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1.6 395 Reviews

IKEA Complaints Summary

60 Resolved
319 Unresolved
Our verdict: With IKEA's very poor resolution rate, careful consideration is needed. Research their service comprehensively, and read up on how they handle customer disputes. If you face issues, be prepared for potential challenges in obtaining resolutions and explore other service providers as backups.
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IKEA reviews & complaints 395

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M
4:55 pm EDT

IKEA cheating saudi arabia ikea store

POS Order [protected]
Sale Quote SQ0516776
Part no [protected]

Dear sir, please help me

your delivery company cheated me. they bring some parts and lift sofa opened and uninstalled. they told me to sign some paper and left. though i paid for delivery and installation. their reason was they did not bring/forget to bring some parts. they promised to come after 30 minutes. every time i follow up with them they ask me to wait. i waited from 5 pm until 10:30 pm. after this they asked me to contact ikea store. why they cheated me. they said they will come back and never show up after they let me signed some paper. Also my place is far, how can I go to ikea office? Why they asked me to sign the paper? Why shall I go to ikea office though it is there mistake? Why they let me wait 5 hour, every time they say we will bring the missing part and come ?
the person mobile number who ask me to sign is [protected].
Please ask your ikea general manager in Saudi Arabia to stop cheating people and spoil your ikea name.
Please ask your ikea general manager in Saudi Arabia to bring the missing part and install the sofa as soon as possible.
Thank you
Amin
Mobile# [protected]

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1:47 pm EDT

IKEA service in israel

I am having difficulty in getting Ikea Israel to rectify the damage that they caused in assembling a Hemnes two-door cabinet with glass panels in the doors. They assembled some of the shelves upside-down.

Long waits on the telephone bring promises of personnel being sent to recitify and if need be replace, shelves.

I would appreciate it if you would provide me with a contact complaint e-mail address for Ikea Israel, or IKEA international.

Yours faithfully,

Cyril Feinberg

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Ediarch
, IL
Oct 16, 2018 2:17 am EDT

Sent from my iPhone

Begin forwarded message:

From: Edi Segal
Date: October 16, 2018 at 5:50:43 AM GMT+3
To: callcenter@by-ikea.co.il
Subject: המעפילים 22, כפר שמריהו, עדי סגל

בוקר טוב
אתמול היה מרכיב אצלי בשם ליאור.
הוא הגיע ב3, כאשר החלון שנתתם לי היה בין 8 בבוקר עד 5. ב5:00 הוא הודיע לי שהוא לא יכול לסיים את הארונות היום כי יש לו חתונה והוא מסיים לעבוד ב6. ביקשתי שיקשר אותי עם מנהלת הרכבות, אמר לי שלא ניתן. ״תתקשרי לשרות לקוחות״ התקשרתי ודיברתי עם שימי, שהרתיח אותי והוציא אותי מדעתי עם התשובות שלו של תבואי לסניף, אין מה לעשות, אין מנהלת, התור הבא ביום ראשון. אני לא מצליחה להבים את השרות - גם שילמתי, גם הפסדתי יום עבודה, וגם עכשיו אני בלי ארונות (הבנות שלי שמגיעות מהצבא צריכות לחיות מקופסאות? שלא מדבר על כך שאני אפסיד עוד יום עבודה? איך אתם שמים בן אדם שצריך להרכיב 3 ארונות בסוף היום? ואני הבנתי שיש הרכבות עד מאוחר, אז כנראה זאת הייתה בעיה אישית שלא צריכה להיות הבעיה שלי.

מעבר לכך. שהוא השאיר בלגן ואת הזבל זרוק על הרצפה. והדלתות עקומות. הוא טוען שהרצפה מאד עקומה. אם זאת באמת בעיה שאי אפשר להתגבר עליה היה צריך להודיע לי שהידיות יצאו ס״מ אחת מהשנייה בגובה ואני שאדריכלית ומפקחת בנייה הייתי מוצאת לו פתרון. למרות שלפי עניות דעתי עוד אפשר היה ליישר את הדלתות גם כן.
בצורה הנוכחית אני דורשת תיקון וגם אופציה להחלפת הדלתות. העקמומיות הזאת פשוט לא מקובלת.
אני גם דורשת הרכבה מיידית ופיצוי על הפסד של יום עבודה.
פעם ראשונה ואחרונה שאשתמש בהרכבות של Ikea. אני גם אדאג לפרסם לחברים על הבזיון. ןשמעתי כבר שאני לא הראשונה. מדהים שאנשים מוכנים לקבל שרות שכזה.
עדי סגל

היום בבוקר ביליתי 1:40 על הטלפון עם שירות לקוחות. בסוף אמרו לי שישתדלו להביא לי מתקין ביום ראשון, ישתדלו שאני אהיה ראשונה, ישתדלו לפתור את בעיית הידיות, ועל עוגמת הנפש יחזירו לא אצטרך לשלם את ה60 שח. אבל הם לא יכולים להבטיח כלום.

