The most trusted and popular consumer complaints website
Explore your opportunities! Create an account or Sign In / fraud

1 United States Review updated: and
this is a fraud

I was expecting to be charged $26 for registration when I saw that I would be charged $66. I tried to stop the registration but it was impossible.
There is no available information to contact customer support or any other way to contact for cancellation.

Sort by: UpDate | Rating


  2nd of Aug, 2009
0 Votes

Yesterday I bought my Membership type:Lifetime Full & Unlimited Access. First of all, instead of being charged for a total of 26 $ USD, I was charged for additional services such as "Download Protection" for a total of 15.48 $ USD and "NetSpyProtector Option - Protect yourself from malware" for a total of 14.88 $ USD (Grand total: 56.36 $ USD). Nobody asked me if I would like to have those additional services. No, thank you, I do not want to have them.
Secondly, I Can not log in on their "member area access", each time I try to do that, the error sign pops up: "An Error has occurred we are currently working on fixing this issue, we apologize for any inconveniences errnumber=5415". Today is the second day I'm trying to log in without any success.
Thank you for such "great" service. I would like my money back. I have very strong feeling I was scammed!

  2nd of Aug, 2009
0 Votes

Any update? I'm under same situation errnumber5415.
Billing information
Membership type:Lifetime Full & Unlimited Access for a total of 26 $ USD
Download Protection for a total of 15.48 $ USD
Pro Version for a total of 9.95 $ USD
NetSpyProtector Option - Protect yourself from malware for a total of 14.88 $ USD

Grand total: 66.31 $ USD

  3rd of Aug, 2009
0 Votes

Im in the same boat - get the same error message. I have emailed the company twice on their 'support' page, but still no response.

Any update on the situation?

  3rd of Aug, 2009
0 Votes

I've just done the same thing but i managed to get out of the extra 14.88$ USD they charge its in a small box on the right hand side of the screen, as you put in the payment details.

I can't find any other complaints about this error code '5415', which makes me think this was temporary error, i've put in a complaint but will give them a couple more days to answer since the weekend has just gone by.

  3rd of Aug, 2009
0 Votes

Never mind to what i said above, ive had a longer look around and found alot of complaints. Also what i said about the payments above was wrong i wasn't charged in USD but in british pounds. It was still the same numbers but they charged them in pounds not dollars.

I've sent off an email to who they claim to be secured by in the hope of a response.

  11th of Aug, 2009
0 Votes

I am in England and experiencing the same problem today 11/08/09

The confirmation of membership e-mail comes from Russia where I believe this web site is based

Does anyone know if we should contact our credit card company today to cancel the transaction, are we covered if we used VISA

Gary J Hayes, London, England

  26th of Apr, 2011
0 Votes - Mirror site / fake site
United States

Apparently once you pay for a memebership at you are then directed to which is a total scam! I looked up who was hosting below:

IP Address :
IP Location : Moscow, 48, RU
Latitude : 55.752201
Longitude : 37.615601
Nameserver : NS1.REG.RU

Stay away from both these sites like the plague!

Post your comment