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Immigration Department Of Malaysia
Immigration Department Of Malaysia Customer Service Phone, Email, Contacts

Immigration Department Of Malaysia
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www.imi.gov.my
www.imi.gov.my

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1.2 46 Reviews

How responsive is Immigration Department Of Malaysia's customer service?

2 Resolved
42 Unresolved
Very poor 🤒
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Immigration Department Of Malaysia reviews and complaints 46

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Newest Immigration Department Of Malaysia reviews and complaints

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R
7:38 am EST

Immigration Department Of Malaysia Date problem

i am afrequent visitor to Malaysia;when I purchase bank certificate of profit on 9th of January;profit is given on next 9th.
I entered Malaysia on 9th of july and was stopped from boarding the flight as my visa was expired as per their version.i was forced to go to Putrajaya to pay for 100myr fine.i spent two days in hotel and got another flight on 12th.
the return ticket was shown to officer at port of entry.
the two days costed me myr 900 in hotel, transportation and mental agony was extra.All countries takes overstay fines on airports.
that's why, malaysia is not getting as tourists like Singapore and Thailand.

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L
5:16 pm EDT

Immigration Department Of Malaysia &hallo, boy, auto gate!!&

I would like to complaint about immigration officer from Malaysia that unfriendly and discourteousness in greeting the local passenger at KLIA 2 departure gate.
It's very awful I hear that"HEI, BOY, Auto Gate" in early morning.The way to greet I think its much like "order" locals to use Auto Immigration Gate.
As a local officer to face every passengers from every Conner of world, please use the proper and friendly to greet people with smile, not "order" passenger.Come on, Its happens inside brand new airport.I hope the authority can take note about it.Thanks.

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C
cdscads
, US
Aug 05, 2015 4:44 am EDT

This is Malaysian style what? Why you get offended so easily one?

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V
3:22 am EDT
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Immigration Department Of Malaysia Scam

CROOKS - NERVER BELIEVE, NEVER SEND MONEY FOR THERE PEOPLE OR ALL PEOPLE ABUT VISA/BOB:

ANDREW FAUZI: [protected]@workmail.com
DIDEROT NGUESSON DIFFO: [protected]@live.com.my - fake attorney

ttn Prospective Applicant; CONGRATULATIONS !

The Board of Directors/Management and Ad Hoc Recruitment Panel of SWISS GARDEN GOLF RESORT & SPA, PERAK, MALAYSIA, has approved your job application to join our renowned team of workers. Please do find attached of your appointment letter. Your offer letter gives you a brief summary of the terms guiding your appointment and should you accept this offer, and then do please proceed by immediately sending us an accepatance letter accordingly. You are also advice to immediately contact our resident immigration lawyer at the following e-mail address [protected]@live.com.my for immediate processing of your employment/work/resident permit approval with the Headquater Malaysia Immigration Department. Do not hesitate to call the undersigned for any further directives ...Failure to contact within 3 days will be taken as a rejection of the offer. -----------------------------

Mr Andrew Fauzi (H.R Dept), Ms Seng (Admin Dept)

Swiss Garden Golf Resort, Malaysia. +[protected].

_______________________________________________________________________________

GM from Swiss Garden replay:

Dear Ms...
I have been informed by my GM Secretary that you have accepted an offer from the unknown company and have bank in certain amount to Mr. Fauzi.

Just for your information, Mr. Fauzi is not from our Company and I can say that you have been conned or cheated by him.
What I need from you is to email me the offer letter so that I can take further action and to report to the Malaysian Authorities.
I cant do much only to report the case for further action by the Malaysian Authorities.

Please keep this as confidential so that we can take action ASAP.

Please send the offer letter for me to action

Regards

Yours sincerely,

Major (B) Mohd Azmin – Human Resources Manager |SWISS-GARDEN GOLF RESORT & SPA DAMAI LAUT

Persiaran Swiss-Garden, Jalan Damai Laut, Off Jalan Teluk Senangin, 32200 Lumut, Perak Darul Ridzuan, Malaysia

Telephone : (605) – 684 3333

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3:11 am EST
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Immigration Department Of Malaysia Transferred work visa

I had two passport book attached, my old passport book that hold my Malaysia work visa - this visa valid until 5 Mar 2015 and my new passport book. When I travelled to Penang on Jan 2014, the immigration officer there informed me that I needed to transferred my visa to new passport book.He said "I can hold you here in Penang if I want to until you settle work visa transfer". Then when I touched down in Kuala Lumpur on the same day, the immigration there stamped my passport stated it's only valid until Feb 2014. Hence I gave my passport to my agency to assist me dealing with Malaysia immigration personnel for work visa transferred. The visa transferred price was MYR 100 and it takes just over 2 weeks.

What surprise me was when I finally got my passport book back, the Malaysia immigration did not transferred my visa at all. The explanation I had given from my agency was that the immigration simply said in Verbal "visa has been transferred". But there was no work visa at all in my new passport book, not even a new stamp. It was simply a scam!

This is unacceptable!

