Dear Mr. Daniels,
We have Noticed the Complaint you have advertised at Complaintboard.com
Kindly provide me with your full shipping address including zip code, so we can locate the order and assist you on it. Bennoti does not charge customers without an order being placed first.
More than ever, customer feedback plays a vital role in monitoring and improving our service and procedures. We thank Customers for their comments,as it is only through customer feedback, such as yours that we can strive to improve our service.
"Bennoti" Respect you as a Client and we will do the best in our Power to help and Support you as a Customer, with that said, I'm so sorry that youhave to go what you went threw. However, the Complaint destroy what Bennoti stands for (we didn't have any complains since then) Obviously, I'm lookingforward to get an E-mail from you so we can solve the Problem and remove the complaint from the website. In this way our both interests will be respected!
Thank you again for helping Bennoti give another great Service for another outstanding client.
If you have any further questions or queries please do not hesitate to contact us at 800 399 9390.