IHOP
reviews and complaints

Look my 3yr old daughter to breakfast, ordered her the jr. rooty tooty which has 1 egg, 1 pancake, 1 sausage and 1 strip of bacon. This was $5.49 and there are no prices on the kids menus. Then I asked for a side of fruit for her and an apple juice. My breakfast was 7.49 and my drink was 1.99. When I got my bill it was $23 and some change. I couldn't believe it. As I overlooked the charges I was amazed. Her side of fruit was $3.99. The fruit bowl so was not worth it. It had 2 grapes, 2 pieces of watermelon(kid bite size), 2 pieces of cantaloupe(kid bite size) and 2 pieces of honeydew(also kid bite sizes) When I brought it up to the waitress she said ya that's what it cost, take it up with the front and maybe they will take it off the bill. Well all I got was you should of asked how much it was. It is all pre measured its only 4oz. My response was do you think I would of payed 5.49 for the meal, 1.99 for a drink and 3.99 for fruit $11.50 for a 3 year olds breakfast when mine was only 9.49. All I got oh well. You should of asked. I will never go back there again even thouth it is only 2 milage from my house. They should really look into customer service and what thing are realy worth.

10/29 To whom this may concern: about four years ago my mom and I went to ihop on taylor rd. in cheaspeake virginia, we order our food . I can't remember what my mom had but I had french fries and a sub. I had only taken a few bites when the largest roach I have ever seen come walking out of my french fries. I was shock, that only happen thru hear say. I called the waitress over and told her about it. by that time the roach had crawed off the table. The waitress was so not believing me, she acted in such a non caring way that my mom and I got up and left. I have not been back since [and I only live a half mile from ihop] till last week on a sunday, where we went there after chruch because we were so hungry, and we wanted breakfast, and there was no other place really to go. it was so much better than before. I just wanted to let you know that it is much improved. Sincerly judy upton

I always order my egg whites cooked. This restaurant seems to not be able to do that on a very consistent basis. The State Health Department requires them to make a posting on their menu to the effect that "undercooked eggs are a potential health hazard". Runny egg whites on my plate are unsightly, unappetizing, potentially unhealthy and just plain disgusting. I am a cancer survivor and can not (NOT) eat something that has questionable preparation.

On March 18, 2002 My family and friends family went to IHOP in Waldorf. We already had a problem because the place smelled like mold. My family used to visit IHOP frequently until this day. We all ordered our food. I had ordered Biscuts and gravy. Well, the food came out and the woman was handing the food around so everyone's hands were full. Next thing we know, she places the hot plate of biscuits and gravy in front of our toddle (15months at the time), of course we tried to grab the plate real quick, but before we could he put his right hand in it, thinking it's his food. He starts screaming, the server walks away.

We were trying to get the gravy off of his hand. He burned his left hand trying to get it off himself. I ran to the bathroom and got a wet paper towel, the gravy just stuck to him. The server came over and we demanded the check and asked to speak to the manager. The manager then comes over and asked us what the problem is, so we told him what happened, not like he couldn't hear it. We also told him that we want to leave and get him to the hospital, because his hands were bubbling.

The manager kept us at bay for almost 30 minutes. We told him we were leaving and then we got up to walk out. All of the sudden he gives us our check. We didn't eat, and left everything on the table. We walked up to pay so we could finally leave. I asked him to write his name and the servers name down so I knew how to contact regarding his medical bills. He starts arguing with us, telling us our son had no business putting his hands in the food. I said 'excuse me' and he continues, 2 people were behind us, so I told him to let me pay my bill so I can get him to the hospital.

He then looks at the people behind us and tells them not to worry about their bill, and he was sorry for there inconvenience. Really! I just stood stunned, he then says, what the F*** is my problem, I told him to just let me pay my bill. After that he proceeded to call me a ### and told me to give him my F-ing bill. When I told him that he had it, he started up some more, so I said 'that's it' I'm through, and walked out.

My son had to see his regular doctor the next day and she was overwhelmed by what happened. Unfortunately, there isn't too much they can do for him because of his age and he's small. She could only give him a ointment to apply when he feel asleep. By Friday of that week, he ended up with an infection in the blister; they were starting to pop.

