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Idprosup.com

Idprosup.com review: Bank theft 205

J
Author of the review
12:00 am EST
Featured review
This review was chosen algorithmically as the most valued customer feedback.

I don't even know where this company is located because I never signed up for ID theft. I believe they got my account info from an online loan I applied for but this is outright theft! I just was debited $31.98 I need to file papers with my bank and who knows if I will get my money back. I tried calling the customer service number only to wait forever then told I had to call back by an automated service. They offer online chat which does not work and it is just a nightmare. I have to cancel my account and who knows after that what will happen. I am just as upset as all the others whom I have just seen on this site as ripped off and hope my bank will be able to assist me.

205 comments
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Karen Nealy
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Mar 14, 2008 4:43 pm EDT

I found 3 charges on my bank transactions to this company under 3 different names all for 31.98. I did not give them permission to charge my account.

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willie e. arrington
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Jan 24, 2008 12:00 am EST

Charges on bank account for 2 companies... #1- was for the amount of 31.98 which was for IDProsup.com and the other was for PDSSUP.com / des for the amount of 6.78 all of which are also giving me overage charges of nsfs (5xs) at 20.00 each totaling 100.00 in overage. I would really like them to stop. This is interfering with by banking/bill payments. I've called this company and request them to refund the money taking, this was on 12/26/07, this is now 1/24/08 still being charged and still NO REFUND!

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dennis
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Feb 01, 2008 12:00 am EST

I have had six charges to my account. When i contacted them by phone they said to fax them my overdraft statement and they would correct the problem.Iwaited all this week finally went to live chat{joke}they said to wait another week.
Do'nt think so.My advice to anyone who is in this same situation,is what my bank suggested to me close your account .Open a new one .They should x the overdraft
Charges.I know its a pain but it is the only way they cannot continue with their scam.

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Sheila Wilson
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Feb 28, 2008 8:55 am EST

I have been charged by this company for services in which I have no knowledge. I contacted my bank regarding this matter and an investigation is in progress.

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leticia
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Feb 17, 2008 6:28 pm EST

this website has taken money from my account saying that i authorized the withdrawal when i 'm not familiar with this e-mail or company. I need my money credited to my account asap.

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cynthia Lincoln
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Feb 12, 2008 12:00 am EST

I didn't authorize this (www.idprosup.com ) to go into my savings account/my bank states the only thing I can do is close up my account & reopen another one. My bank is charging me $25 each time this website tries to take $6.98 out of my account!

Omg, beware people! This is terrible!

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Carey Ugas
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Feb 08, 2008 12:00 am EST

This company, www.IDPROSUP.com has been charging my closed account $31.98 since December of 2007. They have caused me over $100 in NSF charges. I can not get information on this company as the information given to me by my bank was incorrect.

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Kristina Brazell
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Feb 06, 2008 12:00 am EST

These people took out $31.98 from my checking account. I have never heard of this website and can't even find it on the web like it doesn't even exist.

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Patty Otremba
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Feb 05, 2008 12:00 am EST

Who are these people and why are they charging my bank account? There is no number to call to ask about this transaction either. Beware!

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william lancrain
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Feb 04, 2008 12:00 am EST

Charged my bank charges I didn't authorize and over drafted my account.I'm a disability and the better replace this in my account or I'm going as far as I can to hang these people out to dry. I'll go as far as it takes the dam crooks.

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bobbie netzel
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Feb 04, 2008 12:00 am EST

31.98 was taken out of my checking account and i want my money back. if this is the company it is illegal to take money from people who do not authorize it and it had better be returned. There are laws against fraud and that is exactly what this is!

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shanise boyd
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Feb 03, 2008 12:00 am EST

I have been charge in the last two months over $120 in fees from this company. I cant get any help! Beware!

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Laurie Davis
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Feb 01, 2008 12:00 am EST

I did not authorize any deduction from my account. Don't know how they got my information. Did apply for a loan on line. Maybe they got my info this way.

