IHOP
reviews and complaints

My husband and i went to the ihop on i-40 and ross osage tonight(jan 1 2019) and very disappointed my biggest complaint is the side salad, omg i was ashame all the money the company makes u cant afford to give the customers a good salad, with more than just romain lettuce, 2 slices of tomato and 2 slices of onion ? the waitress apologized for the looks of the salad, she said it wasnt them who had to make the salad that way, its corporate 's idea ! well corporate sucks ! my husband ordered country fried steak and had to get doubled mashed potatoes because they were out of corn, ! both our meals were cold, that sucked !the coffee was warm, not hot in the coffee pot brought to the table and cost $2.59 each for small glasses of iced tea and chaege for coffee, to seniors? u ihop is outrageous! we wont be going there !

The ihop on University Parkway in winston salem are very rude and disrespectful to some of the employees. While other servers are fussing an cussing they only fuss and bicker with certain individual about their job performance and not focus on anyone else. The GM told me she had to keep an eye on me for whatever reason when I have no history of violence and also tried to diagnose me with a mental health disease that I do not have. I have spoken to a lawyer about the discrimination and will be taking action!

This manager chelby of liberal Kansas Ihop isn't Doing his job the right way and is coming to work drunk and leaving work to go next door to Applebee's to drink then coming back drunk. Chelby the manager also is very rude and mean to customers and the employees. He will stand there with a customer complaint and laugh right In there face and yell at them. He would treat all his works like they are nothing. He expect his works to do everything for him even when they have other jobs or things going on in there life. He would scream in ur face telling u how u mess up and never show u what u messed up on. He would also go around picking favorite and letting them do what every they want. He would scream at u and not give u the days off u need. He would say that we can't havw any days off that we need because he don't care what we having going on it our life's that we put this job first. He didn't care if u has a family emergency and need to get somewhere he would fire u for needing days off. U never get a day off. To me this isn't how u run a restraute. He would have tables walk on because he would go out there and yell at them for wanting special orders or something different add in there order. He isn't doing his job right showing up to work drunk. Opening the store late when we're supposed to be there at 5 and he would show up with the keys till about 6 then yell at u for it which his the only one with a key.

Im going to send you my facebook post which makes tonights visit quite comical when in fact it wasnt. But i dont like negativity on my page nor the others it will go on. This post is nothing compared to all that occured tonight. Christmas... No one wants to be at work but your customers dont want to be exposed to this either. I hope you take the time to read this. Look into it and address it. As funny as my post is it surely will be shared but everyone who knows me knows the seriousness behind it. Your one waitress tonight violated some health codes like long hair down playing with it, long fake nails that were dirty. We saw that when she couldnt hold a rag to wipe a table down and her hand was turned over. She couldnt atay put of her wallet or purse ( one with sequence all over it) putting money in it... Many times. From 9:15 pm - 10-20 ish we laughed so hard. Not because it was a great time to male memories but because we just cant figure out why this place cant keep it together.

Here is my first post...

So... Mark had to yet again work Christmas and decided ihop is where we would run to unwind before coming home. So he Daniel and I went.
Our waitress is one weve had on many occasions and shes great. Now we all know no one really wants to be at work on Christmas but she was just a happy little elf. But, as we all know on the other end was the abnominal snowchic... Another waitress who was not only rude but for sure not health department cleared for waitress nor serving, with the attitude straight from well... Anyhow, we placed our orders and told them there was no rush. The poor cook was doing all he could and seemed to be doing great. One shoulder was the sweet waitress aka his angel and on the other was HER. Anyhow, i wont go into details on how the cook put food up for serving and she took her bare hands with long dirty fake nails and removed food off the plate bare handed, put it in a bowl then still served the food. Nope i wont tell you the gross stuff we saw or that i announced it and how it was disgusting (there was alot of things to see). But anyhow, my potatoes were for sure long over due for the trash. Yes they saw better days, probably days ago. But again the poor guy was working so hard there was no way we were saying a word shy of thank you.
So i took my spoon and flipped them and really didn't have to so much but decorate the face with burned bacon and a hard potatoe that was missing the peppers and onions. Again, its Christmas i wasnt going to complain and no way were we sending anything back to this poor guy. In the mean time, the abnominal snow chic was being rude and disrespectful to the waitress we had. Again i get it no one wants to be at work on Christmas. So i made a little one too. When i was done, our waitress came over and was laughing so hard. It was great to see her smile and laugh. She said it was the first time since the abnominal snowchic arrived being rude that she was laughing. So for the sake of laughter, i gifted her this masterpiece to help her make it through the night.
See the little things in life matter to many.
I can make it something to laugh about when i share it but others wont.

My family and I came for the grinch pancakes. When ordering the waitress said they were out of the green whip cream. I said ok and was happy I was still getting green pancakes. 15 min later my waitress comes back to tell me I have to order something else due to the fact they ran out of green pancake mix. Upset, I still ordered pancakes. Unhappy with my experience here.

