. Your information is not safe. Random people will get your number, your resume, and your email address even if its not set to public. I have had several people basically harass my email account about jobs that are not real and that i never even applied for. I have even had a few random people text my phone about the same thing. The people that do this are only trying to get your personal information so that they can scam you. Also the postings on indeed are misleading. You can apply for a position thinking that it is gong directly to the company you applied for but really it is a job recruiting agency who wants to call you and sell you a dream that they are going to help you find job. They never do. They will keep your information on file and never call you back after that first conversation. Indeed is not reliable. They are not helpful. And i personally feel that it is a waste of time.

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4:33 am EST

Indeed.com fake job postings

They do not authenticate company's profile or even check their existence. Because of them I have fallen into a fraud consultancy for giving an interview.
The company took my AADHAR xerox and 2 passport size photographs and an amount of 200 Rs. Some job postings are from companies which does not even exist in real world. I think they should check once about the company and then post jobs into their websites. Otherwise how we wiil be able to determine which posting is fake or which is real.

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1:55 am EDT

Indeed.com false job adverts.

I have been looking at plater welder jobs on this website for a while now and what I am finding is a lot of the jobs are fake. A lot of agencies are advertising the same job in the majority of most U.K. towns hoping that candidates will send there c, v to them so they have a data base full just in case a job comes in that area.Indeed should have a proper area so that you can report these parasites too,

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6:09 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

Indeed.com job applications coming in for jobs that our company has not advertised for

hi,

Last year, we had a number of applications come through your site - despite the fact that we HAD NOT registered any openings with your website.

I had gotten in contact with someone from your team to put a stop to it, and it stopped.

Now, I am getting spammy emails again from applicants for roles that we have NOT posted on your site, let alone anywhere else.

Please remove this https://www.indeed.com.sg/viewjob?jk=d7ec33e11cd4180c

and this https://au.indeed.com/job/Business-Development-Manager-at-Metrixa-in-Melbourne-VIC-cd79c784c05414fa

as we are NOT hiring at the moment.

Please also remove our company from your site - and please ensure that this does NOT happen again. This is the second time we have had to ask you do this.

regards,
The team at Metrixa

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2:18 am EDT

Indeed.com unethical behavior during interview

Hiring ad link of this company: https://helpwanted.indeed.com/jobs/viewjob/0c3dd88123161680?jk=c867e83b7db1fb27&serptk=1bq637ebo0nj742l ).

Address: 100 Mearns Ave, Bowmanville, ON L1C 5M3, Canada

* walk in in-person, met Wendy who claims to be the owner, had interview in Mandarin, she asked how I know about the hiring, told her I saw the ad on Indeed.ca, she looked at me with disgrace and said "but we didn't post any hiring ad online", explained to her that how the website works - that sometimes there are local people who pass by the store, saw the hiring ad posted on the window/door, and they post the information on the website to help job-seekers. (they are nice to do that, and we job-seekers honestly thank you and appreciate your help for posting the information online!)

* asked my work experiences, told her that I have serving experiences abroad, she then mentioned that usually they only hire males for this position. (sexist?!)

*asked if I drive, I replied that I live in the area and only takes about 30 mins walk. She says I require to drive for this position. I said "according to your post on the window, it said 'part-time cashier'. So how does that involves driving?" She replied as if they will constantly need me, but would only pay $11.20 even when promoted to full-time, basically made it clear that only hours will increase, but salary won't. ( Why would anyone be willing to drive to work that pays this little when it is only part-time, and you live within the area that's in walking distant? It's like what you're earning will go to the cost of driving. Then let me ask, if I do go to work for this company, by driving, what exactly am I earning then?! Gasoline is pricey! It's no joke!) She was saying aggressively that it would not be worth it if I walk to work. (How is she to say what's worth it or not when I should be the one who has the right to judge this. It's me who is applying for this job, and is willing to do this job, not her. To me, it is totally worth it to walk to work because it saves me a lot more money on gas and transportation.)

* Wendy refuses to take my resume (for judging me on the fact that I don't drive, instead of my actual working experiences), told me to reconsider taking the job, and when I was packing my papers up, she must have assumed I left the store already, shouted loudly in Mandarin to her husband, saying "That girl is no use and she is a liar! She said she found out we are hiring via online when we didn't even posted a job ad on the internet!" (Seriously? I'm a liar now? Then what's that link I just provided on here? Plus, I did explain how the website works. There's a difference between a liar, and having one tell you a fact but you choose not to believe.)

