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Idprosup.com

Idprosup.com review: Bank theft 205

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12:00 am EST
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I don't even know where this company is located because I never signed up for ID theft. I believe they got my account info from an online loan I applied for but this is outright theft! I just was debited $31.98 I need to file papers with my bank and who knows if I will get my money back. I tried calling the customer service number only to wait forever then told I had to call back by an automated service. They offer online chat which does not work and it is just a nightmare. I have to cancel my account and who knows after that what will happen. I am just as upset as all the others whom I have just seen on this site as ripped off and hope my bank will be able to assist me.

205 comments
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Sabino Hernandez
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Jan 31, 2008 7:19 am EST

I was charge $31.98 for no reason. I have no idea who this people are. Thanks to them more money is taking out of my account now. Now I'm over drawn because the keep taking my hard working money. Someone needs to do something to find this people.

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Angela King
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Jan 31, 2008 6:11 am EST

I checked my acct balance this morning and was shocked to see a withdrawal from IDPROSUP.com. I have no idea who these people are and how they obtained my acct info! These people who ever they are need to be stopped!

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Carl Dewey sr.
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Jan 31, 2008 1:13 am EST

idprosup.com withdrew 31.98 from my account without my knowledge or consent causing me a 30.00 overdraft charge and then pdssup.com withdrew 6.78 from my account causing another 30.00 overdraft charge. How can i recoup my losses.

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william fajardo
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Jan 30, 2008 3:04 pm EST

That company is taking everybody money and we have to stop this soom as possible.

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BECKY KOWALSKI
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Jan 30, 2008 2:54 pm EST

They got me to. Talked to my bank they said to call the police and file a report. Try to call the company get all information they give to file in the police report. [protected]) . They wanted the name on the account and the account number. They also said this was an authorization when a cash loan was applied for online. They claimed they would cancel this and i would not be charged again. They said this charge shows when you get the authorization. I told her that there was nothing displayed that a charge would be charged to me. They gave me a website to go to www. Trifectacareap.com. I am still calling the police because these people are scamming too many people.

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tyrone hayes
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Jan 30, 2008 2:29 pm EST

I too i'm a very upset victom of what appears to be a ripp-off, i never autherized anyone to take any money out of my account of this type. Someone... Anyone PLEASE HELP STOP THIS!

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randy middlebrooks
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Jan 30, 2008 10:01 am EST

i just got an overdraft notice from my bank for 31.98 from a company that just lists a web site and no name for the company

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shirley richards
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Jan 30, 2008 4:26 am EST

how do i get my money back

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Myra Wilcox
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Jan 29, 2008 7:09 pm EST

I received a payday loan from a cash transfers center and a charge for $31.78 appeared as an ach on my bank account. I did not know a charge would be taken from my account, along with the charge for borrowing the payday loan. I would also like a phone number or good web address to contact these people. Please e-mail me at
southernyankee37650@yahoo.com

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adriana
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Jan 29, 2008 4:28 pm EST

I deposit money into my account then come to find out that i just payed for overdraft fees only. My account showed that 31.98 was withdrawn from my account for pdssup.com, & idprosup.com.

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lorena beanato
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Jan 29, 2008 1:06 pm EST

ladies/gentlemen:

your company withdrew $31.95 from my checking account that I never authorized. I would like to see full reinbursement back in my account immediately. I did not have any funds in the account, my bank is charging me an extra $32.00 to cover your charges that I never agreeded. I do not know whom you are.

thank you very much much.

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sherri reyna
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Jan 29, 2008 8:18 am EST

idprosup.com withdrew 31.98 from my account will report it as fraud did not authorize anyone to withdraw from this company.now have overdraft charges

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Brandi De La Cruz
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Jan 26, 2008 8:48 am EST

they took 31.98 out of my account also and what do i do now? I never athorized them or even know what they r please help me what do i do

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latecia danielle benoit
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Jan 25, 2008 7:32 am EST

