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The good, the bad, and the ugly - discover what customers are saying about Idl Telecommunications

Welcome to our customer reviews and complaints page for Idl Telecommunications. We understand that making informed decisions about where to invest your time and money can be challenging, which is why we've created this platform for our community to share their honest feedback about their experiences with Idl Telecommunications.

On this page, you'll find a comprehensive collection of reviews and complaints from real customers who have used Idl Telecommunications's products or services. Our reviews are authentic and unbiased, providing you with a complete picture of the company, its products or services, and their customer service.

Whether you're considering doing business with Idl Telecommunications, or you've already had an experience with them, our community's reviews and complaints will give you a valuable perspective on what to expect. Our goal is to help you make informed decisions about where to invest your time and money, and we hope that our platform will be a valuable resource for you.

Please feel free to browse our reviews and complaints and share your own experience with Idl Telecommunications. Your feedback is an important part of our community and will help others make informed decisions.

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6:08 pm EST

Idl Telecommunications Fraud

I also have been billed for a fraudulent call from IDL Communications. Bell is giving me no satisfaction on refunding my $23.39 and there is no one to complain to about it. I have wasted two long phone calls with no result.

I have no idea who used the phone number. I would not mind paying the charge if there were some way of identifying the caller. As it is, I could be charged again and have no recall.

Likewise, there is no way of reporting the fraudulent call to Bell. I just get a call centre person who has no authoirty whatsoever. The first one agreed to cancel the charge, but it appeared again on the next bill as a charge for arrears because I did not pay the entire amount of the bill.

There seeems to be no recourse.

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1:26 pm EST

Idl Telecommunications Billing

IDL billed me 20.23 for something I did not authorize. I will seek legal council and go after these pieces of garbage. They just popped up on my bill and was shocked to find out how they used some one else name to mask their identity. This is over the top and the Fed needs to step in and get these guys for FRAUD. Deceiving customers and trying to pull a fast one. I have contacted the STATE Attorney General and will continue to look for others to go after these guys. They need to be taught a lesson; sneaking in on a phone bill like they did.

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8:42 pm EST
Verified customer This complaint was posted by a verified customer. Learn more

Idl Telecommunications price gouging

I made two telephone calls from a hotel in Erie Pennsylvania. These calls were to my home, to let my husband know that I arrived safely. I used my Bell Canada Calling Card. When I received my Bell monthly bill, two telephone calls were changed at the following amount: 7 minutes at $61.42 and 15 minutes at $61.42. These prices are outrageous. Bell Canada will not reverse the charges. I called home from Hong Hong and it only cost me $20.00. These people are price gouging crooks - and Bell Canada allowed this to happen.

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cate6666
Boston, US
Dec 23, 2010 1:36 pm EST
Verified customer This comment was posted by a verified customer. Learn more

Using your Bell card was merely a request to consolidate the charge onto your home telephone bill. Using the Bell card was not going to tie into a particular rate. The rate you are charged is based on the long distance company the hotel selected, time of day, and distance to which the call terminated. The hotel has to offer access to local and long distance calls, but they have no stake in the rate charged because they aren’t paying for the individual calls. Your local company is under no obligation to credit calls that you confirm placing. I’m sorry this happened to you.

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12:54 pm EST

Idl Telecommunications Overcharges

I will only use a calling card bought from where ever I will be in that Country. $10.00 a min. is RIDICULOUS.I have never heard of that amount since the fifties when phone calls to over seas was very expensive.

IDL should be a shamed of themselves.

My bell calling card did not work the way I was told by their rep. so that is why I did a collect call.Trying to contact this company was also a nightmare, I was told that they did not have a record of the call, but they sure DID take my Money

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