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iheaters / Buyer Beware

1 IN, United States Review updated:

The first one I received was defective and I had to pay the shipping to have it exchanged. I wanted to return it for a refund, but they said they would not do that. I called them after I received the second one to see if the IHeater has a thermostat. The unit will kick off but not kick back on. Really tired of dealing with this company and product...


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  • Ih
      7th of Mar, 2010
    0 Votes

    I am having similar problems with my Iheater. I can't get it to recycle. The furnace thermostat reads 67 degrees in the room, but I have to run the unit
    thermostat, if it has one, up to as high as 78 to get it to start. I was told that the unit thermostat has a 7 degree variance. I have installed a number of
    thermostats. If one worked like that it was returned for a new one. I haven't contacted the factory yet, but their dealers are either uneducated, ignorant,
    or just don't care. Their excuses and reasoning are way out in left field. BUYER BEWARE!!!

    Rollin E. Goheen

    Any one care to comment?

  • Sc
      22nd of Apr, 2010
    0 Votes

    I got my infrared heater from and it is awesome. I turned off my gas and use it to heat my whole apartment, and it doesn't even need to run that often. I had a similar problem with the thermostat, and they replaced it right away at no charge. They had good customer service, and they did have a money back guarantee.

    check out for a good comparison guide on a bunch of infrared heaters.

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