I was checking my account summary online and I found that IDPROSUP.COM HAD TOOKEN MONEY OUT OF MY ACCOUNT AND IT CAUSED MY ACCOUNT TO BECOME OVERDRAWN. i'VE NEVER EVEN HEARD OF THESE PEOPLE AND IT REALLY MAKES ME MAD. i DON'T EVEN HAVE AN ADDRESS OF THESE PEOPLE. I CALLED MY BANK AND THEY TOLD ME THAT I NEEDED TO FILE A POLICE REPORT , SO I GOT A POLICE REPORT AND SENT IT TO THEM. I ALSO GOT A HOLD OF THE THEIVES AND THEY GAVE ME THE WHOLE RUN AROUND SAYING THAT THERE SYSTEMS WERE CLOSED DOWN AND TO CALL BACK IN AN HOUR, INSTEAD I YELLED AT THE WOMEN AND TOLD HER TO PUT THE SUPERVISIOR ON THE PHONE AND NOW I HAVE BEEN WAITING FOR ALMOST AN HOUR ON HOLD. I AM MAD AS HELL AT THESE PEOPLE AND I WANT MY MONEY BACK.

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sam
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Jan 25, 2008 6:57 am EST

I just checked my account as well and saw that these same people deducted money from me. Who in the world can we contact about putting an end to this. I called the number and it was a message that sounded like someone's home. Do we need to contact the feds or are we just ### out of our money? Sorry for the use of language but this is annoying.

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LAWANDA D KELLY
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Jan 25, 2008 3:41 am EST

31.98 WAS WITHDRAWN FROM MY BANK ACCOUNT WITHOUT NOTIFICATION I WILL LIKE MY MONEY TO BE FORWARD BACK TO MY ACCOUNT

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Onalisa Stewart
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Jan 24, 2008 8:34 pm EST

I too have been ripped by these jerks and its not the 31.98 its the response I got when I called them. I was looking for some extra money and they said that when I was filling out the application I forgot to uncheck a box and signed myself up for this so just enjoy their service. Never mind the fact that they stole the money right out from under me! they are the masters of Idenity theft. So who wants to go class acton suit with me? LETS DO IT.
Onalisa in Alaska

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Michael Stokes
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Jan 24, 2008 4:02 pm EST

You'll never get your money back from the company. Read the other complaints, this company's bread and butter is ripping off online payday loan customers. The only thing you can do is dispute the charges with your bank.

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joyce navarro
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Jan 24, 2008 9:06 am EST

I agree with ever one about this so called company i called my bank and they will take care of it ti is just the fact they are just thieves with nonthing better too do then take other peoples hard working money. Well all i can say is what goes around comes around.

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william houck
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Jan 24, 2008 7:09 am EST

This company took 31.98 out of our account ,we have noidea what it is , a week later they took out 6.97 more, so i had to close my account out and i was charged 2 fees from bank for 35.00x2 75.00 this company is listing under 2 names when they take money out which ispdssup and idprosup i'm willing for a suit aganist this companywe work hard for our money and we dont expect people who have to steal moneyto do this.

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Ryan A Gomito
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Jan 23, 2008 12:33 pm EST

I am facing the same problem right now! $31.98 has been debited from my checking acount TODAY! Another ACH HOLD NMB PLATINUM CC APP FEE of $99.95 is also reflected in my account today as well! I did not authorize any of these transactions! I am so furious that I can't even call my bank...

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Richard Sheaffer
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Jan 23, 2008 10:55 am EST

### got me too

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ELIZABETH RATHBUN
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Jan 23, 2008 8:23 am EST

Does any one have their address phone number and email?
Im in MA where do I file with BBB?

thanks for taking a look

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Kim Hernandez
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Jan 22, 2008 10:20 pm EST

I also got charged $31.98 from this company. I didn't want to call until I did my own investigating and this is when I found this complaint board on them. I didn't want to "live chat" with anyone or cancel and reaffirm my account number via internet. That is some real crap. I called my bank and the name that gave permission for this tranaction was my mother! She isn't even on this account! Tommorrow I plan on filing a report w/my bank and hopefully w/my police department. I feel violated and don't understand where these people find this infomation! I work in at our local sheriff's department and I try really hard to watch out for weird emails, things that say "log on" again, etc but look at me I still got bit in the butt! Uggghhh! I hate this!