After trying to contact IHOP for a month, someone finally calls me and asks that I have his doctor send a fax of his situation. She also makes the comment, 'You need to understand that the server was only 17 and does not have children of her own.' They sent them one stating that he did receive 2nd and 3rd degree burns to several of his fingers on both hands and would be scarred as a result. We didn't hear anything more, so I sent numerous e-mails to IHOP, finally we contacted by their insurance company a month and a half ago. The insurance man came to our home and took pictures of his scars.

We were told that they would contact us asap as to how they will settle this. I still haven't heard back. I just sent a e-mail telling IHOP that if this isn't resolved, I would turn this over to my attorney. I have given these jerks ample time to try to help the situation and the only response I get form them is, 'it's your son's fault' and 'sorry, but what do you want us to do?'. If I hear back, I will update this report as to what they want to do.

MasterCard's Merchant Rules prohibit merchant's from requiring identification to process a credit card transactions on signed credit cards. After dining at IHOP I provided my MasterCard for payment and was asked for ID, which I declined. They asked for another form of payment as their "policy" required ID. I told them I had no other form of payment and was threatened with arrest for 'dine and dash' and 'theft of service.' Until my wife finally paid. Unacceptable, Merchant should know the rules.

We have this IHOP nearby that we started to go to, but then decided to avoid. Because the place STINKS! It stinks literally and it makes you stink as well - in 15 minutes of dining there at the furthest table from the kitchen your hair, clothes and even the hand bag will smell so bad, you have to immediately take a shower and do an urgent load of laundry. If you have a romantic date - don't go there! You will not enjoy getting close to each other after that! We told the manager over and over again about the poor ventilation, but were ignored. I wonder if someone else, too, has complained! This place is NASTY smelling!

iHOP Restaurant

3750 S Clack St
Abilene, TX 79606
[protected]

I always order my egg whites cooked. This restaurant seems to not be able to do that on a very consistent basis. The State Health Department requires them to make a posting on their menu to the effect that "undercooked eggs are a potential health hazard". Runny egg whites on my plate are unsightly, unappetizing, potentially unhealthy and just plain disgusting. I am a cancer survivor and can not (NOT) eat something that has questionable preparation.

Ihop #5521 9540 Colerain, Cincinnati,Ohio. My husband and myself choose ihop for a meal July 29,07 at about 3:00. We placed our order of their special, buttermilk chicken, mashed potatoes, slaw and cinn. rolls. We waited 30-4O- min. for meal. We got everything but the rolls, the waiter#181 Adam W told us it would be a few min. 3 times. We ate all our meal still no rolls. We give up and went to pay, he was very rude when we ask for discount on our bill being we did not get all we were paying for. Adams response was the rolls were free and we only got the other food on the menu. We will never eat there again and will tell other about our experience. Earl and Jauhnell Sawyer.

Last night my wife and I ate the Cypress Park, Los Angeles, CA IHOP. I was very disgusted to find a piece of dirty plastic in my spinach salad. The piece of plastic resembled that of a portion of a coffee pot handle. I voiced my concern to the server who then called the manager (who never came to the table).

At a minimum, I expected a sincere apology from the manager and not to be charged for the salad. I got neither.

The manager offered to give me a 20% discount on my total, but this would have amounted to only about half of the price of the salad. I objected to the offer and replied that my dining experience had been ruined and told the manager that I would pay full price and never eat there again. I had been a regular customer for the last eight years.

I visited Ihop on 11/17/2006. Im not a big fast food eater. I probably dine out a good 10-15 times a year. The problem began when I found a piece of hair in my food. The waitress notified the manager of this incident. He told her to tell me that he could only take 10% off my bill. I personally think that that was insulting . i asked if i could speak w/the manager. The manger came to my table and told me that he was willing to bet that the hair did not belong to any of his employee's and that he was quit sure that it had come from either myself or my daughters hair. I was totally offended. I asked for my check so that I could leave. As I was leaving one of the other customers in the restaurant stopped me and told me that she could not believe his response. She gave me her contact information just in case I would need a witness. As I was leaving the store I decided to call and friend for legal advise regarding leaving and refusing to pay. The manager called the police on me and told me that I needed hurry up and leave his store. So i decided to wait on the police in my car. In the end the officer suggested that i pay the bill and file a complaint. In the presence of the officer the rudeness continued. For some reason the manager did not want to give me my receipt. After asking for it a second time he finally gave it to me and told me to get out of his store and to never come back because I was not welcome. I could not believe the humiliation that id gone through because I found hair in my food.

This incident took place at the Ihop 10910 New Halls Ferry Road in Ferguson, Mo 63136