IHOP
reviews and complaints

As I was in this restaurant to eat, I sat fairly close to the kitchen. The whole time I heard the cook complaining about a customer. From what I can only assume, she is a frequent customer. I assume this because he stated he had already cooked for her as if that mattered. then he stated she could find elsewhere to hang out. I personally don't care how many times someone comes into a restaurant or how well you know them. If they are a paying customer then you treat them as such. I myself found the comments rude and can only imagine how the young lady felt.

If you want to work at this store be prepared to kiss butts or you will be able to keep your job. They allow bullying harrasment among employees. If you value your health don't eat there. They are more worried about labor than making it safe for the guest and employees. I have worked in many restaurants but never one like this one, this is THE worst restaurant I've EVER worked in

I am an employee of this Ihop but currently seeking work elsewhere. The Management staff play favorites and allow some staff to hang in the office instead of take care of customers and not to mention choosing who will be wrote up depending if they like that person. Sometimes the rules are enforced but then again it depends on who they are. Most of the staff come into work and are high on drugs like adderall (not prescribed), pot, pills, and xanax (prescribed or not) and the managers know about this and do nothing about it. Some of the serving staff would rather talk about everyone elses business and because they do this they will take a long time to get to their customers to greet them or even to take their coffee to them. When these customers complain to the managers about what they see happening and the long wait they endured while a server is gossiping the managers do nothing but pay for a meal and the staff continues to do these things. I have watched the morning and evening servers pick food off of customers plates as they are preparing to take it to them, servers never wash hands, and some cooks do not either. I have witnessed cat fights among servers and its usually over the fact that someone is spreading gossip or rumors and they usually get away with yelling, cursing, and tormenting others. The kitchen and dish area is so disgusting and stinks. I have seen moldy food in there coolers from where things do not get cleaned and these managers also know this stuff to. This is the worst place I have ever worked for and honestly the way these people conduct themselves is embarrassing especially when they speak like a toddler and also conduct themselves as one. This environment is meant more for teenagers to work in. There must be a health violation going on somewhere in that place with all the nasty spoiled foods, food on the floors for days, especially eggs that are never kept at the proper temps but they lie on their documents saying the temps are all good. The tables are nasty with sticky unwashed syrup bottles that are suppose to be washed every week but only a couple people wash theirs out and no managers check so why do the work? Over the summer there were ants crawling on tables, roaches, water leaking through light fixtures onto tables, and not to mention the fly infestations. This restaurant is poorly managed and also poorly staffed and complaints are not taken serious unless its by a favored person and then other complaints are hidden and lies get told because of the staff and management who fear their district and corporate management. This store needs evaluated and cleaned up and maybe replace those people who are always causing trouble or in the middle of trouble or who torment other employees and maybe the turn over would slow down and the store moral can be picked back up.

I just Quit my job at the Logan Ihop, the way they are allowing that place to be ran is so wrong, the new manager in charge is so rude, and has not got a clue about how to manage or lead a staff, she is so worried about the drama that goes on in her own home, and brings it to work with her, drug dealling, drinking, fighting, and her family and their problems, she is the worst manager i have ever had, the company really needs to check who they are letting be in charge of that place, it is a nightmare, bad choice on there part... She told me not to throw something away that the date was expired, just change the date is she trying to kill someone, Karlene is the worst manager in the restaurant buisness, she calls every server in there dumb, worthless, and says that the cooks are stupid mexicans and need to go back to mexico where they belong. Thank goodness I got out of there it was emberasing to say I woorked for Ihop, people call it the cockroach, the only thing is is doing is destoying the buisness complaining about all the hours she is working and not getting paid enough, who cares about her finances, the employees dont, I will never eat in that place again it is disgusting.

I wish to mot be known, I still work at the Logan Ihop I want to keep my job, but I over heard the new manager and two of the servers commenting on how they got the General Manager fired... they were very excited about hurting her reputation, and making her look really bad to the area directer, he didn't want to hear the good things about the manager just the bad, she was black balled. I am now looking for another job, but wanted to say that there is something wrong with the way things work in this restaurant. The new manager is evil, cold hearted and knew just what she was doing to make the general manager look bad, go behind her back and talk to all of us, and at the same time no do her own job... she is evil and calculated

I'm a employee at Ihop in Bloomfield ct and I've been working there for almost six years the manager and owner of the store have absolutley no idea how to operate the store as a restaraunt we are always out of everything from food products codements not to mention that as employees we get treated like crap we get called peaces of trash theives also over worked and underpaid and this needs to stop the waitresses get desrespected by management the habits of this manager named Nazir Cheema takes food from the outside of the restaraunt and tries to make us re sell it to costumets inside I've him tell cooks to wash food that fell on the ground and reuse it we need help fast.

