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IFixIt.com Customer Service Phone, Email, Contacts

IFixIt.com
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IFixIt.com complaints 4

ComplaintsBoard
J
5:36 am EST

IFixIt.com terrible

It seems that they sell us cheap parts from China. They are just so cheap looking that I have no other opinion about it.
My last order was terrible because it arrived damaged. I notified them about it, but they refused to refund without any reason.
So you understand why I can't recommend dealing with this company to anyone at all. They keep my money and have no right for this. However, they have a different opinion. I will not give up and they will refund everything they stole.

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J
3:28 am EDT

IFixIt.com Screen

I accidentally dropped my phone and broke the screen. I went online and tried to find a replacement screen and that's how I found www.ifixit.com website. Their site seemed like a pretty good deal so I ordered a replacement screen from them and it arrived pretty fast. But unfortunately it did not work properly and was defective. I contacted www.ifixit.com support service and explained what happened and asked for a refund but they refused and only said how sorry they were. They said that when they shipped my screen it was ok, and that the whole thing was not their responsibility. Do not order from this terrible company!

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P
12:54 am EDT

IFixIt.com Useless company, refused to help

There was something wrong with my laptop! One day it just turned off and I was not able to turn it on, so I went online and found iFixit. I contacted the company and described everything in details. They said that there was nothing they could do and suggested me buying another laptop. I asked them just to look at it, maybe there was a way to fix it, and they said no and told that they had no time for it. Useless! Took my laptop to a local repair center and they fixed it in a week.

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I
I
iFixit
, US
Apr 13, 2016 1:30 pm EDT
Verified customer This comment was posted by a verified customer. Learn more

I am sorry to hear about your experience with whatever shop you might be mistaking us for, and I hope that you can use us in the future at www.ifixit.com/guides.

We actually don't do any repairs. We actually provide free repair manuals so you can learn to fix things yourself. In fact, the last thing we want to recommend to someone is to buy a new laptop! We do sell parts and tools to fix Macs, iPods, iPhones, iPads, various Android devices, and Game Consoles.

To clarify, we don't offer repair as a service, and we don't have any repair technicians.

Is IFixIt.com legit?

Our verdict: Complaints Board's thorough examination reveals IFixIt.com as a legitimate entity with notable strengths. Despite a 0% resolution rate on customer complaints, which invites a closer look, IFixIt.com stands out for its commitment to quality and security. Clients considering IFixIt.com should delve into its customer service record to gauge compatibility with their expectations.

IFixIt.com earns 91% level of Trustworthiness

Perfect Trust Endorsement: IFixIt.com achives 91% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

The age of IFixIt.com's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Ifixit.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Ifixit.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up IFixIt.com and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • IFixIt.com protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
ComplaintsBoard
P
1:36 pm EDT

IFixIt.com Told me I owe them $299

I was receiving a message every time I clicked on my desktop. I called what I thought was help number and before I knew what happened IFixIt.com told me I owe them $299. They told me the reason why I was getting that message was because someone was trying to access credit card and banking info. I allowed them into my computer thinking it was customer support!

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Overview of IFixIt.com complaint handling

IFixIt.com reviews first appeared on Complaints Board on Jun 13, 2013. The latest review terrible was posted on Nov 21, 2017. IFixIt.com has an average consumer rating of 1 stars from 4 reviews. IFixIt.com has resolved 0 complaints.
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  1. IFixIt.com contacts

  2. IFixIt.com emails
  3. IFixIt.com address
    1330 Monterey St., San Luis Obispo, California, 93401, United States
  4. IFixIt.com social media
IFixIt.com Category
IFixIt.com is related to the Scam and Fake Checks category.

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