I just want to say, if any local people, especially high-school boys looking to get hired there, you should reconsider, otherwise, yeah...good luck!...

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7:03 am EDT
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Indeed.com unfair practice by indeed - employer advertisements

We are a recruitment agency, and focused on one particular segment. Recently Indeed deactivated all are free postings, and are asking for sponsorship. When I contacted Indeed, they shared their terms where Indeed can choose to stop any free adv. for anyone without any reasons, and ask them for sponsorship. As mentioned, they did this without specifying any reasons to stop free adv... I spoke to their customer care executive and they are not able to clarify the reasons basis they've deactivated our free postings ... and instead are asking us to go for sposorship... There are other agencies who operate in the same manner as we do, and their adv. (free) continue to feature on indeed... In my view this is discriminatory and is a way for Indeed to arm twist companies to go for sponsored adv. I believe Indeed should have a common and a fair policy for everyone who is associated with them, or should atleast inform the reasons for deactivation, so that we can take corrective actions... I've raised the same with them, and am waiting for a response from them.

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5:11 am EDT

Indeed.com nothing but spam

People, why are you actually using them if there are so many other websites for job searching? Listen to us, other people who suffered from them. All they can do is to send you tons of emails. In short, spamming you. Spamming all the time, non-stop. I never got so many letters from anyone in one day. This is too much and unacceptable, you know. Not even the option of unsubscribing helped. NOTHING, people. Stay away and never apply, never give them your email address, or you will regret it on the same day. It's simply a scam

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10:51 am EDT

Indeed.com false billing

Was hit with a large debit on my card for 150 at the hands of Indeed. When I complained a Jordan kept telling me that I would receive this as a credit which never happened. Each time I complained she continued to confirm that I would receive a credit and then started to say that I would only receive a partial credit when their finance department approved the credit. Then she said that their finance department is not client based so I would not be able to speak with anyone. I am out of work, a single mother and really need this credit.

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4:11 pm EDT

Indeed.com scam/fraud

I am having been trying to reach a human being on the phone for days, w/no luck what so ever. I do not wish to talk to a customer service rep.
I want to talk to some one about what I have experienced & it's total bull. Absolutely no excuse for this behavior. Companies today only care about how much money they can scam from people & how much money they can make. With that said, here is my argument:
Under your site, the sub title of: how to apply to a job
Question: do I have to pay to be contacted by employers?
Answer: we are a free job search engine for job seekers, so there is no charge to search the site, upload your resume or apply for a job!
Well guess what, wrong! Not if you answer an ad from care.com. It cost you to answer their ads! So take them off your site. You can join for a membership to care.com to answer their ads.
I will be getting in touch w/bbb to add a complaint about both companies,
To you, this might be a minor issue but to many this is a major problem. Just foolish & unfair, especially to those who really need to make a living, so sad & disappointing.

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8:00 pm EDT

Indeed.com unprofessional phone screening interview process

First saw the hiring ad online and apply it via Indeed.ca, then I got a 1st screening by a woman with accent and she sounded like she had no experience with phone interview, or just practicing. Expressing that if I don't get another call from them, then she wish me good luck on my job hunt. My 2nd screening was from Karen using perhaps her husband's phone (D. Elliot: [protected]). Asked basic questions, like my previous job, any cleaning experiences, reliable transportation, where you live...etc. What I was most shocked of was being asked "What was my salary from previous job?" How is this relevant for this job position? It's like how is it not offended if one ask you how much amount you have in your bank account. (Companies that are still asking this question to candidates are just low, thinking they can give you a lower salary according to the answer you provided.) Karen also ended the screening saying if I don't get a call back from them, then she wish me good luck with the job hunt. I got a phone call again from Karen about 3 days after, giving me Jennifer the owner of this company's phone number [protected]), telling me to contact Jennifer directly. I called, but it was on voice mail, so I left a message. 2 days after I got a voice message from Jennifer, when I call her again, it was voice mail. She called back 2 days after, then said that she got the info from Karen saying I live in Oshawa, Ontario but has no car. I said no, I don't live in Oshawa, and she said, oh, but Karen told her so (so, she trust Karen, her employee, more than the actual one she's interviewing who has a more accurate answer?), and then she said, "then it won't work, bye!" O_O not even saying sorry or wish me good luck with my job hunt? Plus her number is long distant call. I made 2 long distant calls just for this? Train your employees how to do a proper phone screening interview so it doesn't waste anyone's time and energy. (Karen, you should have listen more carefully and taken notes properly, instead of giving the candidate false hope) And if you're serious about hiring, then why isn't the owner the one who contact candidates directly in the first place, instead of going through all these unnecessary process?