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G
6:32 pm EDT

IKEA customer service

Ordered few push openers 2 weeks ago with projected delivery date in 5 days, received confirmation of order and charge on the credit card, and that was it. Never received shipment confirmation email, never received an order. Tried to call customer service for 3 days - each time waiting on the phone for over 2 hours - never anybody picked up the phone, sent email trying to find my order - never got any response
Service is AWFULL!
I thought to buy entire kitchen cabinet set for one of my flips, not going to happen!
congratulations IKEA you just lost many thousands of dollars, since i will make sure that i share my experience with my real estate investors club members

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8:37 pm EDT

IKEA reject customer from ikea insights community team

" Lure with $$ and then Sold customers' private information to unknown parties!"

On July 27 2017, IKEA insights community (Hilary is the host) invited me to participate their online survey claiming that a participate will earn a $100 IKEA gift card on email body by filling out some information online. They claim all information will remain strictly confidential. After clicking on the link, participants will get paid by e-card of $100. I have filled out my phone number, availability of day, prefer evening hours to be called, and some other information on that survey. On July 31st, I received an email (headline of that email: Online Market research study-follow up) from Jennifer Frank from Ipso-- third party survey group asking me to pick any day from August 1st to 4th for a 75 minutes interview. I wasn't aware if this person is from east coast or from IKEA or where, I replied with please contact after 5 pm at PST on wed or Thursday. There wasn't any business title or brief introduction on that email. She then replied saying that there is not any schedule after 5 pm eastern at this time, please send me your availability for next week August 7-August 9. Jennifer also wrote " if you participate you will be paid $100 for your time" I was starting sceptical about how reliable is this from Ikea on compensation because Hilary, the host from ikea insights community, stated $100 ikea gift card; while Jennifer said $100 will be paid for the time. I see three different answers here: gift card, e-card, and $100. Such a big corporation how can one says this while the other allow to say different thing! On August 2, I replied to Jennifer that I am available on August 7th to participate the survey. Immediate one minute after I sent out that email, she replied with "we are fully booked for this study." I have emailed Hilary on the same day asking what was happening after being asked for schedule and then everything has gone vanish. I also asked if Jennifer Frank from third party market research group. There is not any solid response from Hilary or ikea insights community team. With the bad attitude from Hilary or the support team ignoring customer, I'd recommend IKEA Corporate please re-train the staff be responsive, honest, integrity. Also please stop luring customers with compensation for private informations and then disappoint customers stating there isn't any study available. Customers won't be able to know if Ipso( Jennifer) is truly assigned from IKEA or is that another scam market group. With the incident above, the insights team will ruin IKEA business image in the long run not being trustworthy! Please stop luring with gift card or ecard while selling customers' info to Unknown party.

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Update by CarolC21
Aug 04, 2017 2:58 am EDT

" Lure with $$ and then Give Away customers' private information to unknown parties!"

