IHouse Web Solutions reviews and complaints
The good, the bad, and the ugly - discover what customers are saying about IHouse Web Solutions
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On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used IHouse Web Solutions's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.
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Told one thing did another
I was a customer for 6 years when they approached me to abaden my listing with them and they would migrate all of my information to a new site with better tecnolgy and the same address. So I paid for 12 months in advance and they did not migrate the info. I had to pay my staff to do it. Then they continued to bill me for the old web site and when i came to them with the mistake thay siaid tough were keeping your money.
I am verry unhappy I feel I have paid a premuem price for there service and they treted me unfair. I would recomend not doing business with Ihouse !
False advertising
We ordered a website through IHouse web solutions, www.ihouseweb.com . Their salesman told us it would auto update from our MLS and it would submit All our listings to several larger websites like, oodle.com, trulia.com ect. Well they did NOT tell me you can’t do both. And to have the listings auto updated on our website that it would cost about $20 to $30...
Read full review of IHouse Web SolutionsFraud and scam
We ordered a website through IHouse web solutions, www.ihouseweb.com . Their salesman told us it would auto update from our MLS and it would submit All our listings to several larger websites like, oodle.com, trulia.com ect. Well they did NOT tell me you can’t do both. And to have the listings auto updated on our website that it would cost about $20 to $30 more per month for that feature!
Now I asked them back in august to shut off the auto update, which they claim they did, but they kept charging me for it. I have asked for a manager or supervisor to call me back 5 times now over the course of 3 months and have yet to receive a call back. The second to the last person I talked to, hung up on me when I asked to speak to a supervisor.
After talking to several employees in many departments it is apparent that there is a major lack of real communication at Ihouse web solutions and the salesman and a good portion of the staff, do not understand the products and how they interact together which has cost us a great deal of time and frustration and I’m sure it is costing others as well.
I finally received a call back form the Customer Service Supervisor. I explained that we signed up with them understanding that the website will auto update our listings and submit them to the larger network of websites. She told me yes that is true! But it’s not true you can only do one or the other. Then she also said that we didn’t need to spend the extra $20 - $30 extra per month that it came with our package. But their employee said back in June I needed it in order to have the website auto populate. We left it at closing the account and going to call our credit card company to try and get back some of the lose money.
The complaint has been investigated and resolved to the customer’s satisfaction.
Wow! Sounds like a definite lack of knowledge re: thier platform! I was going to go back to them; since I was with them quite a few years, before they changed thier marketing & pricing.
Who are you using now? How long have you been with them & how would you rate them for lead capture? Thanks.
Wow! Sounds like a definite lack of knowledge re: thier platform! I was going to go back to them; since I was with them quite a few, before they changed thier marketing & pricing.
Who are you using now? How long have you been with them & how would you rate them for lead capture? Thanks.
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