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AnonymousWriter
, CA
Jan 22, 2018 2:09 pm EST
Verified customer This comment was posted by a verified customer. Learn more

I think the same thing happened to me, but instead this Jennifer character was really rude with me on the phone and completely unprofessional. Very discouraging for people who just want to work.

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T
11:35 am EDT

Indeed.com this company is a scam

This is a garbage company, this company must be closed, lousy customer services, [censor] people, transferring their calls to India or countries with no English, beware and don't use this website, they will collect your info and sell your information to other companies to make profit, if you are an owner of a company, they will not let you the option to delete your account and keep your information, we are suing this company for $500, 000 next week, we will close this website and [censor] company, the owner of Indeed must be in jail for illegal things that they are doing each day

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2:11 am EDT
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Indeed.com indeed.com converte their namt into indeedjobz.com

dear indeed.com
i think you guyss dont know you guys don't know that how much from you are cearting. some one girl call on my no. and she said my profile has been shortlisted in a company after that she told me that i have to pay a amount for getting a job i have paid the amount including the all service tax just becouse of indeed. indeed is a good portal thats why. after one day again that girl call to me and she again starting demand of money.
i have that amount also
after some time in the evening she again demanding the money

you indeed guyss are making fool of people
your website where i have paid is indeedjobz.com
and i have paid total amount is 15728
please refund my amount
i am belongs to poor family

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Update by neetu khanna
Jun 10, 2017 2:17 am EDT

please revert indeed team
and please catch that person who used your name
that persons website name where i have paid

indeedjobz.com

and refund my money please

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1:46 pm EDT

Indeed.com employer account blocked for no reason

I have used Indeed several times over the last few years and hired someone within days. Now I go and open a new business and we need urgently to hire our first 2 employees and after I posted the 2 jobs my account was blocked and I get some template email saying we blocked you for violating our terms. What is happening, these are basic vanilla job postings. I will revert to Craigslist which delivers the same caliber employees for very similar costs and takes just minutes to get a post active.

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Lynn Tracy
, US
May 15, 2020 1:06 pm EDT

Here too, I am frustrated, I put my blood sweat and tears into this company and I can't even send Indeed legal paperwork or any proof that there is no wrong doing. I'm not even sure why I was blocked. Indeed simply blocked me one day, said it was a final decision when I protested the decision, I got a bot reply saying that there would be no further information given. I've hired a lot of people through indeed, and I haven't had any complaints. I would really like to talk to someone about this, like I say, I can provide all the documentation, testimonials, whatever they require.

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JoanneW031
, US
Nov 17, 2019 5:20 pm EST

My accounts were blocked too after the third posts. No explains, no reasons. I registered another account, blocked again. What the heck is happening. I was just posting a regular server job, nothing sensitive. Jesus

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Sajjad rafique
, US
Oct 15, 2019 3:25 am EDT

Having same issue, let me know if you have any solution,
My email address is sajjadrafique25@gmail.com
Thanks
Regards Muhammad Sajjad

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4:43 am EDT
Verified customer This complaint was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Indeed.com - account blocked, no support customer care

For 2 years we have enjoyed the services of Indeed and we always felt satisfied. There were occasionally some issues, but they always got solved. Last week, in a crucial time of the year for our organisation in which we urgently needed to recruit new staff-members, our account got blocked. We were in touch with customer care all week to solve the issue, at...

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M
6:26 am EDT

Indeed.com not worth, complete waste of time

I would not recommend trusting Indeed, their site is not safe and it seems like Indeed moderators don't care about their own website.
I was in search of a job and Indeed was the first site I decided to try. I found several job offers which were fake. There were also offers which were old but were not removed from the site.
I am not satisfied with Indeed, pretty much waste of time, it's almost impossible to find anything there.
People are posting their job offers on Indeed, but Indeed doesn't check how trustworthy these employers are. Not worth.

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3:57 pm EDT
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Indeed.com job opportunities

It's fraudulent. Be careful! I want everyone to be aware (Like the others that have already been duped), don't let this happen to you. I keep getting ongoing notices offering money, time, credit and I have yet to speak to an individual. Once I texted a message back to the texting individual that they could call me, I have not received another message.

It's unbelievable. I'm not sure what the "gain" is for these people, but I know i'm not going to find out. I hope no one else does either. It's a little scary.