On July 27 2017, IKEA insights community (Hilary is the host) invited me to participate their online survey claiming that a participate will earn a $100 IKEA gift card on email body by filling out some information online. They claim all information will remain strictly confidential. After clicking on the link, participants will get paid by e-card of $100. I have filled out my phone number, availability of day, prefer evening hours to be called, other information, and marketing questionnaire on that survey. On July 31st, I received an email (headline of that email: Online Market research study-follow up) from Jennifer Frank from Ipso-- third party survey group asking me to pick any day from August 1st to 4th for a 75 minutes interview. I wasn't aware if this person is from east coast or from IKEA or where, I replied with please contact after 5 pm at PST on Wednesday or Thursday. There wasn't any business title or brief introduction on that email. She then replied saying that there is not any schedule after 5 pm eastern at this time, please send me your availability for next week August 7-August 9. Jennifer also wrote " if you participate you will be paid $100 for your time" I was starting sceptical about how reliable is this from Ikea on compensation because Hilary, the host from ikea insights community, stated $100 ikea gift card; while Jennifer said $100 will be paid for the time. I see three different answers here: gift card, e-card, and $100. Anyways just something suspicious and with such a big corporation how can one says this while the other allows to say different thing! On August 2, I replied to Jennifer that I am available on August 7th to participate the survey. Immediate one minute after I sent out that email, she replied with "we are fully booked for this study." I have emailed Hilary on the same day asking what was happening after being asked for schedule and then everything has gone vanish. Basically flaking on prospective customers after taking what they need. I also asked if Jennifer Frank from third party market research group. There is not any solid response from Hilary or ikea insights community team. I know the support team received my emails because automatic reply was received. As of now I still haven't received any explanation. With the bad attitude from Hilary or the support team ignoring customer's inquiry, I'd suggest IKEA Corporate please re-train this team be responsive, honest, and integrity. As well as please stop luring customers with compensation for private informations and then disappoint us saying there isn't any study available. Then why bother forming the community group trying to make people angry and not shopping there?!? With the incident above, the insights team will ruin IKEA business image in the long term not being trustworthy! Please stop selling or transferring customers' info or questionnaires to Unknown party.

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9:40 pm EDT
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IKEA customer service/returns/online purchase

I went to The Burbank, CA location for a return that I originally canceled 1 day after ordering it but still received due to your inabilty to accomodate email requests in less that 48 hours . The person at the returns counter totally ruined the experience for me, The lady with the cashier ID [protected] worked at the express counter, it was just myself and another person(an elderly lady) in front of me who she treated so rude too, I had one item to return(purchased online), she said that she couldn't help me since I don't have a receipt and I have to get a number and wait, I explained to her that I bought the item online and I will be more than happy to show it to her, as it clearly stated on their website that the confirmation email is ok, she replied: no, you have to get a number and wait for the other counter, people kept coming up to her counter and getting served and the people with numbers were sitting and waiting, it took 45min for my number to get called, what do you know? I get called by the same person, when I went back to her counter, I was totally confused so I asked her: why couldn't she do it 45min ago? obviously, she could. she just mumbled annoyingly: no, I couldn't. I really think management need to either do something about the quality of the employees they hire, you simply can't work in a customer service position and you lack the basic human interaction skills, or educate their employees about what is an acceptable form of receipt.

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11:54 am EDT
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Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

IKEA delivery

I purchased a PAX wardrobe and opted to have it delivered. Two shelves (Komplement KOMPL shelf) were damaged and the screws were missing from the (Komplement KOMPL clths rl).
When I returned to the store to resolve this issue, I went to the exchanges and returns line. The woman assisting me refused to exchange the items. She instructed me to go back into the store and reorder the damaged and missing parts.
This was a severe waste of my time and defeated the purpose of having my items delivered.
I ask that my delivery fee of $100 be reimbursed to me.

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Resolved

Ikea apologized and refunded my credit card for only half of the delivery fee that I paid. They suggested that I call in the future. I actually did call, twice. I sat in the queue for over 45 minutes two separate times. No one ever picked up my call. I will no longer be shopping with Ikea.

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9:45 am EDT
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IKEA online order still not received

I ordered a desk and some small items from Ikea online with delivery to Padua (Italy). From the courier's website the goods were picked up from Piacenza and have arrived in Padua (distance of 230km) but I've now been waiting for ten days for delivery. I've contacted Ikea practically every day but all they can do is say that they have "opened a procedure" and "are urgently reminding the courier".
Any other large company would have sent another shipment (as Amazon.uk have done for me in the past). Other furniture companies like Maisons du Monde can ship an order that arrives within 3 days (and in this case from France to north east Italy)!

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5:54 pm EDT
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IKEA delivery of items

Dear Sir / Madam,

I purchased in excess of $1, 000 worth of items from your company, which IKEA reported delivered to my address on 7/8/17. As it stands on 7/11/17, no such delivery has arrived, and - despite repeated conversations with your customer service - there is as yet no fixed date for a successful delivery. The delay is preventing my family from moving into our new apartment and hurting my business.

My IKEA order number is [protected]. Please advise me of the exact time that my items will be delivered within the next 72 hours before I involve my legal team in pursuit of full refund plus damages.

Most grateful,

Danielle Costigan
[protected]

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7:14 am EDT

IKEA delivery service

I purchased a few furniture whereby a bissa shoe cabinet and brimnes chest with 3 drawers have been paid for delivery. (Sales order 362-s050863. Ikea malaysia, jalan cochrane)

The furniture was purchased on 23rd june 2017 with delivery to be made only on the 30th june due to eid holidays. I agreed with that date as that was my last day of leave from work.