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yonner henderson
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Jan 31, 2008 12:00 am EST

I check my bank account today 1/31/08; at 6:35am cst. I was stocked to see a draft of 31.98 was taken from my account. I check out the website www.IDPROSUP.com, and clicked complaint and you'll came up. Thank you'll for complaining about this company, because if it was for you'll going throw this before me, I would've been lost to the fact of not knowing were to turn to for help.

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Wynn browning
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Jan 29, 2008 12:00 am EST

I submitted a app for a pay day loan on the internet and found out that this www.idprosup.com had debit my account for $31.98. Who are these people. I can not find their web site to talk to them.

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sandrajohnson
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Jan 29, 2008 12:00 am EST

I was appalled to see a 31.98 charge autopay from this company. I DO NOT USE AUTOPAY, EVER. I simply applied for a payday loan online, which I later canceled, and this charge came up in my account. NO MORE PAYDAY LOANS FOR ME! I have filed a fraud complaint with my bank and expect results in my favor asap. This is terrible, I always keep a close watch on my bank accounts, and will, from now on, be even more diligent than before.

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ernest solis
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Jan 27, 2008 12:00 am EST

$31.95 was taken out of my bank account and I have no idea what it is for. I have not given permission for any autopay of any source.

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ERCELLE RIDLEY
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Jan 26, 2008 12:00 am EST

$38.98 withdrawn from my account, [protected], January 22, 2008. Have no knowledge of this business.

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betty247
Oakland, US
Jan 25, 2008 12:00 am EST

I have never heard of IDPROSUP.COM,but my account was debited by them. I have no idea of how my banking information was obtained and these people need to be stopped. When I'm online I make sure the site is secured but I guess not as a result my account is overdrawn.

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Tammy Mack
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Jan 25, 2008 12:00 am EST

Unauthorized debit from my account, never signed up for this service. Don't recall ever signing up for a membership - put a stop payment on this debit and did go fill out a cancel subscription on their website.

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PAMELA BROOKS
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Jan 25, 2008 12:00 am EST

Took out money from checking account and then i was charged a NSF. Will have to change account to ensure that they are not able to do this again. This follows several attempts to give me a credit card from a payday loan company. I was called by 3 different people from the same company to get me to take a credit card, so everyone beware.

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nicole cattran
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Jan 24, 2008 12:00 am EST

Does anyone know how to get a hold of these scammers, they have been taking money out of my account for at least two months. Plz advise smb!

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tawana crystal hays
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Jan 24, 2008 12:00 am EST

I to had money withdrawn from my acc. I did not authorize It. Ive read all of these complaint and this company still exists. Why hasn't it been shut down, can some one explain this to me! I thought fraud was against the law!

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Linda B. Sands
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Jan 24, 2008 12:00 am EST

A charge of $31.98 appeared on my bank statement 1/24/08, for what I don't know. I've never accessed this web site nor even heard of it. What can I do to get my $31.98 back in to my bank account... Plz advise smb!

Valerie
Valerie
, US
Jan 24, 2008 12:00 am EST

Got a bounce over draft notice from my bank and this company that goes by Idprosup tried to take31.98 out of my account and made it bounce... is costing me 35.00! Beware people!

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Lynda G. Davis
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Jan 23, 2008 12:00 am EST

I have had unauthorized money deducted from my checking account. First amount was $31.98, the second amount was $6.78. Beware!

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sheldon l. williams
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Jan 23, 2008 12:00 am EST

Received a payday loan from cash transfers center. And a charge for 31.78 appeared as an ach on my bank account. If you know of a phone number or good web address to contact them, please let me know!

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Frank Sims
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Jan 22, 2008 12:00 am EST

I want them to cover the overdraw fee that they caused the bank to charge me and never access my account again.

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shonndrika williams
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Jan 22, 2008 12:00 am EST

This company has taken over 125.98 with bank fees out of my account and I don't know who they are. Beware!

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denise wilson
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Jan 21, 2008 12:00 am EST

I had applied for check adv and this company took illegal funds out of my account... of 31.98/ I have to cancel my account due of nsf fees and start all over!