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Tony Jacobs
, US
Jun 30, 2017 11:40 am EDT

Indeed is a scam company, beware of them, use another website

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8:57 am EDT
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Indeed.com avoid

Indeed is a complete scam, do not use their service. I was a job seeker and was scammed by Indeed!
When I reported them and left several negative reviews online they contacted me and demanded me to delete everything! I refused to do that because I want people to know the truth. And do not give them your personal details and contact information, these people are rude and unprofessional.

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2:55 pm EST

Indeed.com beware prospective applicants! unprofessional and unacceptable!!

I am a professional and recently applied for a job and downloaded my meticulously written resume via 'indeed'. The next day I went to the site to check on my resume and I was horrified to discover the poor format and gross mistakes made (for example- all of my past employers and experiences were listed under "Education") It made me look like an unpolished, unprofessional #####! I contacted 'indeed' immediately and they stated that they are "currently looking for ways to improve resume conversion". Seriously? This angered me more than I had been previously as they are obviously well aware that they are having huge problems downloading resumes and this is not a new problem for them. Had they warned applicants that their resumes would not appear as they should, I NEVER would have applied for any position. Your resume is EVERYTHING. They suggested that I go into my account and "edit" my resume. I was not willing to do this as it was so horribly downloaded that it would have required rewriting my whole resume. I immediately deleted my account. ADDITIONALLY ~ I received daily unwanted emails for prospective job openings. I am an RN and they were sending me email alerts for "Floor Cleaner" and "Financial Advisor"-- Really? Why would they do that. You don't need 'indeed' to apply for a job, you can do it better yourself.

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3:46 am EST

Indeed.com uploading cv

while trying to upload my cv i am asked to rate all of my previous workplaces i have already done so and it still continues to ask about the same workplaces. i dont feel rating my workplaces is necessary, i didnt want to build my cv i just wanted to upload it and leave there. there is an option if i want to upload or build my cv but it seems i am still building it even though i have already uploaded it, this needs to be sorted because it makes it difficult to look for a job when i am being asked the review a workplace again and again, i wont be using this website to search for jobs and i wont be recommending it.

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Indeed.com In-depth Review

User Interface and Navigation:

Website Design and Layout: Indeed.com has a clean and modern website design that is visually appealing. The layout is intuitive and well-organized, making it easy for users to find the information they need.

Ease of Navigation: The navigation on Indeed.com is straightforward and user-friendly. The main menu is well-structured, and the search bar is prominently displayed for quick access to job listings.

Search Functionality: The search functionality on Indeed.com is robust and efficient. Users can easily filter job listings based on location, industry, salary, and other criteria, allowing for a more targeted job search.

Job Search Experience:

Job Listing Accuracy: The job listings on Indeed.com are generally accurate and up-to-date. The platform has a large database of job openings from various sources, ensuring a wide range of opportunities for job seekers.

Job Filtering Options: Indeed.com offers a comprehensive set of filtering options to help users refine their job search. Users can specify their preferred job type, experience level, and other criteria to find the most relevant job listings.

Relevance of Search Results: The search results on Indeed.com are highly relevant to the user's search query. The platform's algorithm effectively matches job seekers with job openings that align with their skills and preferences.

Company Profiles and Reviews:

Quality and Quantity of Company Information: Indeed.com provides a wealth of company information, including company descriptions, locations, and contact details. Users can also access additional details such as company size, industry, and employee benefits.

Employee Reviews and Ratings: Indeed.com features a comprehensive collection of employee reviews and ratings for companies. These reviews provide valuable insights into the company culture, work-life balance, and overall employee satisfaction.

Integration with Glassdoor: Indeed.com integrates with Glassdoor, a popular platform for company reviews and salary information. This integration enhances the user experience by providing a more comprehensive view of companies and their reputations.

Application Process:

Application Submission Process: The application submission process on Indeed.com is straightforward and user-friendly. Users can easily apply to jobs directly through the platform, saving time and effort.

Resume Upload and Formatting: Indeed.com allows users to upload their resumes in various formats, including Word and PDF. The platform also provides a resume builder tool to help users create professional-looking resumes.

Communication with Employers: Indeed.com facilitates communication between job seekers and employers through its messaging system. Users can easily communicate with employers regarding job applications, interviews, and other inquiries.

Job Alerts and Notifications:

Customization Options: Indeed.com offers a range of customization options for job alerts and notifications. Users can specify their preferred job criteria and receive email or mobile notifications when new relevant job openings are posted.