However no delivery was made on that day and I only received a call on 1st july to inform me that there was miscommunication between ikea and the delivery provider. They apologised and advised thay the delivery will be at no cost and I have no choice but to agree for the delivery to be made on monday, 3rd july at around 6 pm.

I left work early and rushed home. I waited until 7+ and as it is nearing 8 pm. The security at the entrance to my house area is getting concerned and they had to eventually informed me that they would not allow such late delivery. Ergo, I called ikea.

Ikea picked up my phone and after giving them the details, they told me that they will call me back.

To my surprise, when they called back, there was no record made of my delivery and the ikea personnel who called me suggested for delivery to be fixed on 6th july.

I just blew my top and told her that this is the 2nd time I have to make arrangements to be away from office and they expect me to do it again!

I am very upset with this whole situation. If there is a regulatory body I can complain to or class action I need to be in, I will join forces. I never thought I would get such rubbish service level from a company like ikea. Simply sickening.

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8:41 am EDT

IKEA customer service/ delivery

I Ordered pieces to assemble a desk, the delivery should of included 3 pieces and I only received 2. I called IKEA and was told they forgot to add the third piece the table top and it will take up to 12 days to get to me because they are behind in processing orders.

Customer Service line, not friendly or understanding and when I called them 9am on the dot I still didn't get a rep until 31 minutes later.

This is the first time I ever purchased with IKEA and once I get my last item delivered it will be my last time. I will also make sure to tell family and friends about this experience if they ever decide to purchase from IKEA to let them know what they are getting into.

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11:39 pm EDT

IKEA delivery

I bought 11 items on 6/16/17 and scheduled a delivery the next day. No one came and I was informed to reschedule. Rescheduled to 6/23 but got call asked me to contact IKEA because of some "discrepancy". I went to the store and rescheduled the next day but still no show. I called XPO twice. Interestingly, they told me delivery got delayed in the first call and they told me they didnt even have the merchandise in the second call! I went to store again and IKEA staff told me they could reload items from the store and reschedule for the next day. So I waited and waited. Nothing happened. I called both parties and both told me my order is rescheduled to be delivered the next day without even asking my availability? I called customer serv. ending up with order cancellation. The reason I got from him was even more ridiculous, holiday season? I can tell the customer serv. is happy because order cancellation is the easiest solution for him. They do this on purpose.

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6:56 am EDT
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IKEA kitchen remodel, unethical methods

I paid $100 for kitchen remodel plan to Ikea. The contractor, [protected]@scituatecaseworks.com, showed up and gave some ideas. He was to formalize the plan. Never a response and ignored emails. Went to Ikea, Avon, Ma. Talking to salesperson, who was interrupted 3 times by supervisor to go to lunch. After the third time the salesperson walked away after supervisor continued to harass her. No other help present. Emailed Ikea, said sorry no refund.

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7:53 pm EDT
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IKEA online ordering/customer service

I placed a large furniture order on May 23, the order was paid for and I received a confirmation email as well as an email showing my order and an estimated date of delivery of June 5th. By June 6th I had I had not heard anything from Ikea or the delivery service. I proceeded to call the support number provided on the email. I waited an hour to get through to speak to a rep who proceeded to put me on hold another 20 minutes before the call was dropped. I called back, another 45 min on hold until someone picked up and notified me that my order was cancelled in ikea system. She mentioned the order was placed at 11:30 at night and the payment was not recieved until 12 so the transaction was cancelled. I was very upset because I was not notified about this! I asked to speak to a manager and she transferred me where I waited on hold another hour to speak to a manager. I spoke with shakira, who was in no way helpful or sympathetic to the fact that I was never notified by IKEA that my items would not be coming especially because I am due to give birth in two weeks and needed my furniture asap! She proceeded to tell me it was my fault that the transaction was declined. My bank did not decline the order, IKEA did! She said the best she could do was offer a 30 dollar gift card and reorder my items which would take another 14 business days! I declined because of the lack of customer service I have received. This was. 1, 400 order I was waiting on for two weeks! This customer service is unacceptable. I have never dealt with such poor service.

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10:52 am EDT
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IKEA never get the feedback

im trying and trying and trying contact Ikea from email or phone but I could not get any feed back... I bought a dresser but nobody tell me where this is and the delivery data was May 24 and today is Jun 1st and nothing any news nothing nothing ... how I cancel this purchase, because if the delivery quality is like this the peace should be same... I will never will buy here again... the customer is like a trash for IKEA.