Ordered online..See Receipt.. On the way to pick up the order the when I received a phone call saying the store was closing due to No Manager or Cook was at the store. I asked was my order canceled because I already had paid online. The person I spoke with said they couldn't do it. I continued to the store being I was on my way to pick up the order anyway. The staff was very disrespectful and unprofessional. As a customer I felt the situation was handled horrible. As of today I still haven't received my money back. Will NOT BE PATRONIZE THIS ESTABLISHMENT EVER AGAIN.

I recently visited the Ihop in Stuart, FL on Rt 1.
I was visiting my grandchildren from out of state and we were having a "Grinch Day."
After leaving the Grinch movie we headed to Ihop for a Grinch meal. The kids were very excited as they had seen many advertisements on TV and the posters were hung on the entrance to the restaurant. When we were seated we were told they did not have any of the Grinch meals and would offer no substitutes to accommodate us because of their lack of supplies. They would not honor the Kids eat free from 4-6.
The waitress informed us they had not had any of the Grinch products in days and had lost a lot of business because of it. The waitress seemed very embarrassed. She was very nice but management made no attempt to speak with us or accommodate us in any way. Frankly, I don't understand why they just couldn't get some green food coloring to satisfy their customers.
This was such a fun promotion by your restaurant and it is a shame this branch was not honoring it.

I was working there only for two weeks the GM was always very mean and always with bad attitude . I give my two weeks notice but I want to report this I Hop to the labor department because I had to work on my brake always because I was the only server in the afternoon . She make me take a brake if not we get a write up. Very unfair... I don't recommend this place to work for no body this is very unprofessional place with very poor management skills

We visited the IHOP in Manchester, CT yesterday at about 5:30pm with our grand daughter. We arrived and were seats in a few minutes. There were only about 7 or 8 tables occupied. After ordering our basic meals, it took about 30 minutes to get our soup and salad appetizers. By that time I had finished my water and was not offered another. It took about another 20 minutes for our meals to come out. My boneless fried chicken was over cooked and the mashed potato's were instant with a dried crust around the outer edge. Not butter was added to the buttered corn. My husband didn't even have enough country gray to spend over his country fried steak. We should have gotten our grand daughters meal free with a paid adult entrée, we didn't. No one was around to question this to or even take our bill payment. We left our $ and left. This is our 2nd bad experience at this location and will NOT return again.

Sexual harassment is something that needs to be taken seriously. The Longview Texas IHOP has a problem with this. There have been numerous reports and the manager is aware. There are witnesses to these actions. The manager has aloud the people involved to continue to work the same shifts and they have been told to work it out until further notice. The is unacceptable! This needs to be handled correctly now. As a reminder the Supreme Court has issued rulings to make employers liable for these incidents. Please correct this problem ASAP! Thank you.

I visited this location on saturday dec 8th. So first off my waitress acted like she didnt want to be there. She barely paid any attention to myself and my husband. Then we get our food and i ask for a side of honey mustard and she comes back with a little black container that had about a drop in it LITERALLY. So then i go to eat my burger and its cold. I tell my waitress who mind you i believe was the manager on shift because she had the different polo shirt then the other waiters that my food is cold she's like well the best i can do is make another one. So my husband is suppose to sit there and eat w/o me or wait and have cold food who mind you had a small portion of food...no thank you ill just suck it up and eat it. I told her i wasnt impressed. She had nothing to say. She didnt even offer to take off the bill. She also didnt even give us her name because she didnt introduce herself to begin with. I never complain to corporate but this is the most displeasing experience i ever had. I heard other guests complaining about the bathrooms being disgusting. Im not on here trying to get her in trouble but i need this to be addressed if anything. They can not have a shift leader/manager that is like that. She needs to pay more attention to her guests and act like she cares about her job. Very unsatisfactory. Thank you have a nice day!

My boyfriend and I went to the Northridge IHOP on Tampa and Nordhoff. Our purchase was
A cup of soup 3.99
Stack of 5 pancakes 8.99
1 crepe dessert. 4.99
2 cups of coffee. 7.18
25.15
x 9.75% tax = 2.45
27.60
Explain why we received a receipt with sandwiches, iced tea, lemonade and other items equaling 29.70. We explained to the waitress, Dora, that the bill was wrong. "The manager will take care of you at the front", Dora said. We pressed about the bill being wrong. Still added up incorrectly. He offered 20% off our bill. Still came to 27.07. Gave him 30.10. Change of 3.03. They're running a scam there. Giving wrong receipts and people are not noticing because the receipt quality prints very faded. Thank goodness my eyes are sharp. I'm warning everyone on Yelp. IHOP send in the shoppers to spy on this.

On 12/3/18 at 7:00 pm my husband and I were at Ihop in Alexandria Louisiana. When we walked in no one acknowledge us. One girl stood up looked at us turned and spoke to another girl said something to her and the seco s girl said I don't know and went back to doing what she was doing (playing on her phone). We were never told "Someone will be with you shortly". We stood there for 10 minutes before we turned and walked out. They were not busy at all. There was only two tables that had other customers. It is very disappointing when you choose a restaurant to eat at but can't get service.