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I am a LPG Indane customer with Rajesh Gas Agency, Chennai and my consumer Number is 5753. I have booked for a refile on 28.10.2006 under order No.11204. Even though it is nearing fifteen days, I did not get my refile from Indane (Indian Oil Corporation) dealer.
I lodged a web complaint on7.11.2006, vide reference No.6280, followed by reminder on 8.11.2006 vide reference No.6328 and there is no reply or response till now. I have booked for refile after three months of previous supply and I am unable to get one refile.
Beware!
The service from Nataraj Gas agency - Yelanka New town - Bangalore has been very poor. I have booked a refill on the 09 Aug 2007. As on 17th Aug 2007 I have still not received the refill we have booked it through the IVR which confirmed the Serial number as #3. In spite of me calling the agency executives couple of times to tell them that we are eating outside for over a week now as there is no refill received there has been no courtesy to even listen to our grievance they just slam the phone and no proper answer given.
If Indian oil is concerned over customer satisfaction they better do some thing about such issues. Least I request them to educate their staff on how they need to address the customer grievances.
Is there someone out there to help the customer at all? The question always remains...
My cust no. is 27962 and I am registered with Jai Jawan Gas Agency at Palam Extn. Delhi which serves the entire Dwarka. The contract numbers of this agency are always busy. I wanted to lodge a complaint for Gas Leakage after my last refill then the emergency number (011-[protected]) doesn't respond even. There has been a severe gas leakage and I don't know where to go!
Service of Indane in Delhi is very poor!
I am a LPG Indane customer with Jai jawan Gas Agency, Dwarka sec:7, New Delhi and my consumer Number is 27991.
I have booked personally for a refill on 27.12.2006 & order no. as usual not given. Even though it is nearing five days, I did not get my refill from Indane (Indian Oil Corporation) dealer.
I personally went there and reminded them about the supply of gas on 30.12.2006. I am yet to get the gas. Service is very poor!