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11:15 pm EDT

IKEA customer service

I was denied the return of 2 ikea items because my brother whom helped transport the items had done previous returns. The manager refuse to return my items based solely on my brother's presence. She called security who told me "to get this ### out of here" meaning the products that I once paid $ for now is considered "###". I'm starting a ban ikea movement in my town.

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1:53 pm EDT
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IKEA order not delivered - refund does not match purchase price

I had an order which was not delivered. The refund of that item does not match the total of my re-order of the exact same item.

I have spent over 2 hours on the phone in 2 days trying to get this resolved.

The difference is $86.70.

IKEA chose the delivery company which lost my order - not me. IKEA is wrongfully withholding my funds because they have to file an insurance claim!

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5:34 am EST

IKEA I am very disappointed with ikea!

I bought a dining set from Ikea and paid some extra money for home delivery. I was satisfied with almost everything but unfortunately delivery team was careless and they damaged one of my chairs. I contacted Ikea main office the same day and explained what had happened but there was no reaction. The person I spoke to said that they will check on my issue and contact me back later. Of course they never bothered to do that.
I went to our local Ikea store and told them that I wanted to get a replacement or a refund, but they said that they were not able to do anything. Store staff said that I had to contact their head office. As I already said - head office did not care. I am very disappointed with Ikea!

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7:01 am EST

IKEA defective table

I bought a dinner table from a local Ikea store and paid for delivery service. When I paid for my table at the store everything was fine with the table. I checked it several times and did not find any damages. One the delivery day when I checked it again there were several scratches on the surface of the table. I refused to accept it and told the delivery guy that he can take it back to the store. Next day I went to Ikea and demanded a full refund, but they refused and said that there was no reason for them to do that. They tried to make everything look like it was my fault and that I was the bad guy. I consider myself a victim of this scam! I'm 100% sure that those were two different tables and that they tried to sell me defective one. I will not give up until I get a full refund!

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2:51 am EST

IKEA very poor service and there is no way to exchange

I was looking for an office chair and went to Ikea to find one. I found a perfect one and decided to buy it, and I also want to mention that comparing with other sellers Ikea had more reasonable prices. So I purchased my chair but I did not notice that it was defective. I know that was my fault that I did not check it more carefully but that was also their mistake. That showed that they did not check their products at all. Anyway I came back to the store and asked for a replacement but they refused and said that I need to prove that chair was already damaged when I bought it. I had nothing to say. Person I spoke to was not nice to me and he clearly showed his disrespect towards me. I also spoke with the store manager which said that exchange was not possible. I'm very disappointed with Ikea!

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7:26 am EST
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IKEA kitchen cabinet

I took an entire income tax check and drove over 3 hours one way to buy a cabinet at ikea near ft. Worth, texas. When we began putting it together a major part was missing. I called customer service and they informed me I had to drive all the way back with my receipt. I work 2 jobs so this took a little while to get back. I picked up the part, finding out from the manager I was misinformed... Tbey could have sent my part! I was in the process of redoing my kitchen... And had to put it on hold for a bit. I had to get someone to put it togethet... Only to find the continuance of more problems. It is not the cabinet I purchased! It is a lot smaller, the two bottom drawers look like they belong in a file cabinet, it didnt have the legs, and I have 2 extra parts... Which I think were the front of the drawers tht were in the one I picked out. I had to spend another 20.00 for legs. To ice the cake I spent a lot on lights and the device they all plug into... They are 36 in. Long. My cabinet is around 221/2 inches wide... Cannot use them! That was a major attribute for selecting the cabinet I did. This cabinet is by no means a $600+ that I paid for my dream cabinet! Im disappointed and want the cabinet I purchased.

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IKEA Customer Reviews Overview

Ikea is a well-known furniture retailer that offers a wide range of products for home and office use. The company has a strong reputation for providing affordable and stylish furniture that is easy to assemble. Customers appreciate the convenience of shopping at Ikea, as well as the quality of the products they purchase.

One of the most positive aspects of Ikea is the company's commitment to sustainability. Ikea has implemented a number of initiatives to reduce its environmental impact, including using renewable energy sources and reducing waste. Customers appreciate the company's efforts to be environmentally responsible and often choose Ikea products for this reason.