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eddie sterner
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Jan 22, 2008 4:33 pm EST

ya those sons a ### did the same to me.but those ### told me the same thing report to the police im gonna file a complaint with bbb and ic3 and [redacted] i hope we all get our money back or i will be taking a trip to phoenix and pull who ever it is out and smash there face in i am not happy

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Serena Wilson
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Jan 21, 2008 5:46 am EST

I too have become a victim of this crime. I checked my account and wondered why the amount was so low and realized that www.IDROSUP.com had went to my account and withdrew 31.98 without my consent. I can't believe that people are able to do this. I applied for a payday loan weeks ago which I didn't received and this company just took the money out on friday. I agree with the guythat we should get a lawsuit going because this can't be legal!

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David Thompson
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Jan 20, 2008 12:38 pm EST

Fascinatingly enough (after having problems yesterday with the phone representative from this company - and also discovering that there were *two* unauthorized charges against my account, not just one)...

I plastered [redacted] and this forum with posts. I filed a report with the FBI's IC3 group and two reports (one for what I thought was only $31.98 but then a second for the complete amount) with the FTC and filed fraud affidavits with my bank for both charges (still doesn't address the $6.78 from "some other company" that's been mentioned on this forum)...

I got a call from a supervisor who said they'd be mailing me a check for the full $63.96 that I should expect within the next week. Interesting, seems like all the negative publicity (and perhaps law enforcement pressure) is making this company think twice about the crap it's pulling.

Now to wait a week and see if the check actually ever arrives...

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David Thompson
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Jan 20, 2008 12:29 pm EST

If the bank doesn't reverse a transaction that's fraud there are government agencies that govern this and you can report the bank for not reversing such fraud. Not sure who you'd contact (presumably somebody on this board does - or check out [redacted], there may be more information on there).

My bank had me sign a fraud affidavit, then 10 days after they receive the fraud affidavit they give a preliminary credit and within some period of time (I think 60 days, maybe 90 days) they ascertain whether the transaction was indeed fraud and either leave the preliminary credit or withdraw the money again.

If you can't file a report with the bank, there's some agency that mandates how banks are "supposed" to behave with regard to these matters, or you should file a police report with your local police department and name the company (that's all over this forum and [redacted]) and its owner as having committed identity theft against you. In addition, be sure to file a report with the FTC and the FBI's IC3 and ensure that all the reports are in your local PD's file.

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michael richardson
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Jan 19, 2008 5:35 pm EST

I received a notice from my bank informing me that you attempted to debit my account for $31.98 on 01-16-08. I didn't have that amount in my account and was charged a $25.00 overdraft charge. I didn't give you permission to debit my account. I don't have that kind of money to throw away, so therefore I would appreciate it if you would send me my money for that overdraft fee and don't try to debit my account ever again. thank you very much.

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Sally Rodgers
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Jan 19, 2008 10:14 am EST

They got me too but it shows they only charged me for 31.98 so far I just called my bank and they said they couldn't do anything about it except have me come in to pay 20.00 to get it stopped to where that site can not charge me anymore...ugh this is the first time its happened to me and I am so ticked now! What site have ya'll been going to to report this.

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David Thompson
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Jan 19, 2008 10:08 am EST

File a report with the FBI and your local police department. Fax them copies of the police reports. Also file a complaint with the FTC for identity theft (ironic that a supposed "identity theft protection" service company is committing that very crime). Not sure what mileage I'll get with having filed those reports, but my best hope is that the fraud affidavits I filed with my bank will get my money refunded immediately. It's also prudent to either change your account number entirely (which can be a royal pain in the ### if you have direct deposit, automatic bill payments, etc.), or put stop payments against these companies (which can also cost you upwards of $25 per "company"). And since the first $31.98 was from IDIN, the second from IDPROSUP.COM and the $6.78 was from PDSSUP.COM - this could cost you as much as was stolen to begin with, if not more.

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David Thompson
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Jan 19, 2008 10:04 am EST

My bank thankfully (thanks to the type of account I have) waives the $25 (per merchant) stop payment fee. Otherwise I'd be out just as much as was stolen from me just to stop payments on future theft from my account.