Frequency and Timeliness of Alerts: The job alerts and notifications from Indeed.com are timely and reliable. Users can choose the frequency of alerts, ensuring they stay updated on new job opportunities without being overwhelmed.

Accuracy of Job Matches: Indeed.com's job matching algorithm is highly accurate, providing users with job recommendations that closely align with their skills and preferences. This ensures that users receive relevant job matches and save time in their job search.

Mobile Experience:

Mobile Website Design and Functionality: Indeed.com's mobile website design is responsive and user-friendly. The layout is optimized for mobile devices, allowing for easy navigation and access to job listings on the go.

Mobile App Features and Performance: Indeed.com's mobile app offers a seamless job search experience. Users can search for jobs, save job listings, and apply to jobs directly from their mobile devices. The app's performance is smooth and reliable.

Compatibility with Different Devices: Indeed.com's mobile experience is compatible with a wide range of devices, including smartphones and tablets. The platform is optimized for both iOS and Android operating systems, ensuring a consistent user experience across devices.

Salary Information:

Availability and Accuracy of Salary Data: Indeed.com provides salary information for many job listings. Users can access salary ranges, average salaries, and other relevant data to make informed decisions about job opportunities.

Comparison Tools and Insights: Indeed.com offers comparison tools and insights to help users understand how their salary compares to others in similar roles and industries. These tools provide valuable information for negotiating salaries and evaluating job offers.

Integration with PayScale or other platforms: Indeed.com integrates with PayScale, a leading platform for salary data and compensation insights. This integration enhances the salary information available to users, providing a more comprehensive view of job market trends.

Additional Features:

Resume Builder and Templates: Indeed.com offers a resume builder tool and a wide range of resume templates. Users can easily create professional resumes that highlight their skills and experience.

Career Advice and Resources: Indeed.com provides a wealth of career advice and resources to help job seekers navigate the job market. Users can access articles, guides, and videos on topics such as resume writing, interview tips, and career development.

Networking Opportunities: Indeed.com offers networking opportunities through its professional networking platform, Indeed Community. Users can connect with professionals in their industry, join groups, and participate in discussions to expand their professional network.

Customer Support:

Responsiveness and Availability: Indeed.com's customer support team is responsive and available to assist users with their inquiries and issues. Users can expect timely and helpful responses to their queries.

Channels of Communication: Indeed.com offers multiple channels of communication for customer support, including email, phone, and live chat. Users can choose the most convenient method to reach out for assistance.

Resolution of Issues or Complaints: Indeed.com strives to resolve user issues and complaints promptly and effectively. The customer support team is dedicated to ensuring user satisfaction and addressing any concerns that may arise.

Privacy and Security:

Data Protection Measures: Indeed.com has robust data protection measures in place to safeguard user information. The platform employs encryption and other security protocols to ensure the confidentiality and integrity of user data.

Privacy Policy Transparency: Indeed.com's privacy policy is transparent and clearly outlines how user data is collected, used, and shared. Users can easily access and review the privacy policy to understand how their personal information is handled.

Handling of Personal Information: Indeed.com handles personal information with utmost care and complies with relevant data protection regulations. User data is only used for the intended purposes, such as job applications and personalized job recommendations.

Overall User Satisfaction:

User Reviews and Ratings: Indeed.com has received positive user reviews and ratings for its job search platform. Users appreciate the extensive job listings, user-friendly interface, and helpful features that enhance their job search experience.

Overall User Experience: The overall user experience on Indeed.com is highly satisfactory. The platform's intuitive design, comprehensive job search capabilities, and valuable resources contribute to a positive user experience.

Comparison with Competitors: Compared to its competitors, Indeed.com stands out for its extensive job database, user-friendly interface, and integration with Glassdoor. These factors make Indeed.com a preferred choice for many job seekers.

Value for Money:

Pricing Structure and Plans: Indeed.com offers free access to its job search platform for job seekers. However, it also offers premium features and advertising options for employers who want to enhance their job listings and reach a wider audience.

Free vs. Premium Features: The free features on Indeed.com provide ample functionality for job seekers, including job search, application submission, and access to company information. Premium features offer additional visibility and customization options for employers.

Return on Investment for Job Seekers: Job seekers can benefit greatly from using Indeed.com's free features, as they provide access to a wide range of job opportunities and valuable resources. The platform's user-friendly interface and comprehensive job search capabilities contribute to a high return on investment for job seekers.

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