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IHOP review: food poisoning 47

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3:27 pm EST
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Lesson for today: If you get food poisoning, make sure to get someone to take you back to the restaurant you get it from and get sick there. Because there is no way to test for food poisoning and there isn't a mass outbreak of sickness, you won't get anything! I am adding IHOP to the list of places I will never eat again. Just go to YellowPages.com and read the review I put up for the Waldorf MD location. UGH!

My account to the insurance company:

My husband, 2 yr old daughter and I visited the Waldorf, MD IHOP location on 12/9/11. My husband ordered a pancake platter, my daughter had the kids' french toast, and I ordered the Big Steak Omelet.

I always order this omelet without fail - No hashbrowns inside, on the side; English Muffin instead of pancakes; sour cream on the side. We checked out at 11:51AM.

Around 6PM I began to have discomfort in my stomach accompanied by belching that smelled like rotten eggs. This went on for a few hours, I could not take any medicine for this feeling as I was 39 week pregnant. I didn't have any other food for dinner/snack because I knew it probably would be coming back up. This is the only meal I had all day. Around 1AM 12/10/11, I began to feel the need to vomit. I was running, as fast as I could considering my condition, to the rest room ever 30 - 45 minutes, vomiting, belching and having severe diarrhea (all at the same time) for the next few hours. Once I had pretty much evacuated my system of any foods and liquids, I was able to go to the ER at Southern Maryland Hospital Center. There I was given IV fluids and an anti-nausea shot. The physical stress did not affect my child who was born 5 days later. My husband and daughter did not have any signs of illness. I had no further incident once I was discharged from the ER. I drank clear fluids and ate toast & crackers for the remainder of the day.

When I spoke to a manager at IHOP, he brushed me off stating "We cook a lot of eggs and a lot of those omelets so I don't think you got food poisoning from us. I'll take your information anyway, but you didn't get it from us." All it takes is one bad egg or egg product or other food item, a contaminated utensil, or dirty hands to get sick. As I stated before, I eat this particular omelet all the time, my husband doesn't even bother asking what I want when we go to IHOP, he knows it is always the same thing. We have eaten at this location a handful of times over the past 2 years with no incident.

This is my statement to the best of my knowledge.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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47 comments
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imjustme
imjustme
Sandy, US
May 14, 2010 1:52 pm EDT

10-15 minutes is extremely poor customer service if your waiter/ess hasn't at least stopped to reassure you in any way. It's an IHOP for Christ's sake, not a 5 star 5 course restaurant.

My last experience with IHOP was indeed my last. We went in fine, ordered lattes, and they brought us those. That was the last we saw of our waitress. After 30 minutes we got up and left. The one thing they did do right was when we tried to pay for the coffees they apologized and insisted we didn't need to pay.

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pooba
Lexington, US
Jun 07, 2016 4:32 am EDT

sounds like you wanted the bone in ham meal but paid for and recieved the pancake combo w/ ham. dont like it go somewhere else. stupid ###. wah my foods not right probably because you are a ### who cant order and wont remember what you got.

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wellthen
Cincinnati, US
Dec 15, 2009 4:25 pm EST

10-15 minutes? Might as well just microwave your own food at home if you want to eat in 10 to 15 minutes. In a restaurant 10-15 minutes isn't all that bad. I eat at the Ihop in my area all the time and it takes about that long. Also as for being busy with everyone but you...I have news for you: you aren't the only one in a restaurant when you eat out. Some don't realize this.

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wycliff
, US
Jul 19, 2009 5:46 am EDT

If you have medical documentation that shows conclusively the food was a direct link to the sickness, then sue.

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Harper
, US
Apr 01, 2009 8:11 pm EDT

The new Callaway foods on Hwy 22 right past Star ave has bad meats, there cheap and so far I have bought meats from there twice and both times it wasn't good. I have heard of other problems with that store.From now on I will buy my meats from Save A lot.At lest there meats are not rotton.

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Veedub447
,
Apr 02, 2008 6:55 pm EDT

You got bad service at IHOP? Let me give you a clue.. you were at the IHOP.

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dirk campbell
,
Mar 14, 2008 3:24 pm EDT

You abscence will be met with much glee. Folks like you need to spend a day in the shoes so to speak. I am guessing the food was not wrong, but in fact you got exactly what you ordered, but I am quite sure you are capable of ordering the wrong thing. So take your 8 years of things being right and move on down the road if one visit in 8 years has you heading on down the road. Good Riddance!

Larry

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