The thieves are IDIN, PDSSUP.COM and IDPROSUP.COM. None of these companies do anything but commit fraud (from what I can tell), and they tell you that their fees are "non-refundable" when you call their "representatives".

I'll be faxing them the reports that I filed with the ID3, my local police department and I've filed fraud affidavits with my bank for all three charges that they illegally made against my account. Hopefully that will put an end to it for me - but these thieves definitely need to be taken to court for their criminal actions.

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David Thompson
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Jan 19, 2008 9:51 am EST

Also anybody else who is a victim of these snakes...

You may find a similar charge in your bank records from IDIN (for the same $31.98) and another charge for $6.78 from (PDSSUP.COM).

None of these charges are legal, and I'm sure none of you signed any authorization permitting any of these "companies" from withdrawing money from your account.

My bank allows me to place a stop payment order for free against all of these companies at no charge (your mileage may vary). Certainly if you see any further charges from any of these "companies" you should contact your local police, file a report, and perhaps even go through the hassle of changing your bank account number entirely to prevent further illegal activity from taking place against you.

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David Thompson
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Jan 19, 2008 8:48 am EST

I was also victimized by this company. I found their phone number and called a representative who said the charge was "non-refundable" (but surprisingly was not able to provide any written documentation bearing my signature authorizing any such withdrawal). I filed a report with the Federal Trade Commission, the IC3 and the BBB will be faxing all the reports to the fax number they provided [protected]). Let them mull over a report against them for stealing my identity and bank information...

I also caught this the same day they stole the money so a fraud affidavit was filed within minutes of my bank branch opening for the morning and all their information was provided to the bank so they could investigate it and see that there's no authorization on file (unless they're forging documents - then there's even more of a legal case against these snakes) to have taken my money.

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Cindy Bouza
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Jan 19, 2008 6:20 am EST

I did not authorized any one to debit my account

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Quinuanah James
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Jan 18, 2008 2:04 pm EST

everyone provided great information, but just a little more, the owners name is JAY THOMAS

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Kathy
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Jan 18, 2008 1:44 pm EST

I work for a Credit Union and a member called me today about charges on his account from pdssup and idprosup. He was charged the 31.98 and the 6.97 several times. I had no idea was this charge was and informed him he needed to contact this merchant and try to dispute it (our procedure). I came home and went onto the internet to investigate who these companies are (we can't use internet at work). I was amazed at how many complaints I am finding. A lot of these scam sites will sign you up for other stuff without your knowledge. I informed this member that he will get these charges reversed. If you see this on your statement, go or call your institution immediately and explain the fraudulent charge, they should return your money. Also be sure to have them put a stop payment on both these websites, they may charge you for this (ours is a $25.00 stop payment fee! yikes!). If you don't have the stop payment put on, these sites will keep charging you. Check you account daily! and report anything suspicious.

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Quinuanah James
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Jan 18, 2008 1:40 pm EST

I believe that we should all get together and file a lawsuit against this company. They have taken my money as well and I didnt authorize it at all. They said they got my information from another loan i was filing out as well. I believe that they are the FRAUD ones. If you are interested in starting a lawsuit against this company, please contact me via EMAIL. TiffanyJames202@yahoo.com

I was applying for a loan and I didnt have the money and my account is in the negative now as well. Lets make a change! If you email me, please put subject like as "LAWSUIT"... Lets make it happen

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Quinuanah James
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Jan 18, 2008 1:39 pm EST

I believe that we should all get together and file a lawsuit against this company. They have taken my money as well and I didnt authorize it at all. They said they got my information from another loan i was filing out as well. I believe that they are the FRAUD ones. If you are interested in starting a lawsuit against this company, please contact me via EMAIL. TiffanyJames202@yahoo.com

I was applying for a loan and I didnt have the money and my account is in the negative now as well. Lets make a change! If you email me, please put subject like as "LAWSUIT"... Lets make it happen

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Michael Stokes
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Jan 18, 2008 11:55 am EST

I just filed a complaint with the FBI, at the IC3. I suggest that EVERYONE do the same.