I presume you removed Incredimail at your control panel's add/remove location. That's just the beginning! Go to My Computer and check your disk space on C drive. You should have AT LEAST 15% free space or your computer won't defrag. Go to hidden files on your control panel. Delete all "uninstall" files. That will clean up a lot of space on your C drive. You're just beginning. Incredimail leaves logos and files all over the place on your computer! Delete anything that starts with incredim. (yadda yadda) Delete all those orange logos, as many as you can find. Try your My Computer search function where the little dog comes out and type in "incredim", then delete anything it finds. Don't forget to look in "games" and delete the incredimail games. You're in for quite a siege. Good luck.