SUBMIT A COMPLAINT

IKEAgoods not received

Order #[protected]

Order originally placed 9.10.18.

Received an email stating order then delayed till 13.11.18.

Order still not received as of today. I have spoken to TOLL multiple times who originally said it was on its way then said it was damaged and then said it was returned to Ikea 22nd November (Con Note # [protected]) and signed by Mickheal.

I have tried to call Ikea 3 times and each time have been on hold for more than 5 minutes.

I have not received a response to any emails since the 15.11.18 which I consider very unprofessional and has now led me to make an official complaint.

As a frequent shopper at Ikea I have found this experience extremely disappointing. I live in a rural area and depend on online shopping for many retailers, Ikea being one of them.

I would like this addressed as a matter or urgency please.

Ka
Nov 27, 2018

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