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Edward Barnes
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Jan 18, 2008 12:00 am EST

We have gotten withdrawals from our checking acct. for 31.98 and have no idea of what this is, it has caused my acct. to be overdrawn and I want it canceled immediately, and the full amount deposited back into my acct, or return it to the following address: ROXANN BARNES, 151 BELLEVERNON AVE. GREENVILLE,OHIO 45331.

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Regina Shugarts
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Jan 18, 2008 12:00 am EST

I have NO idea what this charge is, what company, where they are located! I want my money BACK in my account immediately! This is a scam, to say "free offer", which I'm sure this was, & take money out without my knowledge?! Appalling...

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martha goodwin
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Jan 15, 2008 12:00 am EST

I Just closed an a bank account and open a new one because of company's stealing money by getting into my account. Now another company has some how got into my account (idprosup.com). This is a nightmare and I don't know what to do.

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chanel
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Jan 11, 2008 12:00 am EST

I received a charge on my account for 31.98 when i contacted the company on live chat, there was no phone number, they told me it was an identity theft subscription. I could cancel that subscription but could not get my money back unless i contacted the police and had them investigate identity theft, have the police email them with the investigating report.

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roger walker
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Jan 25, 2008 12:00 am EST

Zions first national bank in associations with a website named idprosup.com, made an unauthorized withdrawal from my checking account of 38.98 $.

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Benjamin Stokes
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Feb 02, 2008 12:00 am EST

They stole money from my account. Over $200.00!

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Candice J. Grubbs
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Feb 04, 2008 12:00 am EST

My husband and I were signing up for payday loans, and received fraudulent charges from the same company on 2 different occasions when we were looking for the loans. Idprosup.com is what the charge shows up as, but of course, that is not their website address! When I look up idprosup.com all I get are the complaint websites, and people trying to find out how to get a hold of them. When you call, they won't refund your money. They tell you to file a police report over $31.98! Plus, they over withdrew my acct. IT WON"T WORK! So anyway, what you do is file fraud with your bank saying the charge wasn't authorized, and they refund it, and go after them for the money! It works, and it saves time and hassle. ALSO! Keep your records because if you ever go to look again for a loan, they'll probably charge you again. If I get another charge, I am going to the police. This is horrible. For reference, their phone number is [protected] and the correct website is www.idtheftprotect.com. If you call or go to the website, you can cancel, but will not get your refund, so make sure to file fraud on them with your bank.

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Wiliam Boul
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Jan 26, 2008 12:00 am EST

This company fraudulently charges your checking account when you apply for a loan online. They say they are an identity theft protection company, they are the ones stealing your money. To try to get your money back you have to contact the police, file a report of fraud then contact them ,send them the police report. Then maybe, you might get your money back.

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christie mitchell
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Jan 31, 2008 12:00 am EST

Did not authorize any withdrawals from my acct. They debited my bank acct.

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Michael Stokes
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Jan 18, 2008 12:00 am EST

This is my complaint that I submitted to the FBI verbatim:

On January 15, 2008, i applied for a payday loan at www.365fastcash.com. The very next day, on January 16, 2008, I checked my bank account balance online and noticed that the $200 loan from 365fastcash.com had been deposited. But I also noticed that there was an additional amount debited to my account in the amount of $31.98 to a company called " www.idprosup.com." I had never heard of this company before, and I immediately went to its website in order to try and contact this company. At first, they told me that they did not have my information on file, and they asked me to fax them a bank statement to show that my account had been debited. I faxed it, and they told me to contact them again in two business days while their accounting department "verified" the transaction. I researched the company, and it turns out there are several other complaints. I found several on "www.complaintsboard.com." When I contacted them again on January 18, 2008, they notified me that in order to get a refund, I had to contact the police in order file a fraud report. Then, I had to send the report to them in order to get my refund. This is just there way to make it as tough as possible to resolve the issue, and I guess their rationale is that nobody is going to go through that kind of hassle over thirty dollars.