It is my job to try new products for a group.
I received a piece of facial exercise equipment. There is a place to call so you can get a replacement piece.
After two years of awaiting a response on how to get the replacement. I gave up. Repeated email, phone and by mail itself has had no response. Inside the box the item came in, there was also information regarding a new item the company was selling.
No response regarding this either. Just silence.