Why in these hard times and especially times when corporations/businesses are making great profits do they continue to give the consumer less and increase pricing.

I was at a IHOP on spring street in san diego and ordered a nine dollar breakast and a small mlk.
When the super small milk came I asked how much for a small and large milk!
A small milk is $2.40 and a large is $3.00!
What is the cost per gallon of milk for this corporation/businesss?
What does the average person eating breakfast in IHOP pay for a gallon of milk?
I know that I pay an average of $3.00/gallon and corporation/business which buys milk in large bulk containers has to pay alot less than $3.00/gallon!
I refused my milk and lost my appetite after relizing what a fool I had become to spend my money like this!
There are sixteen cups in one gallon, do the math(16X$2.40=$38.40)
You could buy almost thirteen gallons @ $3.00/gallon!

STOP PATRONIZING GREEDY AMERICAN BUSINESS THAT DONT TREAT LIKE AMERICANS SHOULD TREAT EACH OTHER!

I know it was Christmas and virtually everyone else was closed. That isn't my complaint, there was only 3 waitresses on staff and a Manager way over her head. She complained about each customer coming through the door, yelled at the waitresses for not doing their side work(with a room full of customers she wanted them to fill salt shakers, wipe counters, clean coffee pots...) All the while we're all waiting for our orders to be taken and delivered. Many tables got up and left, the manager actually thanked them. I have worked the past 30+ years in the restaurant field and was appaled that she never lifted a finger once to help anywhere. Complained that people were coming in and complained to us as we were leaving that she was low on quarters and dimes. I payed with a credit card, I didn't need any change and didn't need to hear that she was low. She belittled the waitresses in front of customers and made my eating expreience a poor time out. My LAST visit to IHOP. By the way our waitress was FANTASTIC and was working her butt off. Tipped well by us...

The manager was asked to change a $100.00 bill and took fifteen (15) minutes to get the money to the server. When asking the manager why it took 15 minutes SHE said she was busy with other matters. She acted uncaring and as though she was making a statement that a customer should not pay their bill with a $100.00 bill. She took her sweet time getting me the change. This place is poorly run by...poor manager.

I am a disabled american veteran. I decided on nov 11th (veterans day) to call ihop to see if they had a veterans special. denny's does so I figured ihop would. when I called, the woman who answered hung up on me. then I called back and the manager answered then he hung up on me. no one answered my question, to which i'm sure the hanging up was the answer.

My friend and I arrived 9:50 PM and were given a menu by the employee doing the seating:
1. Ordered Breakfast Sampler with menu price of $7.99
2. Upon receiving bill, Breakfast Sampler was $8.99
3. Explained to waitress that menu showed price of $7.99
4. She brought two menus, one showed $7.99 and the other $8.99
5. She said the computer changes price at 10:00 PM and said I would have to pay the higher price
6. I politely requested she get it changed, and she went away
7. She returned without adjusting the price, so I just paid and left
8. Menu did not state prices were good only to 10:00 PM or that prices would be greater after 10:00 PM
9. This is certainly a deceptive practice. HOW MANY CUSTOMERS DOES IHOP RIP OFF IN THIS MANNER?
10. I WILL NOT PATRONIZE IHOP IN THE FUTURE

At about 1045 today, 7 July 2011, my wife and I entered this IHOP restaurant. We had driven 30 miles just to have breakfast at IHOP. Well we entered the restaurant and waited for the hostess as the sign said.

We waited quite a few minutes to be approached by anyone, then a waitress and the manager came out of the back of the rest. It was obvious there was some tension between them, the waitress decided to seat us, but only after complaining about rotating tables with another waitress. She took us to a booth as we requested and asked what we wanted to drink, we told her coffee and she said “ok, I will be right back”.

Well 15 or 20 minutes later still no coffee and this waitress was seen entering tickets in the computer. Obviously this is more important than customers. There was another young waitress walking about doing nothing. I asked her to remind our original waitress that we hadn’t got our coffee as yet. Her reply was “oh she is entering tickets into the computer, she will be with you as soon as she is done”.

She never offered to get us our coffee or take our order to help the other one out, she just flounced off as if she was too good to wait on us. She didn’t bother to tell our waitress about our coffee just walked away.

Well, I am not a patient man so I said well with the attitude in here today, we aren’t going to get waited on and the food will be lousy anyway. We left and ate at the waffle house which we never wanted to do cause they are nearly as bad as this IHOP.

There was an attitude problem there, the manager didn’t care what was going on with the customers. Your llagrange business needs help.

By the way, in case they try to tell you they were busy, no they were not, there were only 4 tables including us in the whole place. We wont be patronizing that place again. Its too bad too and we always have enjoyed IHOP.