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3:52 am EST
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Immigration Department Of Malaysia - Rude immigration officer

Hi, I would like to complain about a immigration officer at 2nd link who Is a corporal and named is hafiz. When I passed by 2nd link yesterday at 14.15 on 2/3/2011. The officer pointed at us and asked us what we discussing about in the car. We were talking about the points of casino in Singapore that offer to us but the officer said I know what you talking...

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3:10 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Immigration Department Of Malaysia Work permit fee

Hi everyone. Under no circumstance send any money to these people. I had exactly the same email from them that pretend is from malaysia airlines. But if you go to malaysia airlines web site you can see this alert:

Http: / / www.Malaysiaairlines.com / hq / en / corp / corp / careers / careers. Aspx

Do not send any money to these bank accounts or reply any email to these people!

Immigration department of malaysia,
Headquarters of the department of immigration,
Malaysia (Ministry of home affairs)
Level 1 - 7 (Podium) block 2g4, precinct
2, federal government administration centre,
62550 putrajaya and federal territory.
Telephone: +[protected]

Greetings from the malaysia immigration department.
We will like to inform you that already your employer have made provisions for your visa / flight ticket through us here in our home office, so every documents regarding to your traveling to malaysia must be done here in our home office because of the mandate we have with malaysia airlines.

Regards,

Mr. Jaha lu

Immigration home office, malaysia
Immigration department of malaysia,
Headquarters of the department of immigration, malaysia
(Ministry of home affairs)
Level 1 - 7 (Podium) block 2g4, precinct
2, federal government administration center,
62550 putrajaya and federal territory.

Telephone: +[protected]

Satellite phone: +[protected]
Immigration department of malaysia,
Headquarters of the department of immigration, malaysia
(Ministry of home affairs)
Level 1 - 7 (Podium) block 2g4, precint 2, federal government administration centre,
62550 putrajaya and federal territory.
Telephone : +[protected]

Ref: our account information

In regards to your request about our account details, we hereby forward to you our account officer's information as follows;

For applicants from asia and middle - east

Bank name: hong leong bank.
Branch: #110 jalan tun sambanthan 50470, kuala lumpur. Malaysia.
Account name: randell roy robert
Account number: [protected]
Swift code: hlbbmykl
Purpose of payment: der - clearance
Amount: usd 1, 250

For applicants from america, western world and africa pay through western union money transfer

Name of sender:. . .
Name of receiver / beneficiary: randell roy robert
Receiver's address: kuala lumpur malaysia.
Text question: country
Answer: malaysia
Mtcn :( money transfer control number) . . .
Province / city money was sent from:. . .
Amount: usd1, 250

On this note, we shall advise you to make the payment through western union money transfer for our faster receipt on the above western union information and then proceed to scan, attach and send the payment slip copy via email to us along side with complete filled visa application form informing us that the transfer has been remitted, this would enable us initiate procurement of requisite documents which should be through within six malaysia working days. After which documents (Hard copy agreement letter, contract appointment letter, prepaid flight tickets and visa inclusive) would be packaged and sent to you via dhl speed delivery to enable you travel down to your duty location to resume duties in record time.
Indicate in your response, convenient hours to receive package on procurement to enable us make appropriate adjustments with dhl documents should be expected within six working days on confirmation of payment information.

Mr. Muta baruka (Account director)

Immigration department of malaysia,
Headquarters of the department of immigration, malaysia
(Ministry of home affairs)
Level 1 - 7 (Podium) block 2g4, precint
2, federal government administration centre,
62550 putrajaya and federal territory.
E - mail: accountunit. [protected]@accountant.com
Malaysiavisa. [protected]@yahoo.com. My

Hope malaysian police can do something against them!

P. Dore

Read full review of Immigration Department Of Malaysia and 35 comments
Update by P.DORE
Feb 10, 2010 3:19 pm EST

And also these emails are PHISHIING:
DO NOT REPLY TO THESE EMAILS!
"accountunit.idm@accountant.com"
"malaysiavisa.permit@yahoo.com.my"
"hilmi@malaysiaairlines-my.com"
" visapermit.process@imigov-my.com"
"career.mas.my@live.com"
...
P.DORE

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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jay kris
, US
Jan 16, 2024 9:03 pm EST
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Dear sir/mdm I'm Kanita 10/1/2024was last day work in Singapore .While back to malaysia I was charged tax for 1pair shoe which I bought in Singapore.As a rules 1pair of shoe is extempted from tax .Which department should I complaint about this. Kindly reply jaykris81@yahoo.com

S
S
Salmanyousaf215
Malakand, PK
Sep 04, 2023 2:30 pm EDT

Rejection problem,in Islamabad Pakistan embassy rejected E-Visa without any comment and any contact.They direct reject visa without providing any information.

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A
Anita Galib
, US
May 30, 2023 7:21 pm EDT
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Very bad service, not fast and not helpful

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T
Thushan Rajitha
, US
Oct 29, 2022 11:21 am EDT

One people said he have friend in immigration .no problem . Everytims call and bothering .please do something .🙏 please do something this is his contact number +[protected]

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Sand78965
, IN
Jan 26, 2019 11:31 pm EST

One illegal person in south city apartment atif mughal from pakistan staying illegal and theft my 2000 rinngit. i am student. He taken my advance deposit also now he is not giving my deposite also. Please help me south city apartment block A, 4floor, house number 21 please help me.

