SUBMIT A COMPLAINT

Import of Ginger / Tempering of Bank Details.

1 84-A Satellite Town Sargodha-40100, Sargodha, Pakistan
Contact information:
Phone: +92 300 8600052

We deal with a Banten Province Company "PT. Agro Unggul Rejeki Abadi Adress: Best (Great) Western Resort Jl. MH.Thamrin Km. 7, Block A1 No.1, Serpong Banten 15143, Indonesia for import of a 40 FCL Ginger Container. They send us a Profarma Invoice on 26th June 2014.
The Performa Invoice which we received was with following Bank information to transfer the money.

Sellers Account Name: Gunawan Brothers PT.Agro Unggul Rejeki
Sellers Account No: [protected]
Seller Bank Name: Bank Central Asia TBK
Branch: Tubagas Angke No 10 ABC Jakarta Barat.
Swift Code: CENAIDIA

We remit the USD: 10, 000.00 as advance 30 % of our order on 25th June 2014 and send the TT copy in mail attachment.

On next day we receive a mail to amend the Benificery name as below;

Sellers Account Name: Gunawan Brothers PT.

We requested to send the new Pi according to amended Benificery Name and we received the PI asper new Benificery name, Gunawan Brothers PT.

We advise our Bank to amend the TT as requested and they do that and we send the amended swift copy in mail attachment.


Instead of our so many mails and waiting two days when the PT. Agro Unggul Rejeki Abadi not confirm the receiving the TT, we requested to send any other Email to provide the TT copy, than they provide us their new Yahoo Email on which we send them both PI and TT & Swift copy, than they replied that the bank information given in the Pi is not belongs to their Bank.

As a result we know the Performa Invoice was tempered by Gunawan Brothers PT. to transfer the money in their account.

Dear Sir, The actual account deatails given by PT. Agro Unggul Rejeki Abadi Adress: Best (Great) Western Resort Jl. MH.Thamrin Km. 7, Block A1 No.1, Serpong Banten 15143, Indonesia in their origional PI was as below.

Sellers Account No: PT. Mitra Tani Agro Unggul.
Sellers Account No: [protected]
Seller Bank Name: Bank Central Asia (BCA)
Branch: Kcp. MH. Thamrin, Tengerang.
Swift Code: CENAIDJA

We therefore requested to your good self to invistigate the matter and tae the immediate action against the Branch Staff how help the "Gunawan Brothers PT" for this criminal proceedings to transfer the TT in their Account.

We also requested your good self to recover the USD: 10000.00 from Gunawan Brothers PT.and registered the fraude case against them.

Respected President,
Our Bank have recall the Tt and and send two reminder to your Branch and their reply are still waited. We also send a Authority letter to Mr.Benny Kusbini of PT. Agro Unggul Rejeki Abadi Adress: Best (Great) Western Resort Jl. MH.Thamrin Km. 7, Block A1 No.1, Serpong Banten 15143 to proceeds the case for the recovery from your Bank and Police report.

Respective President, this was our first deal with a Indonesian Company and Indonesian Bank and its look a bad experience. We once again requesting your self to take the matter serious to safe the repute of your Good Reputed Bank and recover our amount ASAP and oblige.

Sa
Jan 10, 2015

Post your comment