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IGS.net, CIA.com / Account cancellation

1 Ontario, Canada Review updated:
Contact information:

Notified company in November I wanted to cancel my account.

The account was not cancelled, and on Dec 15th my credit card was billed for January 1-31.
Company refused to reverse the charge.
Company refused to cancel the account until the "unpaid" balance was paid. There was no unpaid balance, and even if there were, it was fraudulant since the account should have been cancelled.
No appeal, no manager I could speak to, no flexibility, refused to deal with the issue.

Do
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Comments

  • Ld
      2nd of Mar, 2009
    0 Votes

    Mine was fraudulent double billing directly from my account. This issue is ongoing. Next steps are many. BBB, RCMP as well as many web sites that I can find.
    I can be contacted at butler@inetsonic.com

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