SUBMIT A COMPLAINT / Horrible dress, ignoring my emails

1 Yonkers, NY, United States

I ordered a dress from this company on November1, 2014 to wear for my granddaughter's wedding. I had my tailor measure me, sent them along with my money. I also added a jacket & sent those measurents + an additional payment for the jacket. Not only did the items arrive late, they were hideous, fit poorly, not even finished properly. The jacket was 3 sizes too small, the dress was 3 sizes too large, made for an 8 foot woman & looked nothing like the picture. I have sent them over 20 emails & they will not respond. LiveChat is a joke & the phone number on the site does not work. Shipping was even worse. They crumpled this jacket & dress into a little bag & no packing slip. I was forced to purchase another dress & jacket & it has put me in a terrible financial bind. Please help me.

Dec 17, 2014

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