S
S
Sand78965
, IN
Jan 26, 2019 11:27 pm EST

Their aare one illegal person who is living in south city apartment block A 4 floor house number 21 he theft my rinngit 2000 rinngit also . He is from paksitan please help me.

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Johnlch
, MY
Nov 01, 2018 5:24 pm EDT
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please check Beverly hills apartment, phase 2, block j 6-0, so many girls from Philippines, work in pub, make noise, some is illegal, hope immigration can do something.

abu taleb rana
abu taleb rana
, BD
Jul 15, 2017 1:29 pm EDT
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Complain human trafficking against Mohammad Ziarul Islam student of UKM

Dear sir/Madam,
With due respect, this is to inform you that,
Mohammad Ziarul Islam, student of Universiti Kebangsaan Malaysia. (UKM), Passport no: AF 4252770, Citizenship: Bangladesh. Faculty: Economics & Management, Programme: Master in Entrepreneurship and Innovation, Type of Registration: Full Time. Bank account details: CIMB BANK.NAME: MOHAMMAD ZIARUL ISLAM, A/C NO: [protected]
take money from Abu Taleb Rana (Rm 15000) Japan visa processing purpose, S M Abu Sufian (Rm30000) and ten (10) other poor Bangladeshi people per person take money Rm7500 Brunei visa processing purpose.(i already attach this list no-1).
he provide fake and illegal editing all the document with us and say UKM UNIVERSITY give him a project 'Eco fertilizer Sdn.Bhd' agriculture in business, Brunei.
UKM University provide this opportunity him and Urgent need some hiring Manpower in Bangladesh.
So he came with his friend one year ago june, 2016. (Name: Broto Wiguna, Student
Universiti Kebangsaan Malaysia.(UKM)IC NO/passport no: [protected]
Citizenship: Indonesia Registration no: P81421Faculty: Economics & Management
Programme: Master in Entrepreneurship and Innovation Type of Registration: Full Time.
(I already attach this document list-2)
Collected people and take money against Brunei visa processing expenses.

ziarul islam tall with us, as a student have a second home in Malaysia, state of Sarawak, cannot use his Bangladeshi passport, have Malaysian IC.
Also say that, he is volunteer of UKM University. University give him to travel lot of country,
There is no problem to visa processing but do not share public or UKM university people all those thinks it confidential he say.
We are long time waiting for him but one year gone MOHAMMAD ZIARUL ISLAM cannot communicate with us. Month by month lie and cheating with us. Finally 3 0r 4 month ago, Lot of time we try phone or mail but could not response with us. He switch off his Malaysian mobile phone number +[protected], +[protected], +[protected] and deactivate his mail: ziaruldhaka@gmail.com.

After one year went back we talk this issue UKM Bangladesh community,
Student community leader, as a student Mr. Obaidul and Mr. Mahafuz, they know everything.
They cannot help me, they say cannot saw him.

Mohammad ziarul islam not only student of UKM but also involve criminal, cheater, human trafficking and manpower businessman. I have lot of document and call record his unfair activates.

So, honorable sir/Madam, inquiry about all those information, take necessary step for him.
We want judgment and punishment this cheater. Why he cheat with us? Why he
Use the name of UKM take money poor Bangladesh people?
Please kindly help us and refund money.

I am looking forward to having a quick response from you help me find out this criminal.

Yours faithfully
On behalf of the victim
1)Abu Taleb Rana
C/O: Md Abu Bakar
Vill: chandraghona, khondakar para
P.O: khondakar para, P.S: Rangunia
Dist: Chittagong, Bangladesh
Mobile: +[protected]
Email: rana_revive@yahoo.com
2) S M Abu Sufian
C/O: Md Abu Bakar
Vill: chandraghona, khondakar para
P.O: khondakar para, P.S: Rangunia
Dist: Chittagong, Bangladesh
Mobile: +[protected]
Email: sufianr9@gmail.com

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F
faisal khalil
, US
May 26, 2016 6:51 pm EDT

I want to make complaint there are illegal workers in 38 Jalan TK 1/11 Taman Kinrara, Puchong, Selangor. They do not have valid working permit.
Name : Siti Nurkhasanah & Nur Sholikin
Nationality : Indonesian

M
M
Mir Asad Ullah
, US
Dec 31, 2015 9:24 am EST

Aslaam Wa Alaikum, my name is Mir Asadullah Talpur, from pakistan, hyderabad, sindh, my complaint is that one person named SHABBAR ALI lived in Malaysia on student visa has cheated my elder sister says he will arranged WORK VISA and IMMIGRATION for MALAYSIA, my sister send him money, and her and her children passports, but nothing is happened now he is not even taking our call, and send any reply of messages and emails, Please help us and give guidance to what to do? reply me at my email address given below.
best regards, ,
Name: Mir Asadullah Talpur
email: tmirasad@yahoo.com
cell no : +[protected]

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+60 380 008 000

Website

www.imi.gov.my

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