Another positive aspect of Ikea is the company's customer service. Ikea has a reputation for being responsive to customer needs and concerns. Customers appreciate the company's willingness to address issues and provide solutions in a timely manner.

In addition to its commitment to sustainability and customer service, Ikea is also known for its affordable prices. Customers appreciate the fact that they can purchase high-quality furniture at a reasonable price. Ikea's products are often compared favorably to those of more expensive retailers.

Overall, Ikea is a popular choice for customers who are looking for affordable, stylish, and sustainable furniture. The company's commitment to customer service and environmental responsibility has earned it a loyal following. If you are in the market for furniture, Ikea is definitely worth considering.

IKEA In-depth Review

Product Range and Quality:

IKEA offers a wide variety of furniture and home decor products, catering to different styles and preferences. From modern to traditional, their range is extensive and diverse. The quality of materials used in their products is commendable, ensuring durability and longevity.

Website Design and User Experience:

The website is designed with user experience in mind. The navigation is intuitive, making it easy to find products within specific categories. The search functionality is efficient, allowing users to quickly locate desired items. The website speed is impressive, ensuring a seamless browsing experience.

Pricing and Value for Money:

IKEA offers competitive pricing for their products, providing value for money. When compared to competitors, their prices are often more affordable without compromising on quality. Additionally, they frequently offer discounts and promotions, making their products even more budget-friendly.

Customer Service and Support:

IKEA's customer service is highly responsive and helpful. They promptly address customer inquiries and concerns, ensuring a satisfactory experience. Support channels such as phone, email, and live chat are readily available for assistance. Their return and refund policies are fair and accommodating.

Delivery and Shipping:

IKEA offers various delivery options to cater to different needs. Their delivery speed is commendable, ensuring timely arrival of products. The packaging and handling of products are done with care, minimizing the risk of damage during shipping. They provide tracking information and maintain clear communication throughout the shipping process.

Store Experience:

IKEA stores are well-organized and have a thoughtful layout, making it easy for customers to navigate and find what they need. The availability of products in-store is generally good, ensuring a wide selection for customers. The staff is knowledgeable and readily available to provide assistance and guidance.

Sustainability and Ethical Practices:

IKEA is committed to sustainability and ethical practices. They prioritize the use of sustainable materials in their products, contributing to environmental conservation. They actively engage in environmental initiatives and promote fair trade and ethical sourcing, ensuring responsible business practices.

Customer Reviews and Ratings:

Customers generally express high satisfaction with IKEA's products and services. Positive feedback often highlights the quality, affordability, and variety of their offerings. Negative feedback is relatively rare and typically relates to occasional issues with delivery or assembly. Average ratings on review platforms are consistently positive.

Warranty and After-Sales Service:

IKEA provides warranty coverage for their products, ensuring customer satisfaction and peace of mind. The duration of the warranty varies depending on the product. Claiming warranty is a straightforward process, and IKEA offers repair and replacement services when necessary.

Online Shopping Experience:

The online shopping experience on IKEA's website is seamless. The checkout process is smooth, and multiple payment options are available for convenience. Customers can easily track their orders and receive timely updates. The packaging of products upon delivery is secure, ensuring products arrive in excellent condition.

Brand Reputation and Trustworthiness:

IKEA has a long-standing history and a strong brand reputation. They are known for their trustworthiness and reliability, consistently delivering quality products and services. Their commitment to customer satisfaction has earned them numerous awards and recognitions in the industry.

Social Media Presence and Engagement:

IKEA maintains an active presence on various social media platforms. They are responsive to customer queries and feedback, promptly addressing concerns and providing assistance. Their social media content is engaging, featuring updates, design inspiration, and interactive campaigns.

Accessibility and Inclusivity:

IKEA strives to ensure accessibility and inclusivity. Their physical stores are designed to be accessible to all customers, including those with disabilities. The website is optimized for online accessibility, catering to people with disabilities. They also promote inclusivity in their product range and marketing efforts.

Innovation and Technology:

IKEA embraces innovation and technology in their products. They integrate technology to offer smart home solutions, enhancing convenience and functionality. Their online tools, such as virtual room planners, enable customers to visualize and plan their spaces effectively.

Community Involvement and Corporate Social Responsibility:

IKEA actively engages in community involvement through various initiatives. They support local communities through charitable donations and partnerships. Additionally, they encourage employee volunteer programs, fostering a culture of giving back and making a positive impact.

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IKEA contacts

Phone numbers

8800 234 5566 800 4532 More phone numbers

Website

www.ikea.com

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